August 20, 2019 NHTSA CAMPAIGN NUMBER: 19E055000
Foam Pump System May Overheat and Fail
If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
NHTSA Campaign Number: 19E055
Manufacturer Hale Products Inc
Components EQUIPMENT
Potential Number of Units Affected 43
Summary
Hale Products Inc. (Hale) is recalling certain SmartFoam 6.5-12 foam pump systems with a 12 volt power supply. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
Remedy
Hale will notify the fire truck manufacturers that purchased the equipment, and dealers for those companies will replace the SmartFoam 6.5 12 volt systems with SmartFoam 6.5 24 volt systems and a voltage converter, free of charge. The recall began September 11, 2019. Owners may contact Hale customer service at 1-800-533-3569. Hale's number for this recall is SB-175.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SmartFOAM 6.5‐12
Replaced by 6.5‐24 & Converter SB‐175 D
IMPORTANT SAFETY RECALL NOTICE
NHTSA RECALL 19E055
August 16, 2019
Dear Fire Apparatus Vehicle Manager:
This notice is sent to you in accordance with the National and Motor Vehicle Safety Act. Hale Products has decided a safety related defect may exist in the 12 Volt 6.5 GPM SmartFOAM units. The supplied system may overheat when the system is run at low flows and high pressures due to the amperage needed to slowly pulse the motor. Continually overheating could cause the foam system to fail, preventing foam chemical injection, which could impact firefighting and emergency operations.
All units shipped after 8/15/2019 are configured as a 24 Volt 6.5 GPM SmartFOAM with a 12 to 24 Volt converter and are not affected by this recall. Any open orders will be automatically modified to provide a 24V unit.
Hale will provide a free remedy by replacing the current 12 Volt unit with a new factory assembled and tested 24 Volt 6.5 GPM unit and a 12 to 24 Volt converter in addition to covering 5 hours of labor at standard Hale warranty labor rates.A copy of the suggested notification to the end‐user customers is included. Please forward to your customers that have received the 12 Volt 6.5 GPM SmartFOAM units on the attached list. The customers affected by this notice should contact Hale Customer Service directly to arrange replacement.
Hale Products will handle the field replacements through the Hale Returned Material Authorization (RMA) process. To initiate a return, or service, please contact our Customer Service Department at [email protected] Our Customer Service Representative will provide you with an RMA number to return the Foam unit and enter a replacement sales order.
If you have already performed this repair, you may be eligible to receive reimbursement for the cost of performing the repair which is the subject of this recall. For more information contact: Joe Neal, [email protected]
Please note that it is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.
If you believe there is a failure to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll‐free Vehicle Safety Hotline at 1‐888‐327‐4236 (TTY: 1800‐424‐9153); or go to http://www.safercar.gov.
We apologize for the inconvenience and thank you in advance, for your cooperation and for being a valued Hale
Products customer.
Any additional questions regarding this recall should be directed to Joe Neal at 1‐800‐533‐3569.
