Bayonet Lock May be Open, Causing Fuel Leak - 2019 Freightliner Sprinter

November 7, 2019 NHTSA CAMPAIGN NUMBER: 19V798000

Bayonet Lock May be Open, Causing Fuel Leak

A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V798

Manufacturer Daimler Vans USA, LLC

Components FUEL SYSTEM, DIESEL

Potential Number of Units Affected 4,987

 

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.

 

Remedy

DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Daimler Vans Recalls

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TO:  Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM: Anthony Washington, Department Manager, Regulations and Certifications
RE:  Recall Campaign Notification Model 907 (Sprinter) Model Years 2019 Locking Fuel Pump	DATE:  December 13, 2019

 

IMPORTANT CAMPAIGN INFORMATION

 

 

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Campaign Desc. :		Locking Fuel Pump
VS3KRAFMOD
This is to notify you of the upcoming Recall Campaign concerning the bayonet lock on the fuel pump on approximately 4,986 MY19 Mercedes-Benz and Freightliner Sprinter vans.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  All affected VINs will be flagged as “Open” in VMI by January 2019.
Background
Issue	Mercedes-Benz AG (“MBAG”), the manufacturer of both Mercedes-Benz and Freightliner vehicles, has determined that on certain Sprinter vehicles (platform 907 (VS30)) with diesel fuel systems, the bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during the reassembly process.  If this bayonet lock is not closed and locked according to specification, a leak could occur between the fuel pump and the fuel tank and a gas station fuel pump may not automatically stop once the respective tank fill level is reached.
What We’re Doing	An authorized Mercedes-Benz or Freightliner Sprinter dealer will check the bayonet lock on the fuel pump to determine if it has been correctly locked and will lock it correctly if necessary.
Vehicles Affected
Vehicle Model Year(s)	Model Year 2019
Vehicle Model	Sprinter, VS30 / Platform 907
Vehicle Populations
Total Recall	4,986
Dealer Inventory	483
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new MY19 Sprinter vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new MY19 Sprinter vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline			An owner notification letter will be mailed in early January, 2019.
AOMS/SOMS			AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners			This recall may affect vehicles in your fleet. Please contact your respective DVUSA fleet representative for further information and next steps. For repairs, please contact your preferred DVUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction.

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Campaign VS3KRAFMOD, January 2019

 

TO:	ALL MERCEDES-BENZ CENTERS
SUBJECT:	Model 907 (Sprinter), Model Year 2019 Locking Fuel Pump

 

Mercedes-Benz AG (“MBAG”), the manufacturer of both Mercedes-Benz and Freightliner vehicles, has determined that on certain Sprinter vehicles (platform 907 (VS30)) with diesel fuel systems, the bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during the reassembly process. If this bayonet lock is not closed and locked according to specification, a leak could occur between the fuel pump and the fuel tank and a gas station fuel pump may not automatically stop once the respective tank fill level is reached. An authorized Mercedes-Benz or Freightliner Sprinter dealer will check the bayonet lock on the fuel pump to determine if it has been correctly locked and will lock it correctly if necessary.

 

Prior to performing this Recall Campaign:

• Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

 

Approximately 4,986 vehicles are involved.

 

Order No. V-RC-VS3KRAFMOD

 

This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.

 

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Warranty Information

 

Operation items and work units

 

Operation number	Operation text	Labor Time (hrs.)	Damage Code
02 1641	Check locking of fuel delivery module	0.2 h	47 903 54 8
02 1642	Lock fuel delivery module (after check)	0.9 h	47 903 54 8

 

Procedure

 

1 Lock
2 Catch
3 Locking ring

 

Figure 1: D47.20-A008-81

 

 

1 Lock
2 Catch
3 Locking ring

Figure 2: D47.20-A009-76  

 

1 Lock
2 Catch
3 Locking ring

Figure 3: D47.20-A010-82

 

