19-363 – Propane Supply Hose may Melt – 2020 Dutchmen Atlas Trailers

“This site contains affiliate links for which OEMDTC may be compensated”

October 18, 2019 NHTSA CAMPAIGN NUMBER: 19V746000

Propane Supply Hose may Melt

Under certain conditions, the heat from the range burner may cause the hose to melt and leak propane, increasing the risk of a fire or an injury.

 

NHTSA Campaign Number: 19V746

Manufacturer Keystone RV Company

Components EQUIPMENT

Potential Number of Units Affected 5

 

Summary

Keystone RV Company (Keystone) is recalling certain 2020 Dutchmen Atlas 3382BH trailers. The trailers may have a non-metallic propane supply hose installed inside the burner box of the cooktop, instead of a copper supply hose.

 

Remedy

Keystone will notify owners, and dealers will remove the non-metallic propane gas line and attach it to a copper propane gas line, free of charge. The recall began November 15, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 19-363.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


11/14/19

Keystone RV Company

SAFETY ADVISORY # 19-363

Atlas 3382BH Propane Line

 

Keystone is conducting a voluntary RECALL notification campaign in accordance with the National Highway Transportation and Safety Act. It has been decided that the vehicles in the recall population have a flexible non-metallic propane supply hose installed inside the burner box of the cooktop. Under certain conditions the heat from the range burner may cause the hose to melt and leak propane, leading to an increased risk of fire, personal injury and property damage.

Models Included: 2020 Atlas Travel Trailers: Model 3382BH
Affected VINs: LM960313, LM960316, LM960317, LM960319, LM960322
Parts Required:  1 – copper line that was shipped to each affected dealership
Tools Required: – Screw gun – Adjustable wrenches

 

Note – Check serial number on Key Express to verify the campaign is open. Some vehicles were repaired before they left Keystone.

When performing warranty or recall service, please make certain that appropriate Personal Protective Equipment (PPE) is used.

The remedy is to remove the interior range cooktop, remove the existing rubber propane supply line, install the provided copper line to the rubber supply line, and attach the copper line to the interior range cooktop regulator. Test for leaks by doing the drop pressure test.

 

REPAIR INSTRUCTIONS

 

Step 1

Locate the trailer on a level, flat, hard surface. Chock the wheels. Turn off propane gas supply.

 

Step 2

Locate the interior range cooktop and remove the grill and cooktop cover.

 

Step 3

Remove the rubber supply line using an adjustable wrench and back-up wrench.  

 

Step 4

Using the supplied copper line, attach it to the rubber supply line from Step 3 using an adjustable wrench and back-up wrench.

 

Step 5

Attach copper line to the interior range cooktop regulator.

 

Step 6

Perform drop pressure test and proceed to Warranty Reimbursement.

 

WARRANTY REIMBURSEMENTREPAIR

Submit the claim on Key Express using Flat Rate Code # 7136342B

In the Complaint section note: Safety Advisory # 19-363

In the Cause section note:   Safety Advisory # 19-363

In the Correction section note: Added copper line

The amount of time authorized for this repair is .7 hour.

 

PARTS DISPOSITION

No part return.

Please call Keystone RV Customer Service at 855-382-4100 if you have any questions.

 


11/14/2019

Atlas Recall

Click Here for Safety Advisory

SAFETY ADVISORY 19-363 Safety Recall:
Tabatha , Title US:  19V-746
Dealer , Dealer Number CAN:  NA

 

ballt@keystonerv.com

 

Dear Tabatha

Keystone RV Company has decided that a defect which relates to motor vehicle safety exists in certain model 2020 Atlas Travel Trailer. As a result, Keystone RV is conducting a safety recall.