Account Name Contact Email Buisness Phone Address City State/Providence Primary Contact Main Phone
Firefox Fire Solutions Wayne Wald State/Providence 780‐413‐4040 4336‐97 Street Edmonton,AB T6E 5R9 Canada Wayne Wald 780‐413‐4040
PL Custom Emergency Vehicles Marquis, W. [email protected] (732) 223‐1411 Ext. 117
2201 Atlantic Avenue
Manasquan, NJ 08736
US Manasquan NJ 08736 Marquis, W. 1‐732‐223‐1411
Custom Fire Apparatus Inc Kirvida, Jim [email protected] (715) 294‐2555
509 68th Avenue, South
Osceola, WI 54020
US Osceola WI 54020 Brotzler, Matt 1‐715‐294‐2555
MAXI‐METAL, INC Tanguay, Chantal [email protected] 418‐‐228‐6294
9345 25TH AVENUE
ST. GEORGES DE BEAUCE, PQ
G6A1L1
CANADA ST. GEORGES DEPQ G6A1L1 Tanguay, Chantal 1‐418‐228‐6637
Pierce Mfg. Inc. Carney, Jim [email protected] (920) 832‐3209
Post Office Box 2017
Appleton, WI 54912‐2017
US Appleton WI 54912‐201 1‐920‐832‐3000 (Ope
E‐One, Inc. Gee, Debbie [email protected]‐one.com 352‐861‐3474 1601 SW 37th Ave Ocala, FL 34474 Ocala FL 34474 352‐237‐1122
Rosenbauer Minnesota Marvin, John [email protected](651) 462‐1000
5181 260th Street
Wyoming, MN 55092
US Wyoming MN 55092 Lemieux, Mike 1‐651‐462‐1000
Carl Thibault Inc. (Camions) Ricard, Tommy [email protected]iretrucks.com 4505687020
38 rue Thibault
Pierreville Québec J0G 1J0
Canada Pierreville Québec J0G 1J0 Ricard, Tommy 450.568.7020
Godiva Ltd Simon Tudor [email protected] Charles Street, Warwick CV34, UK Warwick UK
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| HALE | SMARTFOAM | 10/17/2016 - 08/15/2019 |
8 Associated Documents
Recall Quarterly Report #2, 2020-1
RCLQRT-19E055-4436.PDF 211.234KB
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Open in new tab Recall Quarterly Report #3, 2020-2
RCLQRT-19E055-7694.PDF 211.32KB
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Defect Notice 573 Report
RCLRPT-19E055-6098.PDF 213.96KB
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Recall Acknowledgement
RCAK-19E055-5057.pdf 246.395KB
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Miscellaneous Document - DEALER QTY AFFECTED
RMISC-19E055-3700.pdf 51.317KB
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Miscellaneous Document - OEM Dealer List SB 175D
RMISC-19E055-3976.pdf 45.355KB
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Manufacturer Notices(to Dealers,etc)-SB-175D- Obsolete 12 Volt SmartFOAM 6_5 21AUG19
RCMN-19E055-6462.pdf 127.225KB
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Recall Quarterly Report 2019-4 Report 1
RCLQRT-19E055-3151.pdf 211.133KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19E055&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
- Input voltage range: DC 10V-16V; Output voltage: DC 24V(non-adjustable); Output current: 20A (rated working current); Output power 480W.
- High conversion efficiency: The conversion efficiency may reach 95%; Its dynamic response speed is 5 percent 200US, please lower the power or enhance heat radiation when temperature over 40℃
- Protections: Over-load, Over-current, Over-temperature, Short-circuit, Over-voltage.
- Aluminum shell and silicone sealed design: Waterproof, Anti-shock, Anti-humidity and Dust-proof, more durable.
- Wide application: Trucks, taxi radio, emu, car audio, LCD TV, advertising screen, LED lights, monitoring system, motors, solar power, electronic systems etc.
- Input voltage range: DC 20V-42V; Output voltage: DC 48V(non-adjustable); Output current: 10A (rated working current); Output power 480W.
- High conversion efficiency: The conversion efficiency may reach 95%; Its dynamic response speed is 5 percent 200US, please lower the power or enhance heat radiation when temperature over 40℃
- Protections: Over-load, Over-current, Over-temperature, Short-circuit, Over-voltage.
- Aluminum shell and silicone sealed design: Waterproof, Anti-shock, Anti-humidity and Dust-proof, more durable.
- Wide application: Trucks, taxi radio, emu, car audio, LCD TV, advertising screen, LED lights, monitoring system, motors, electronic systems etc.
- DC 12V to DC 24V Step Up Converter. (9-20V Wide Range Input) Max Current 5A 120W.
- Waterproof housing makes the converter ideal for use in a wide range of applications including vehicles, security systems, hospital equipment, telecommunications etc
- Built-in over-voltage, under-voltage, overload, over-heat and short circuit protection
- The length of the line is about 12CM, slim, small volume, easy installation.
- High quality and performance. 3 Year Warranty.
- Input voltage range: DC 10V-16V; Output voltage: DC 24V(non-adjustable); Output current: 40A (rated working current); Output power 960W.
