LL-2019-01 – Exit Window May be Blocked – 2013-2017 Livin’ Lite Camplite & 2014-2017 Bearcat Recreational Trailers

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April 17, 2019 NHTSA CAMPAIGN NUMBER: 19V307000

Exit Window May be Blocked

In the event of an emergency, occupants may try to escape through the blocked window, but would not be able to, increasing their risk of injury.

 

NHTSA Campaign Number: 19V307

Manufacturer Livin’ Lite Recreational Vehicles

Components STRUCTURE

Potential Number of Units Affected 659

 

Summary

Livin’ Lite Recreational Vehicles (Livin’ Lite) is recalling certain 2013-2017 Camplite and 2014-2017 Bearcat recreational trailers. One of the exit windows may be blocked by a manual awning arm.

 

Remedy

Livin’ Lite will notify owners, and dealers will remove the exit label and alter the window levers, free of charge. The recall began June 13, 2019. Owners may contact Livin’ Lite customer service at 1-800-768-4016 extension 154 or 153. Livin’ Lite’s number for this recall is LL-2019-01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


IMPORTANT SAFETY RECALL

Livin’ Lite
NHTSA Recall Number 19V-307
Transport Canada Recall Number 2019-228

 

Date: May 15, 2019

TO:    Livin’ Lite Dealer

Problem

The vehicles subject to this recall were built with an awning arm that blocks a marked egress window.  In an emergency situation, the owner may attempt to use this window and could result in being unable to escape from the unit resulting in personal injury or death.

 

RANGE OF VEHICLES INVOLVED:

  • 2014 – 2017 Camplite
  • 2014 – 2017 Bearcat

 

WARRANTY REIMBURSEMENT:

A notice of this recall has been sent to affected retail owners. A copy of the Owner’s letter is included for your review. They may request that you complete the repair. If so, please follow the warranty reimbursement procedure. If the unit and/or units are in your inventory, or if you are requested to perform the repair for the retail customer, please complete the advised repair and send in a warranty claim referencing this recall number for reimbursement. The time allowed for repair is 15 minutes.

 

SERVICE ACTION:

Remove the “EXIT” label from the affected window and install black shrink wrap over the red handle.

 

encl. – Owners Letter

 

Mark Owens

Director of Service and Warranty Administration


IMPORTANT SAFETY RECALL

This notice applies to your vehicle:  «VIN»

 

Recreational Vehicle Safety Recall Notice
Safety Recall: 19V-307
Safety Advisory:  May 15, 2019

 

«Owner_name»
«Street»
«City», «State»  «Zip»

 

Dear «Owner_name»:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2014 – 2017 Livin’ Lite Camplite and Livin’ Lite Bearcat models. As a result, KZRV is conducting a safety recall.  We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

Reason for this recall The vehicles subject to this recall were built with an awning arm that blocks a marked egress window.  In an emergency situation, the occupants may attempt to use this window and could result in being unable to escape from the unit resulting in personal injury or death.
What we will do The remedy is to remove the “EXIT” label and install black shrink wrap over the red handle. The repair should take approximately 15 minutes to complete.
What we need you to do ou should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle.  If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153.If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department.

 

If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY:  1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

Thank you for your attention and cooperation in this matter.                                                       

 

Sincerely,

KZRV, LP

 

Mark Owens
General Manager of KZRV Customer Support Group
cc:  National Highway Traffic Safety Administration (NHTSA)

 


9 Affected Products

Vehicles

MAKE MODEL YEAR
LIVIN LITE BEARCAT 2014-2017
LIVIN’ LITE CAMPLITE 2013-2017

 


7 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-19V307-7672.pdf 32.386KB

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Owner Notification Letter(Part 577)

RCONL-19V307-6025.pdf 33.983KB

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Recall 573 Report- Amendment 3

RCLRPT-19V307-3486.PDF 213.605KB

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Defect Notice 573 Report

RCLRPT-19V307-2843.PDF 212.7KB

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V307-6108.PDF 211.136KB

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V307-1093.PDF 211.318KB

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V307-9639.PDF 211.238KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V307&docType=RCL

 


 

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