February 1, 2018
If the transmission gears break it can cause a loss of control, increasing the risk of a crash.
NHTSA Campaign Number: 18V089
Manufacturer Kawasaki Motors Corp., U.S.A.
Components POWER TRAIN
Potential Number of Units Affected 3,964
Summary
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2016-2018 ZX-10R and ZX-10RR (ZX1000R, ZX1000S, and ZX1000Z) motorcycles. A high impact force may cause the transmission gears to break during shifting.
Remedy
KMC will notify owners, and dealers will replace the 2nd, 3rd, 4th output gears and the 2nd input gear, free of charge. Owners are advised to not ride their motorcycles until the repair has been performed. The recall began on February 26, 2018. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC18-01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2016 ~ 2018 Ninja®ZX™-10R & -10RR REPLACE TRANSMISSION GEARS
IMPORTANT SAFETY RECALL
NHTSA Recall No. 18V-089
Dear Kawasaki Motorcycle Owner:
This notice has been sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Kawasaki Motors Corp., U.S.A., has decided that a defect, which relates to motor vehicle safety, exists in certain 2016 - 2018 Ninja ZX-10R & -10RR models.
| 2016 | Ninja ZX-10R | ZX1000RGFL |
| Ninja ZX-10R KRT Edition | ZX1000RGFAL | |
| Ninja ZX-10R ABS | ZX1000SGFL | |
| Ninja ZX-10R ABS KRT Edition | ZX1000SGFAL | |
| 2017 | Ninja ZX-10R | ZX1000RHFL |
| Ninja ZX-10R KRT Edition | ZX1000RHFAL | |
| Ninja ZX-10R ABS | ZX1000SHFL | |
| Ninja ZX-10R ABS KRT Edition | ZX1000SHFAL | |
| Ninja ZX-10RR | ZX1000ZHFL | |
| 2018 | Ninja ZX-10R | ZX1000RJFL |
| Ninja ZX-10R KRT Edition | ZX1000RJFAL | |
| Ninja ZX-10R ABS | ZX1000SJFL | |
| Ninja ZX-10R ABS KRT Edition | ZX1000SJFAL | |
| Ninja ZX-10RR | ZX1000ZJFL |
The reason for this notice:
On affected units, the strength of certain gears in the transmission may not be sufficient. This could cause the gear(s) to break due to excessive impact force during certain manners of shifting. The breakage of transmission gear(s) may cause the loss of control increasing the risk of a crash. Our records indicate that you have purchased one of these units.
What Kawasaki and your dealer will do:
Kawasaki has authorized your dealer to replace the affected transmission gears free of charge. The actual repair will take up to two and a half hours but may take longer due to scheduling at the dealership and the time needed to obtain required parts.
DO NOT RIDE YOUR MOTORCYCLE UNTIL THE REPAIR HAS BEEN COMPLETED.
What should you do to ensure your safety?
Please call your Kawasaki dealer to schedule an appointment to have your motorcycle inspected and repaired. Please have your Vehicle Identification Number (VIN) ready when calling. To locate the nearest authorized Kawasaki motorcycle dealer, please visit www.kawasaki.com and click on the “LOCATE DEALER” link.
If you need help:
If you have questions or concerns that your dealer is not able to resolve, please contact Kawasaki’s Consumer Services Department at (866) 802-9381 (toll-free) between 7:30 a.m. and 4:30 p.m. PT Monday through Friday. Please have your Vehicle Identification Number ready when calling.
If your dealer fails or is unable to remedy this defect without charge within a reasonable amount of time (60 days after your first attempt to obtain remedy), you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hotline at 1(888) 327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
If you received this notice in error:
Our records indicate you are the current owner of the motorcycle described in this letter. If you no longer have the vehicle described in this letter, please help us to update our records at www.kawasaki.com by clicking on “OWNER CENTER => OWNER SUPPORT => UPDATE OWNER INFO” or by calling Kawasaki toll free at (866) 802-9381. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Reimbursement:
If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address:
Kawasaki Motors Corp., U.S.A.
ATTN: Consumer Services Department
P.O. Box 25252
Santa Ana, California 92799-5252
Please note the following conditions for reimbursement:
- Claims may be excluded if proper documentation is not included. Current owner and VIN information along with copies of repair orders and payment confirmation must be provided.
We are sorry for any inconvenience this may cause, but we have taken this action in the interest of your safety and your continued satisfaction with your Kawasaki motorcycle.
