“This site contains affiliate links for which OEMDTC may be compensated” |
January 19, 2018
If the sofa delays using the exit window in the event of an emergency, the occupants have an increased risk of injury.
NHTSA Campaign Number: 18V063
Manufacturer KZRV, L.P.
Components STRUCTURE
Potential Number of Units Affected 130
Summary
KZRV, L.P. (KZRV) is recalling certain 2017-2018 Durango Gold recreational trailers. The rear sofa in these vehicles may limit visibility of the rear exit window label and/or the sofa cushion may restrict access to, and operation of, the exit window handle.
Remedy
KZRV will notify owners, and dealers will replace the sofa back with a back that isn’t as tall, free of charge. The recall began on March 19, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153. KZRV’s number for this recall is KZ-2018-01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: «VIN»
«Owner_name»
«Street»
«City», «State» «Zip»
Dear «Owner_name»:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2017 and 2018 Model Year KZRV Durango Gold Travel Trailers. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.
Reason for this recall | The vehicles subject to his recall were with sofas that may prohibit the visibility of the rear window exit label and/or restrict access to and the operation of the emergency exit window handle. An owner may have difficulty in locating and operating the emergency window in an emergency situation which could result in personal injury. |
What we will do | The remedy is to replace the sofa back with one that is lower and provides clearance to the exit window and its operation. The repair should take approximately 60 minutes to complete. |
What we need you to do | You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153.
If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department. |
If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.
Thank you for your attention and cooperation in this matter.
Sincerely,
KZRV, LP
Mark Owens
General Manager of KZRV Customer Support Group
cc: National Highway Traffic Safety Administration (NHTSA)
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
KZRV | DURANGO GOLD | 2017-2018 |
5 Associated Documents
Recall Acknowledgement
ISSUED Owner Notification Letter(Part 577)
RCONL-18V063-6814.pdf 85.563KB
Defect Notice 573 Report
RCLRPT-18V063-2577.PDF 216.255KB
Recall Quarterly Report #1, 2018-1
RCLQRT-18V063-3537.PDF 214.499KB
Recall Quarterly Report #4, 2018-4
RCLQRT-18V063-6163.PDF 211.419KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V063&docType=RCL
“This site contains affiliate links for which OEMDTC may be compensated” |
- Doesn't just mask, cleans away odors with OdorClear Technology
- Febreze AIR (formerly Febreze Air Effects) cleans away odors and freshens with a light, fresh scent that's never overpowering
- Use Febreze AIR in entryways, bathrooms, laundry rooms, closets, or any room
- Fresh-from-the-clothesline Linen & Sky scent
- 100% natural propellant is safe to use around cats and dogs but, as with other air care products, do not use around birds
- Don't mask, truly fight fabric odors by spraying away stinks in your household fabrics
- Spray until fabric is damp, let dry, and enjoy freshness all around your home
- Perfect for hard-to-wash fabrics like pillows, stuffed animals, couches, gym bags, and more
- Add to your regular cleaning routine and give your fabrics a weekly refresh
- We do not use phthalates, formaldehyde or flammable propellants as ingredients when we make Febreze
- fights air odors without masking, leaving nothing behind but a light, fresh scent
- Bring the outdoors in with the fresh-off-the-clothesline scent of Linen & Sky
- Hold upright and spray in a sweeping motion throughout your house
- Spray every day in bathrooms, kitchens, offices, laundry rooms, and anywhere else you need a burst of ahhh-some
- Perfect for whole-home freshness with a 100% natural propellant
- Don't mask, truly fight fabric odors by spraying away stinks in your household fabrics
- Spray until fabric is damp, let dry, and enjoy freshness all around your home
- Perfect for hard-to-wash fabrics like pillows, stuffed animals, couches, gym bags, and more
- The fresh vibes of Clean Scent give off a zesty bouquet of fruity sweetness
- Fights air odors without masking, leaving nothing behind but a light, fresh scent
- Hold upright and spray in a sweeping motion throughout your house
- Spray every day in bathrooms, kitchens, offices, laundry rooms, and anywhere else you need a burst of ahhh-some
- Designed with safety in mind, this room aerosol spray uses 100% natural propellant
- Get a burst of freshness with every touch thanks to Febreze Unstopables Touch Fabric Spray
- Breakthrough touch-activated technology stores scent in your fabrics so you can fight odors and enjoy on-demand freshness
- Use Febreze Touch on your couch, carpets, pillows, blankets, or even try it on your favorite clothes
- Gives fabrics a kick of long-lasting freshness you'll want to sniff over and over again
- Make every touch a bit more like laundry day with the crisp, airy scent of Fresh. And get your hands on the clean, airy, and watery fresh notes of Febreze Touch Breeze
- Get a burst of freshness with every touch with Febreze Touch Fabric Spray
- Waterlily, ginger, and hinoki mix together to create the can’t-miss cool ambience of Ocean. And Mountain puts you on the trail to freshness with luxe scents of alpine, wildflower, and cedar
- Breakthrough touch-activated technology stores luxe home fragrance in your fabrics and helps fight odors
- Bring elevated touchable scents to your chaise, throw pillows, and area rugs
- Gives fabrics long-lasting irresistible freshness
- Doesn't just mask, cleans away odors with OdorClear Technology
- Febreze AIR (also know as Febreze Air Effects) cleans away odors and freshens with a light, fresh scent that's never overpowering
- Use Febreze AIR in entryways, bathrooms, laundry rooms, closets, or any room
- The familiar freshness of Gain comes to life throughout your home in a light, airy scent
- 100% natural propellant is safe to use around cats and dogs but, as with other air care products, do not use around birds
- fights air odors without masking, leaving nothing behind but a light, fresh scent
- Breathe in the classic fresh fragrance of Gain Original Scent
- Hold upright and spray in a sweeping motion throughout your house
- Spray every day in bathrooms, kitchens, offices, laundry rooms, and anywhere else you need a burst of ahhh-some
- Perfect for whole-home freshness with a 100% natural propellant
- fights air odors without masking, leaving nothing behind but a light, fresh scent
- Hold upright and spray in a sweeping motion throughout your house
- Spray every day in bathrooms, kitchens, offices, laundry rooms, and anywhere else you need a burst of ahhh-some
- Perfect for whole-home freshness with a 100% natural propellant
Last update on 2024-03-27 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.