July 1, 2019 NHTSA CAMPAIGN NUMBER: 19V505000
Improperly Installed Trailer Brake Controller
Without the trailer brakes assisting, stopping distances may be lengthened, increasing the risk of a crash.
NHTSA Campaign Number: 19V505
Manufacturer Forest River, Inc.
Components ELECTRICAL SYSTEM, SERVICE BRAKES
Potential Number of Units Affected 63
Summary
Forest River, Inc. (Forest River) is recalling certain 2019 Rockport work trucks equipped with an optional trailer brake controller. The brake controller may have been wired improperly, which may prevent the brake controller from activating the trailer brakes when the vehicle's brakes are applied.
Remedy
Forest River will notify owners, and dealers will replace the brake controller, free of charge. The recall began July 23, 2019. Owners may contact Forest River customer service at 1-574-327-2392. Forest River's number for this recall is 65-1046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 19V505
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
07/31/2019
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act (US) and the Motor Vehicle Safety Act (Canada). Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2019 Forest River Rockport Work Trucks models, RPAF1066WN-65, RPAF1266W-65, RPAF1266WGM65, RPAF1266WN-65, RPAF1268078W65, RPAF1666W-65.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The optional brake controller was installed improperly, which doesn’t allow the brake controller to activate the trailer brakes upon compression of the vehicles brake pedal.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
An increased risk of a crash if the vehicle is towing a trailer.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer without delay and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for making arraignments to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 2.5 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Rockport
Forest River, Inc.
Attn: WARRANTY MANAGER
202 Industrial Dr.
Ocilla, GA 31774
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT | PHONE |
Rockport Customer Service | 574-327-2392 |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 19V505
IMPORTANT SAFETY RECALL
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 19V505
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
07/31/2019
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law.
Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2019 Forest River Rockport Work Trucks models, RPAF1066WN-65, RPAF1266W-65, RPAF1266WGM-65, RPAF1266WN-65, RPAF1268078W-65, RPAF1666W-65. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 10/22/2018 through 06/25/2019
DEFECT/NONCOMPLIANCE:
The optional brake controller was installed improperly, which doesn’t allow the brake controller to activate the trailer brakes upon compression of the vehicles brake pedal.
EVALUATION OF RISK:
An increased risk of a crash if the vehicle is towing a trailer.
SERVICE PROCEDURE:
Dealership Service Department Service procedures for addressing incorrectly wired brake controller is attached with this notification.
AVAILABILITY OF REMEDY:
The remedy for this recall is attached with this notification.
UNITED STATES | CANADA | REPAIR CODE | DESCRIPTION | ALLOWABLE HOUR(S) |
19V505 | N/A | 10-19V505-1 | Inspect wiring for brake controller | .5 |
19V505 | N/A | 10-19V505 | Perform Remedy for improper brake controller wiring | 2.0 |
DEALER REPAIR CODES:
CONTACT | PHONE |
Rockport Customer Service | 574-327-2392 |
HELPFUL CONTACT INFORMATION:
The Recall shall be considered the utmost priority to remedy the 2019 Forest River Rockport Work Trucks models, RPAF1066WN-65, RPAF1266W-65, RPAF1266WGM-65, RPAF1266WN-65, RPAF1268078W-65, RPAF1666W-65 in question. The retail consumer shall not be charged any amount of monies for remedy to their 2019 Forest River Rockport Work Trucks models, RPAF1066WN-65, RPAF1266W-65, RPAF1266WGM-65, RPAF1266WN-65, RPAF1268078W-65, RPAF1666W-65 listed under this Recall.