 

Reason for This Recall

It has been decided that the vehicles in the recall population have a flexible non-metallic propane supply hose installed inside the burner box of the cooktop. Under certain conditions the heat from the range burner may cause the hose to melt and leak propane, leading to an increased risk of fire, personal injury and property damage. The remedy is to remove the non-metallic propane gas line and attach it to the provided copper propane gas line. The vehicles included in the recall are:

2020 Atlas Travel Trailers: Model 3382BH

Affected VINs:  LM960313, LM960316, LM960317, LM960319, LM960322

 

VINs in Your Inventory

Our records indicate unit(s) sold or in your present lot inventory fall within this range, which will require immediate preventative action. Important:  If some of the units are still in your inventory, Federal Law requires you to complete the recall service on those units before retail delivery.

Please log-in to Key Express for your list of VINs on campaign # 19-363.

 

Advisory Instructions

Claims for the units which have been serviced must be submitted. Claims submitted will be used by Keystone to record recall service completions and provide dealer payments. Please click here for a copy of the Safety Advisory 19-363 which details how to remedy the situation and the proper reimbursement procedures.

We apologize for any inconvenience this situation may cause and greatly appreciate your cooperation. Should you have any questions or concerns regarding this correspondence or the Safety Advisory, please feel free to contact us.

 

Sincerely,

KEYSTONE RV COMPANY

Rick Deisler
Vice President Service Operations

cc. National Highway Traffic Safety Administration (NHTSA)
cc. Transport Canada

 

PO Box 2000 – Goshen, IN  46527-2000
Phone: (574) 535-2100 – Fax: (574) 535-2199
www.keystonerv.com

 


RECREATIONAL VEHICLE
SAFETY RECALL NOTICE
Safety Recall:
US: 19V-746
CAN: N/A
Safety Advisory: 19-363
November 15, 2019

 

SAFETY ADVISORY 19-363

«Dealer_name»
ATTN: Service Manager
«Street»
«Street_2»
«City», «State»  «Zip»

 

Dear «Dealer_name»,

Keystone RV Company has decided that a defect which relates to motor vehicle safety exists in certain model 2020 Atlas Travel Trailers. As a result, Keystone RV is conducting a safety recall.

Reason for this recall It has been decided that the vehicles in the recall population have a flexible non-metallic propane supply hose installed inside the burner box of the cooktop. Under certain conditions the heat from the range burner may cause the hose to melt and leak propane, leading to an increased risk of fire, personal injury and property damage. The remedy is to remove the non-metallic propane gas line and attach it to the provided copper propane gas line. The vehicles included in the recall are:

2020 Atlas Travel Trailers: Model 3382BH

Affected VINs:  LM960313, LM960316, LM960317, LM960319, LM960322

 

Our records indicate unit(s) sold or in your present lot inventory fall within this range, which will require immediate preventative action. Important: If some of the units are still in your inventory, Federal Law requires you to complete the recall service on those units before retail delivery. The unit VIN(s) our records indicate are presently in your inventory or have been sold are as follows:

«VIN1»

—  Serial numbers with ‘*’ have been retail sold  —

Claims for the units which have been serviced must be submitted. Claims submitted will be used by Keystone to record recall service completions and provide dealer payments. Enclosed is a copy of the Safety Advisory #19-363, which details how to remedy the situation and the proper reimbursement procedures.

We apologize for any inconvenience this situation may cause and greatly appreciate your cooperation. Should you have any questions or concerns regarding this correspondence or the enclosed Safety Advisory, please feel free to contact us.

 

Sincerely,

KEYSTONE RV COMPANY

Rick Deisler
Vice President Service Operations

cc. National Highway Traffic Safety Administration (NHTSA)
cc. Transport Canada

 

PO Box 2000 – Goshen, IN  46527-2000
Phone: (574) 535-2100 – Fax: (574) 535-2199
www.keystonerv.com

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
DUTCHMEN ATLAS 2020

 


10 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-19V746-4695.pdf 91.731KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [89.58 KB]

 


Miscellaneous Document – 19-363 dealer email

RMISC-19V746-5884.pdf 259.924KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [253.83 KB]

 


Recall Quarterly Report #1, 2019-4

RCLQRT-19V746-9353.PDF 211.117KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.17 KB]

 


