MC18-01 - REPLACE TRANSMISSION GEARS - 2016-2018 Kawasaki ZX1000

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February 1, 2018

Transmission Gears May Break

If the transmission gears break it can cause a loss of control, increasing the risk of a crash.

 

NHTSA Campaign Number: 18V089

Manufacturer Kawasaki Motors Corp., U.S.A.

Components POWER TRAIN

Potential Number of Units Affected 3,964

 

Summary

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2016-2018 ZX-10R and ZX-10RR (ZX1000R, ZX1000S, and ZX1000Z) motorcycles. A high impact force may cause the transmission gears to break during shifting.

 

Remedy

KMC will notify owners, and dealers will replace the 2nd, 3rd, 4th output gears and the 2nd input gear, free of charge. Owners are advised to not ride their motorcycles until the repair has been performed. The recall began on February 26, 2018. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC18-01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Kawasaki Recalls


2016 ~ 2018 Ninja®ZX™-10R & -10RR REPLACE TRANSMISSION GEARS
IMPORTANT SAFETY RECALL
NHTSA Recall No. 18V-089

 

Dear Kawasaki Motorcycle Owner:

This notice has been sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Kawasaki Motors Corp., U.S.A., has decided that a defect, which relates to motor vehicle safety, exists in certain 2016 - 2018 Ninja ZX-10R & -10RR models.

2016 Ninja ZX-10R ZX1000RGFL
Ninja ZX-10R KRT Edition ZX1000RGFAL
Ninja ZX-10R ABS ZX1000SGFL
Ninja ZX-10R ABS KRT Edition ZX1000SGFAL
2017 Ninja ZX-10R ZX1000RHFL
Ninja ZX-10R KRT Edition ZX1000RHFAL
Ninja ZX-10R ABS ZX1000SHFL
Ninja ZX-10R ABS KRT Edition ZX1000SHFAL
Ninja ZX-10RR ZX1000ZHFL
2018 Ninja ZX-10R ZX1000RJFL
Ninja ZX-10R KRT Edition ZX1000RJFAL
Ninja ZX-10R ABS ZX1000SJFL
Ninja ZX-10R ABS KRT Edition ZX1000SJFAL
Ninja ZX-10RR ZX1000ZJFL

 

The reason for this notice:

On affected units, the strength of certain gears in the transmission may not be sufficient.  This could cause the gear(s) to break due to excessive impact force during certain manners of shifting. The breakage of transmission gear(s) may cause the loss of control increasing the risk of a crash. Our records indicate that you have purchased one of these units.

 

What Kawasaki and your dealer will do:

Kawasaki has authorized your dealer to replace the affected transmission gears free of charge. The actual repair will take up to two and a half hours but may take longer due to scheduling at the dealership and the time needed to obtain required parts.

 

DO NOT RIDE YOUR MOTORCYCLE UNTIL THE REPAIR HAS BEEN COMPLETED.

 

What should you do to ensure your safety?

Please call your Kawasaki dealer to schedule an appointment to have your motorcycle inspected and repaired. Please have your Vehicle Identification Number (VIN) ready when calling. To locate the nearest authorized Kawasaki motorcycle dealer, please visit www.kawasaki.com and click on the “LOCATE DEALER” link.

 

If you need help:

If you have questions or concerns that your dealer is not able to resolve, please contact Kawasaki’s Consumer Services Department at (866) 802-9381 (toll-free) between 7:30 a.m. and 4:30 p.m. PT Monday through Friday. Please have your Vehicle Identification Number ready when calling.

If your dealer fails or is unable to remedy this defect without charge within a reasonable amount of time (60 days after your first attempt to obtain remedy), you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hotline at 1(888) 327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

 

If you received this notice in error:

Our records indicate you are the current owner of the motorcycle described in this letter. If you no longer have the vehicle described in this letter, please help us to update our records at www.kawasaki.com by clicking on “OWNER CENTER => OWNER SUPPORT => UPDATE OWNER INFO” or by calling Kawasaki toll free at (866) 802-9381. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Reimbursement:

If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address:

Kawasaki Motors Corp., U.S.A.
ATTN:  Consumer Services Department
P.O. Box 25252
Santa Ana, California 92799-5252

Please note the following conditions for reimbursement:

  • Claims may be excluded if proper documentation is not included. Current owner and VIN information along with copies of repair orders and payment confirmation must be provided.

 

We are sorry for any inconvenience this may cause, but we have taken this action in the interest of your safety and your continued satisfaction with your Kawasaki motorcycle.

 

Sincerely,

Kawasaki Motors Corp., U.S.A.


3 Affected Products

Vehicle

MAKE MODEL YEAR
KAWASAKI ZX1000 2016-2018

12 Associated Documents

Owner Notification Letter(Part 577)

RCONL-18V089-9459.pdf 27.301KB

Download (PDF, 27KB)


Remedy Instructions and TSB

RCRIT-18V089-7506.pdf 2933.619KB

Download (PDF, 2.8MB)


Recall Quarterly Report #1, 2018-1

RCLQRT-18V089-6250.PDF 214.518KB

Download (PDF, 209KB)


Remedy Instructions and TSB

RCRIT-18V089-4420.pdf 2932.451KB

Download (PDF, 2.8MB)


Remedy Instructions and TSB - VIDEO - MC18-01 ZX10R REPLACE TRANSMISSION GEARS

RCRIT-18V089-9716.pdf 209.126KB

Download (PDF, 204KB)


Recall Acknowledgement

RCAK-18V089-1623.pdf 245.916KB

Download (PDF, 240KB)


Recall 573 Report - AMENDMENT 1

RCLRPT-18V089-4594.PDF 214.708KB

Download (PDF, 210KB)