Sincerely,
Kawasaki Motors Corp., U.S.A.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| KAWASAKI | ZX1000 | 2016-2018 |
12 Associated Documents
Owner Notification Letter(Part 577)
RCONL-18V089-9459.pdf 27.301KB
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Open in new tab Remedy Instructions and TSB
RCRIT-18V089-7506.pdf 2933.619KB
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Recall Quarterly Report #1, 2018-1
RCLQRT-18V089-6250.PDF 214.518KB
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Remedy Instructions and TSB
RCRIT-18V089-4420.pdf 2932.451KB
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Remedy Instructions and TSB - VIDEO - MC18-01 ZX10R REPLACE TRANSMISSION GEARS
RCRIT-18V089-9716.pdf 209.126KB
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Recall Acknowledgement
RCAK-18V089-1623.pdf 245.916KB
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Recall 573 Report - AMENDMENT 1
RCLRPT-18V089-4594.PDF 214.708KB
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Defect Notice 573 Report
RCLRPT-18V089-7637.PDF 214.694KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-18V089-0080.pdf 271.086KB
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Recall Quarterly Report #2, 2018-2
RCLQRT-18V089-6300.PDF 214.628KB
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Recall Quarterly Report #4, 2018-4
RCLQRT-18V089-3046.PDF 211.453KB
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Recall Quarterly Report #5, 2019-1
RCLQRT-18V089-7586.PDF 211.569KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V089&docType=RCL
- CUTTING EDGE TECHNOLOGY - Shockproof technology designed to make a big impact against big impacts
- QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens transmission noise, reducing the notorious shifting clunk found in these gearboxes
- IMPROVES PERFORMANCE - Transmission fluid that dramatically reduces temperature, providing thicker oil films between gear teeth and resists throw-off
- SPECIFICALLY ENGINEERED - Gear oils designed for the latest high-revving four-stroke motocross bikes & ATVs sportbikes
- WHY RED LINE - Established in 1979, Red Line Products perform & protect better than any on the market. No compromises
- For best performance, follow the manufacturer's recommendations in your vehicle owner’s manual.
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- The ultimate racing transmission oil for Honda CR, CRD and TRX models
- Ultra-high film strength and shear stability reduces transmission wear
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- MTL has been significantly improved with new technologically advanced additive systems that drastically improve clutch life and reduce slippage
- While accomplishing this, MTL provides outstanding anti-wear protection and lubrication to the transmission as well
- This new formula has been extensively tested on the race track by many of the nations top mx teams and tuners and is now available to the serious competitor
- Recommended by Hinson Clutch Components
- For all air and water-cooled 2-cycle and 4-cycle transmissions with wet clutch systems; Also, designed and tested for wet brake systems
- MTL has been significantly improved with new technologically advanced additive systems that drastically improve clutch life and reduce slippage
- While accomplishing this, MTL provides outstanding anti-wear protection and lubrication to the transmission as well
- This new formula has been extensively tested on the race track by many of the nations top mx teams and tuners and is now available to the serious competitor
- Recommended by Hinson Clutch Components
- For all air and water-cooled 2-cycle and 4-cycle transmissions with wet clutch systems; Also, designed and tested for wet brake systems
- Maxima V-Twin Heavy-Duty Transmission & Gear Oil is a high-quality, mineral based motorcycle gear oil
- Recommended for use in 4-, 5- and 6-speed high performance gear boxes
- High film strength gear oil provides excellent protection against shock loads, viscosity loss and wear
- Extreme pressure additives and surface active chemistry allow smooth shifting under peak loads and RPMs
- Ultra-clean detergents protect gears from wear, deposits and allow for trouble-free operation
- Superior lubricity minimizes sliding friction for maximum power.
- Use in combination with Bel-Ray V-Twin Synthetic Motor Oil for maximum performance
- Special lubricity additives provide for exceptionally smooth and quiet shifting
- Distinctive red color makes transmission leaks easy to detect
- Resists viscosity breakdown caused by gear shearing action that motor oil cannot
- These Products On Exceptionally High Order Fulfillment Rates, Breadth Of Available Products
- These Are Complete Line Of Heavy-Duty Shop Products
- Through Creativity, Productivity And Innovation - This Brand Continues To Develop The Finest Automotive Accessories
Last update on 2020-07-02 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-07-02 / Affiliate links / Images from Amazon Product Advertising API