If your dealership has already performed the remedy to2019 Forest River Rockport Work Trucks models, RPAF1066WN65, RPAF1266W-65, RPAF1266WGM-65, RPAF1266WN-65, RPAF1268078W-65, RPAF1666W-65, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2019 Forest River Rockport Work Trucks models, RPAF1066WN-65, RPAF1266W65, RPAF1266WGM-65, RPAF1266WN-65, RPAF1268078W-65, RPAF1666W-65 in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FOREST RIVER | ROCKPORT | 2019 |
7 Associated Documents
Defect Notice 573 Report
RCLRPT-19V505-6064.PDF 213.443KB
Recall Acknowledgement
RCAK-19V505-1470.pdf 245.363KB
Recall Quarterly Report #3, 2020-1
RCLQRT-19V505-2610.pdf 211.021KB
Manufacturer Notices(to Dealers,etc)- 19V505 - Dealer Letter
RCMN-19V505-4592.pdf 192.795KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V505-4794.pdf 201.548KB
Recall Quarterly Report #2, 2019-4
RCLQRT-19V505-5248.PDF 211.232KB
Recall Quarterly Report #1, 2019-3
RCLQRT-19V505-4819.PDF 211.222KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V505&docType=RCL
- UNIVERSAL SYSTEM: Universal electronic brake control system designed to make trailer towing safer and easier
- FITS 1 TO 4 AXLES: Fits 1 to 4 axle trailers to deliver a signal from your vehicle's brakes to your trailer
- BATTERY PROTECTION: Features reverse battery protection for both vehicle and breakaway
- MOUNTING VERSATILITY: Numerous mounting options offer versatile installation
- INCLUDES 1 BRAKE SYSTEM: Includes 1 electronic brake control system for 1 to 4 axle trailers
- Utilizes Plug-N-Play port for 2-plug adapters
- Self-diagnostics features will illuminate LED readout when issues occur
- Works proportionally in reverse
- Includes a Boost feature
- Snap-in dash mounting clip and hardware included
- INSTALLS QUICKLY: This 100% solid-state electronic with a small compact design mounts in any direction, no leveling required. Pre-wired plug-and-play feature allows for quick and easy connection to 2-, 4-, 6- and 8- brake systems.
- ADJUSTS EASILY: Two separate easy push-button adjustment controls (output and sync) allow for not only different trailer weights (output) but also the speed of activation (sync) depending on your driving style.
- DIGITAL DISPLAY: Bright and prominent digital display clearly indicates the output setting, sync setting, brake overload or short connection.
- SAFE & SECURE: This device includes advanced internal circuit protection to help prevent damage and is for use on 12-volt negative ground systems only. Includes a limited lifetime warranty.
- A distinct, easy-to-read LCD display with multiple screen color options, displays in English, French or Spanish
- Diagnostics show output current, battery, brake, and output voltage and warning system alerts to No Trailer Brake situations
- Boost feature allows for different levels of customized braking, select Electric over Hydraulic or Electric trailer brake mode
- Integrated Plug-N-Play port for 2-plug adapters and Snap-in mounting clip allows user to remove and store the control when not in use
- Compact, dash-hugging design. Electric trailer brake control for up to 4 braking axles.
- PORTABLE. The Echo trailer brake controller has a non-invasive install and is easily transferrable from one vehicle to another. It plugs into any 7-way connector, wirelessly links to your smartphone using Bluetooth
- SMARTPHONE-READY. The Echo brake controller wirelessly syncs with Apple or Android smartphone, turning it into a brake controller interface with the Smart Control app (Warning: Avoid distracted driving. Only make adjustments when vehicle is stationary)
- ZERO-TOOL INSTALL. Installing this aftermarket trailer brake controller is as easy as plugging in a 7-way trailer wiring connector. It requires no tools, no extra wires and no hardware
- HIGHLY RESPONSIVE. Echo uses a triple-axis accelerometer to provide smooth, safe braking. It maintains responsive braking, even when your phone screen is locked, receives incoming calls or if the Bluetooth connection is lost
- VERSATILE. This electronic trailer brake controller easily transfers between vehicles and trailers and works on virtually any trailer with 1 to 2 axles (2 to 4 brakes). It is also fully compatible with cruise control, anti-lock brakes, low-voltage systems
- Advanced brake technology that mirrors the braking of the tow vehicle for safe, smooth stops
- Works on trailers with electric or hydraulic brakes
- Digital power and 7 sensitivity settings with intuitive vertical manual slide
- Short proof protection for up to 8 trailer brakes
- Simple installation with separate components that mount wherever you want them and no tools or drilling required
- Comes with Direct fit wiring harness, brackets, Hardware
- GM-recommended replacement part for your GM vehicle’s original factory component
- Offering the quality, reliability, and durability of GM OE
- Manufactured with GM Original Equipment specification for fit, form, and function
- Made in China
- GM-recommended replacement part for your GM vehicle’s original factory component
- Offering the quality, reliability, and durability of GM OE
- Manufactured to GM OE specification for fit, form, and function
Last update on 2021-01-26 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-26 / Affiliate links / Images from Amazon Product Advertising API