Defect Notice 573 Report

RCLRPT-18V089-7637.PDF 214.694KB

Download (PDF, 210KB)


ISSUED Owner Notification Letter(Part 577)

RCONL-18V089-0080.pdf 271.086KB

Download (PDF, 265KB)


Recall Quarterly Report #2, 2018-2

RCLQRT-18V089-6300.PDF 214.628KB

Download (PDF, 210KB)


Recall Quarterly Report #4, 2018-4

RCLQRT-18V089-3046.PDF 211.453KB

Download (PDF, 206KB)


Recall Quarterly Report #5, 2019-1

RCLQRT-18V089-7586.PDF 211.569KB

Download (PDF, 207KB)


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V089&docType=RCL


 

SaleBestseller No. 1
Maxima 41901 MTL-R 80WT Motorcycle Transmission/Clutch Fluid - 1 Liter Bottle
  • MTL has been significantly improved with new technologically advanced additive systems that drastically improve clutch life and reduce slippage
  • While accomplishing this, MTL provides outstanding anti-wear protection and lubrication to the transmission as well
  • This new formula has been extensively tested on the race track by many of the nations top mx teams and tuners and is now available to the serious competitor
  • Recommended by Hinson Clutch Components
  • For all air and water-cooled 2-cycle and 4-cycle transmissions with wet clutch systems; Also, designed and tested for wet brake systems
Bestseller No. 2
Bel-Ray Big Twin Transmission Oil Liter 96900-BT1QB
  • Superior lubricity minimizes sliding friction for maximum power.
  • Use in combination with Bel-Ray V-Twin Synthetic Motor Oil for maximum performance
  • Special lubricity additives provide for exceptionally smooth and quiet shifting
  • Distinctive red color makes transmission leaks easy to detect
  • Resists viscosity breakdown caused by gear shearing action that motor oil cannot
Bestseller No. 3
Red Line (42804) V-Twin Transmission Car Gear Oil (1 Quart Bottle)
  • CUTTING EDGE TECHNOLOGY - Shockproof technology designed to make a big impact against big impacts
  • QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens transmission noise, reducing the notorious shifting clunk found in these gearboxes
  • IMPROVES PERFORMANCE - Transmission fluid that dramatically reduces temperature, providing thicker oil films between gear teeth and resists throw-off
  • SPECIFICALLY ENGINEERED - Gear oils designed for the latest high-revving four-stroke motocross bikes & ATVs sportbikes
  • WHY RED LINE - Established in 1979, Red Line Products perform & protect better than any on the market. No compromises
SaleBestseller No. 4
RedLine 90226 Bundle
  • Complete kit for motorcycles equipped with Evolution and twin-cam engines
  • Includes 5 quarts of 20w50 motorcycle oil, 1 Quart of V-Twin transmission oil with shockproof,
  • 1 Quart of primary chain case oil, 1 bottle of fuel injection cleaner for motorcycles, a Sticker kit, a Red Line oil embroidered hat, and a versatile funnel
Bestseller No. 5
Maxima Racing Oils 40-01901 85w140 V-Twin Transmission/Gear Oil - 32 fl. oz.
  • Maxima V-Twin Heavy-Duty Transmission & Gear Oil is a high-quality, mineral based motorcycle gear oil
  • Recommended for use in 4-, 5- and 6-speed high performance gear boxes
  • High film strength gear oil provides excellent protection against shock loads, viscosity loss and wear
  • Extreme pressure additives and surface active chemistry allow smooth shifting under peak loads and RPMs
  • Ultra-clean detergents protect gears from wear, deposits and allow for trouble-free operation
Bestseller No. 6
Red Line 58204 Heavy ShockProof Gear Oil - 1 Quart Bottle
  • For best performance, follow the manufacturer's recommendations in your vehicle owner’s manual.
Bestseller No. 7
Royal Purple ROY01512 Synchromax synthetic CHROMAX, 1 quart
  • These Products On Exceptionally High Order Fulfillment Rates, Breadth Of Available Products
  • These Are Complete Line Of Heavy-Duty Shop Products
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Bestseller No. 8
Honda 08C35-A851M01 Transmission Oil
  • The ultimate racing transmission oil for Honda CR, CRD and TRX models
  • Ultra-high film strength and shear stability reduces transmission wear
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  • Anti-friction additives allow smoother shifting, while minimizing drag and power loss
  • Anti-shear additives increase clutch life reduce clutch slippage
Bestseller No. 9
Maxima 42901 MTL-XL 75WT Motorcycle Transmission/Clutch Fluid - 1 Liter Bottle
  • MTL has been significantly improved with new technologically advanced additive systems that drastically improve clutch life and reduce slippage
  • While accomplishing this, MTL provides outstanding anti-wear protection and lubrication to the transmission as well
  • This new formula has been extensively tested on the race track by many of the nations top mx teams and tuners and is now available to the serious competitor
  • Recommended by Hinson Clutch Components
  • For all air and water-cooled 2-cycle and 4-cycle transmissions with wet clutch systems; Also, designed and tested for wet brake systems
Bestseller No. 10
Spectro Oil R.HDPG6 Heavy Duty Platinum Full Synthetic 6spd Trans Lube 1 Quart
  • Cures noisy six speed transmissions
  • Smoother shifting, reduces fifth gear whine and eliminates clunks
  • G4 technology, special additives that provide additional anti-wear protection, higher film strength between the gears, and reduces drag while extending gear life
  • High loads and extreme heat do not affect the oil
  • A.P.I. Gl-5 rated. Dyed Red. Exceeds all known OEM and Harley Davidson warranty requirements

Last update on 2020-03-28 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-03-28 / Affiliate links / Images from Amazon Product Advertising API

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