- High conversion efficiency: The conversion efficiency may reach 95%; Its dynamic response speed is 5 percent 200US, please lower the power or enhance heat radiation when temperature over 40℃
- Protections: Over-load, Over-current, Over-temperature, Short-circuit, Over-voltage.
- Aluminum shell and silicone sealed design: Waterproof, Anti-shock, Anti-humidity and Dust-proof, more durable.
- Wide application: Trucks, taxi radio, emu, car audio, LCD TV, advertising screen, LED lights, monitoring system, motors, electronic systems etc.
- Better price for Business customer, ISO 9001: 2015 Certificate, 100% full rated power and stable output voltage
- 100% burn-in test and 4 times quality inspection
- Over current protection, Over voltage protection, Over temperature shutdown, Fuse built
- Aluminium shell with epoxy potting and waterproof IP68
- High efficiency up to 97%
- PARAMETER --- DROK car boost converter module input voltage range is DC 10V~23V (12V); output voltage is DC 24V; output current is 20A; output power is 480W.
- APPLICATION --- this dc voltage regulator can be used for motor, photovoltaic panel, car speaker system, electric fan, LED display screen, surveillance camera, etc.
- PROTECTION --- over-voltage protection, over-current protection, over-temperature protection.
- HIGH CONVERSION RATE --- the dcdc power supply module adopts synchronous rectification technology, owns a high conversion efficiency of over 95% with low heat generates, stable and reliable.
- FEATURE --- high-frequency low-internal-resistance capacitor filter; silicone sealing technology, with IP67 waterproof grade and good heat conductivity; aluminium alloy shell, waterproof, shock-proof and dust-proof.
- DC 12V to DC 24V Step Up Converter. (9-20V Wide Range Input) Max Current 10A 240W.
- Waterproof alloy housing makes the converter ideal for use in a wide range of applications including vehicles, security systems, hospital equipment, telecommunications etc
- Built-in over-voltage, under-voltage, overload, over-heat and short circuit protection
- The length of the line is about 12CM, slim, small volume, easy installation.
- High quality and performance. 3 Year Warranty.
- Input voltage range: DC 10V-16V; Output voltage: DC 24V(non-adjustable); Output current: 40A (rated working current); Output power 960W.
- High conversion efficiency: The conversion efficiency may reach 95%; Its dynamic response speed is 5 percent 200US, please lower the power or enhance heat radiation when temperature over 40℃
- Protections: Over-load, Over-current, Over-temperature, Short-circuit, Over-voltage.
- Aluminum shell and silicone sealed design: Waterproof, Anti-shock, Anti-humidity and Dust-proof, more durable.
- Wide application: Trucks, taxi radio, emu, car audio, LCD TV, advertising screen, LED lights, monitoring system, motors, electronic systems etc.
- Input voltage range--DC 12V; output voltage: DC 24V (not adjustable); output current: 20A (rated operating current); output power 480W
- IP68 strong waterproof--full-body die-cast aluminum shell and organic silicone seal design, waterproof, shockproof, moistureproof and dustproof
- High efficiency--Industrial DC 12V to DC 24V boost converter, using synchronous rectification technology to improve conversion efficiency, efficiency up to 96%, no delay start, free air convection cooling
- Safety--Overvoltage protection, overcurrent protection, overload protection, overheating protection
- ☛Warranty for 2 years☚If you have problem with our product or if you want to seek warranty, please contact us through Amazon Buyer-Seller Messaging Service, we will further assist you
- Input Voltage: 12V nominal, Input Current: 10A (max) ; Output Voltage: DC 24V 10A 240W
- Maximum Efficiency:≥95%; Ripple Wave: 50Mv; Starting delay time:≤2S
- Over-current /Over-load /Low-load /Short-circuit /Over-heat intelligent protection
- Compact aluminium shell with epoxy potting, 100% waterproof, anti-dust, anti-shock protection and better heat dissipation
- Widely used to golf cart, motor, speaker, GPS, LED car display screen, air-conditioner, electric fan, solar energy, photo-voltaic power, DVD, industrial equipment ect.
Last update on 2021-01-14 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-14 / Affiliate links / Images from Amazon Product Advertising API