Recall Quarterly Report #3, 2020-2

RCLQRT-19V746-3695.PDF 211.293KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.34 KB]

 


Recall Quarterly Report #2, 2020-1

RCLQRT-19V746-3161.PDF 211.212KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.26 KB]

 


Recall 573 Report- Amendment 1

RCLRPT-19V746-4783.PDF 214.379KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.35 KB]

 


Remedy Instructions and TSB

RCRIT-19V746-6982.pdf 103.188KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [100.77 KB]

 


Defect Notice 573 Report

RCLRPT-19V746-5684.PDF 214.349KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.33 KB]

 


Recall Acknowledgement

RCAK-19V746-3911.pdf 244.822KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [239.08 KB]

 


Recall Quarterly Report #4, 2020-3

RCLQRT-19V746-5496.PDF 211.402KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.45 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V746&docType=RCL

 


 

Bestseller No. 1
Coleman Propane Cylinders - 16 Oz (12 Pack)
  • Pre-filled 1-lb propane cylinders - 12 Pack
  • Perfect for camping or outdoor activities
  • Made of high-quality steel for durability
  • Perfect for use with a propane stove, tabletop grill, propane torch, or any portable propane appliance
  • Made in the US
Bestseller No. 2
Coleman Propane Cylinders - 16 Oz (4 Pack)
  • Pre-filled 1-lb propane cylinder - 4 Pack
  • Perfect for camping or outdoor activities
  • Made of high-quality steel for durability
  • Perfect for use with a propane stove, tabletop grill, propane torch, or any portable propane appliance
  • Made in the US
Bestseller No. 3
Coleman Propane Replacement Fuel Cylinders 16 oz Camping 3-Pack - Factory Prefilled & Ready to Use
  • PORTABLE PROPANE CONVENIENCE: Enjoy clean-burning, portable propane fuel with the Coleman 16 oz bottles, perfect for outdoor adventures.
  • VERSATILE OUTDOOR COOKING: Designed to fit most portable appliances, camping grills, and lanterns with a standard CGA 600 connection, providing versatility for various outdoor cooking needs.
  • COMPACT AND LIGHTWEIGHT DESIGN: Each cylinder weighs only 16 ounces, ensuring easy transport and storage during camping trips, hiking excursions, or tailgating events.
  • DURABLE AND RELIABLE: Crafted with durable steel and equipped with reliable valves, the Coleman propane bottles offer safe and easy use for all your outdoor propane needs.
  • BUNDLE DEAL: Get the Coleman 3-Pack Propane Bottles for Convenient Outdoor Fuel Supply!
Bestseller No. 4
Coleman Propane Fuel Tank - 2 Pk
  • Material: Plastic
  • This lightweight, compact tank fits all standard portable propane appliances, tabletop grills and propane torches
  • Country of Origin: USA
  • Package Dimensions: 8" L x 8" W x 8" H
Bestseller No. 5
Bernzomatic Standard Propane Fuel Cylinder - Pack of 3
  • Portable and convenient: The Bernzomatic 14.1 oz Propane Hand Torch Cylinder offers a portable and convenient fuel source for your hand torch. Its slim and lightweight design allows for easy grip and maneuverability during use, making it a practical choice for various applications.
  • Durable construction: Constructed with durable steel, this propane cylinder ensures reliability and longevity. Its sturdy build can withstand regular use and provides a reliable fuel source for your hand torch, ensuring consistent performance over time.
  • Compatibility with Digital Fuel Gauge: The cylinder is compatible with the Digital Fuel Gauge, allowing you to easily monitor the amount of fuel remaining. This feature helps you avoid running out of fuel in the middle of a task and allows for better planning and management of your work.
  • High flame temperature: Propane fuel provides an impressive in-air flame temperature of 3,600 degrees Fahrenheit. This high temperature allows for efficient and quick heating, making it suitable for various applications, such as soldering, brazing, and other torch-based tasks.