Caution	Risk of injury caused by scraping or cutting body parts on sharp vehicle parts	Always wear protective gloves when working on or near sharp and non-deburred vehicle parts.   Deburr repair panels.	AS00.00-Z-0017-01A
Danger	Risk of death caused by vehicle slipping or toppling off of the lifting platform.	Align vehicle between vehicle lift columns and position the four support plates at the vehicle lift support points specified by the vehicle manufacturer.	AS00.00-Z-0010-01A
Danger	Risk of explosion caused by fuel igniting, risk of poisoning caused by inhaling and swallowing fuel as well as risk of injury to eyes and skin caused by contact with fuel.	No fires, sparks, open flames or smoking. Pour fuels into suitable and appropriately marked containers only. Wear protective clothing when handling fuel.	AS47.00-Z-0001-01A
Check
1	Check, whether the vehicle is affected by the measure.	Affected vehicles: Check fuel delivery module lock (code: VS3KRAFMOD, acc. no.: 47 903 54) SM47.20-D-0020-01AAA   For authorized Mercedes‑Benz service partners, only the entry in the "Extended VEGA Application" (EVA) system, in the "Current" tab, is decisive. An additional test of the affected vehicles in the workshop information system (WIS) or vehicle list is thereby not necessary.	SM47.20-D-0020-01AAA
2 Topical note	Raise vehicle. Topical note Special instructions for lifting and supporting vehicle		AH00.60-N-0100-01TS   AR00.60-D-1000-04TS
3	Check locking ring (3) of fuel feed module.	Use a mirror to check whether the locking ring (3) is correctly locked.   To do so, the catch (2) of the locking ring (3) must be engaged in the center curvature of the lock (1) (see picture A). If the catch (2) of the locking ring (3) is correctly locked in the lock (1), ↓ continue with operation step 7. If the catch (2) of the locking ring (3) in the lock (1) is not correctly locked (see pictures B, C), ↓ continue with operation step 4.
Remove
4	Lower fuel tank.	If the locking ring (3) is not correctly locked.   Lower fuel tank far enough so that it is possible to work on the fuel feed module.	AR47.10-D-4100TSR
5	Lock locking ring (3) of fuel feed module.	If the locking ring (3) is not correctly locked.   WIS Service Media wsm://04_201901_10   To do so, position l claw wrench on the locking ring (3) and turn clockwise until the catch (2) of the locking ring (3) engages in the center curvature of the lock (1) (see picture A).   Claw-type wrench
Install
6	Install fuel tank.	If the locking ring (3) was not correctly locked.	AR47.10-D-4100TSR
7	Lower vehicle.		AR00.60-D-1000-04TS

 

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IMPORTANT SAFETY RECALL #2019120007
This notice applies to your vehicle
VIN:
Bayonet Lock
NHTSA Recall #19V798

 

January, 2020

•   A safety defect exists in your vehicle •   Schedule an appointment with your authorized Freightliner Sprinter dealer as soon as possible. •   This repair will be provided free of charge.

 

2019120007

 

Dear Freightliner Sprinter Owner,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner Sprinter vans, has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019 Freightliner Sprinter vehicles.  Our records indicate that your vehicle is included in the affected population of vehicles.

What is the CONCERN?

MBAG determined that on certain Sprinter vehicles (platform 907 (VS30)) with diesel fuel systems, the bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during the reassembly process.  If this bayonet lock is not closed and locked according to specification, a leak could occur between the fuel pump and the fuel tank and a gas station fuel pump may not automatically stop once the respective tank fill level is reached. If any diesel fuel were to leak from the fuel tank, it could increase the risk of injury to other road users. A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.

What will your DEALER DO?

An authorized Freightliner Sprinter dealer will check the bayonet lock on the fuel pump to determine if it has been correctly locked and will lock it correctly if necessary.  This service will be provided free of charge. While the minimum repair time is approximately 1 hour and 10 minutes, your dealer can provide you with a better estimate of the overall time for this service visit.  As a matter of normal service process, an authorized Freightliner dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time.  You will not be charged for other service or repairs unless so requested.

Schedule an appointment immediately at your preferred authorized Freightliner Sprinter Dealer. See www.freightlinersprinterusa.com/freightliner/owners-resources/recall for the Dealer Locator.   Please mention you are scheduling an appointment to check the bayonet lock on the fuel pump under Recall #2019120007.  You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.

We encourage you to sign up for recall alerts at www.nhtsa.gov/alerts.   In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.

If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.

Should you have any questions difficulty regarding this Recall Campaign, please contact an authorized Freightliner Sprinter dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-877-762-8267.

If an authorized Freightliner dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to http://www.safercar.gov.

We apologize for any inconvenience this situation may cause you, but your safety is of utmost concern to Freightliner.

Sincerely,

Daimler Vans USA, LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600

 

IMPORTANT VIN:

If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. 

 

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TO:  Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM: Anthony Washington, Department Manager, Regulations and Certifications
RE:  Initial Recall Campaign Notification Model 907 (Sprinter) Model Years 2019 Locking Fuel Pump	DATE:  December 5, 2019

 

IMPORTANT CAMPAIGN INFORMATION

 

 

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Campaign	Campaign Desc. :		Locking Fuel Pump
2019110009	PDGKRAFMOD
This is to notify you of the upcoming Recall Campaign concerning the bayonet lock on the fuel pump on approximately 4,986 MY19 Mercedes-Benz and Freightliner Sprinter vans.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  All affected VINs will be flagged as “Pending” in VMI.
Background
Issue	Mercedes-Benz AG (“MBAG”), the manufacturer of both Mercedes-Benz and Freightliner vehicles, has determined that on certain Sprinter vehicles (platform 907 (VS30)) with diesel fuel systems, the bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during the reassembly process.  If this bayonet lock is not closed and locked according to specification, a leak could occur between the fuel pump and the fuel tank and a gas station fuel pump may not automatically stop once the respective tank fill level is reached.
What We’re Doing	An authorized Mercedes-Benz or Freightliner Sprinter dealer will check the bayonet lock on the fuel pump to determine if it has been correctly locked and will lock it correctly if necessary.
Vehicles Affected
Vehicle Model Year(s)	Model Year 2019
Vehicle Model	Sprinter, VS30 / Platform 907
Vehicle Populations
Total Recall	4,986
Dealer Inventory	483
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new MY19 Sprinter vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new MY19 Sprinter vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline		An owner notification letter will be mailed in late December, 2019.
AOMS/SOMS		AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners		This recall may affect vehicles in your fleet. Please contact your respective DVUSA fleet representative for further information and next steps. For repairs, please contact your preferred DVUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction.

 

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8 Affected Products

Vehicles

MAKE	MODEL	YEAR
FREIGHTLINER	SPRINTER 1500	2019
FREIGHTLINER	SPRINTER 2500	2019
FREIGHTLINER	SPRINTER 3500	2019
FREIGHTLINER	SPRINTER 4500	2019
MERCEDES BENZ	SPRINTER 1500	2019
MERCEDES BENZ	SPRINTER 2500	2019
MERCEDES BENZ	SPRINTER 3500	2019
MERCEDES BENZ	SPRINTER 4500	2019

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10 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V798-7820.pdf 78.757KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V798-6453.pdf 159.014KB

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Recall Quarterly Report #2, 2020-2

RCLQRT-19V798-2423.PDF 211.254KB

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Recall Quarterly Report #1, 2020-1

RCLQRT-19V798-3521.PDF 211.152KB

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Recall Quarterly Report #2, 2020-2

RCLQRT-19V798-5687.PDF 211.253KB

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Defect Notice 573 Report

RCLRPT-19V798-2276.PDF 214.407KB

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Recall Acknowledgement

RCAK-19V798-6960.pdf 244.978KB

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Manufacturer Notices(to Dealers,etc)

RCMN-19V798-6439.pdf 695.065KB

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Manufacturer Notices(to Dealers,etc)

RCMN-19V798-7845.pdf 1251.925KB

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Recall Quarterly Report #3, 2020-3

RCLQRT-19V798-2366.PDF 211.336KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V798&docType=RCL

For the most up to date documents from NHTSA for this Recall, click the lick above

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Last update on 2021-01-18 / Affiliate links / Images from Amazon Product Advertising API