  • Versatile applications: With the Bernzomatic 14.1 oz Propane Hand Torch Cylinder, you can tackle a wide range of tasks. Whether you need to heat, solder, braze, or perform other torch-related activities, this cylinder provides a reliable and versatile fuel source to meet your needs.
SaleBestseller No. 6
Boss Life Coleman Propane Cylinders - 16 Oz (2 Pack)
  • Pre-filled 1-lb propane cylinder - Set of 2
  • Perfect for camping or outdoor activities
  • Made of high-quality steel for durability
  • Perfect for use with a propane stove, tabletop grill, propane torch, or any portable propane appliance
  • Made in the US
Bestseller No. 7
Flame King Refillable 1LB Empty Propane Cylinder Tank - Reusable - Safe and Legal Refill Option - DOT Compliant-16.4 oz (2-Pack), green (YSN164-2)
  • ITEMS INCLUDED – (2) Refillable Empty 1LB Propane Tanks, (2) Caps, and (2) Allen Keys - 2mm (5/64") in size
  • REDUCE WASTE - Keep disposable propane tanks out of the environment by using the Flame King 1LB refillable cylinders
  • SAFE TO USE - Flame King refillable propane tanks are the only 1LB tanks Certified by the DOT as legally and lawfully refillable and transportable; it is not safe or legal to refill and transport disposable 1LB tanks
  • SAVE TIME - Refill from the comfort of your backyard in few easy steps (please watch the video); compatible with any appliance that uses a 1LB propane tank
  • SAVE MONEY - Stop wasting money on disposable tanks and start saving money with our reusable, safely and easily refillable propane cylinders
SaleBestseller No. 8
Coleman Propane Cylinders - 16 Oz (6 Pack)
  • Pre-filled 1-lb propane cylinder - 6 Pack
  • Perfect for camping or outdoor activities
  • Made of high-quality steel for durability
  • Perfect for use with a propane stove, tabletop grill, propane torch, or any portable propane appliance
  • Made in the US
Bestseller No. 9
Bestseller No. 10
Alloxity 5FT Propane Hose Adapter 1lb to 20lb, Propane Adapter Hose, Propane Tank Hose Fit for Webber Q Grill/Black Stone Griddle/Coleman Camping Stove/Buddy Heater
  • Known for Compatibility — Alloxity propane hose adapter is specifically designed to fit perfectly for Weber Q grills, Coleman camping stoves, Blackstone 17" & 22" griddles (regulator needed) and Buddy heaters. Moreover, this propane adapter hose can easily connect most 1lb. LP outdoor appliances to 5-40lb propane tanks, making it an ideal choice for camping, tailgating, heating or outdoor grilling.
  • Save Tons of Money — Alloxity propane tank adapter is an excellent solution to save money. By connecting the propane hose to a 20lb tank, you can replace expensive 1lb bottles and save up to $100. Updating your propane setup with Alloxity propane adapter 1lb to 20lb will be a perfect way to minimize your cost and stop any waste caused by disposable 1lb propane bottles.
  • Durable Hose Construction for Safer Connection — Updated stainless steel braiding protects the propane tank hose from rodents’ chewing. The propane hose consists of weather-resistant PVC, highly tensile cotton braiding, anti-corrosion PVC tube and stainless steel braiding. With a sturdy and flexible 4-layer structure, the propane adapter is strong enough to withstand harsh outdoor environments, ensuring durability.
  • Easy to Install within 2 Minutes, No Tools Needed — The heavy-duty brass fittings are precisely designed to ensure easy connection. Hand tighten the brass connectors to finish the installment, taking less than two minutes. Our 1lb to 20lb propane tank adapter with 5ft length provides larger space to set up your appliance and propane tank, increasing flexibility and safety.
  • 1-year Quality Support — Alloxity is committed to providing superior product durability and quality. To ensure security and high performance, the lp adapter 20lb to 1lb is rigorously tested and CSA certified. However, if you encounter any issues, please don’t hesitate to contact us. Solutions will be worked out for you in 24 hours.

Last update on 2024-03-26 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...