March 8, 2019 NHTSA CAMPAIGN NUMBER: 19V194000
Insufficient U-Bolt Torque Causing Axle Separation
The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 19V194
Manufacturer SVO Group Inc
Components SUSPENSION
Potential Number of Units Affected 5
Summary
SVO Group Inc. (SVO Group) is recalling certain 2018 Embassy shuttle buses. The U-bolts that hold the leaf spring to the rear axle may have been insufficiently tightened.
Remedy
SVO Group has notified owners and instructed them to contact MORryde International, Inc. for the repairs. Owners may contact SVO Group customer service at 1-574-295-9359.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Please be reminded of the following requirements:
- When a vehicle crash is not the potential occurrence, the evaluation must include a statement indicating the general type of injury to occupants of the vehicle, or to persons outside the vehicle, that can result from the defect or noncompliance, and a description of whatever prior warning may occur (49 CFR 577.5 (f)(2)).
- In the case of a defect, a chronology of all principal events that were the basis for the determination that the defect related to motor vehicle safety, including a summary of all warranty claims, field or service reports, and other information (such as numbers of deaths and/or injuries), with their dates of receipt (49 CFR 573.6 (c)(6)).
- A description of the manufacturer's program for remedying the defect or noncompliance (49 CFR 573.6 (c)(8)(i)).
Important Safety Recall Notice
March 11, 2019
To Whom it May Concern
You have purchased a vehicle that had a wheelbase modification from MORryde that required a Safety Recall Notice.
MORryde has detected that Ford E450 units that had a wheelbase modification during the dates of March 6 ,2018 through April 18, 2018 , have unverified U-bolt torque & are affected by this recall.
You have a unit that is affected by this recall. Vehicle in Question : VIN#
The enclosed Safety Recall Notice explains what procedures need to be taken to rectify this issue.
If you have any questions concerning this Recall Notice please contact MORryde at 574-293-1581
Best Regard
Gary Rivers
Director of Sales & Marketing
IMPORTANT SAFETY RECALL NOTICE
MORryde U-Bolt Torque
Dear MORryde Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
MORryde has detected that Ford E-450 units that had wheelbase modification (luting the dates of March 6th, 2018 through April 18th, 2018, have unverified u-bolt torque and are affected by this recall. The OEM u-bolts were replaced by MORryde as part of the wheelbase modification process. This wheelbase modification service has been sold to numerous RV and bus companies.
REASON FOR RECALL: The u-bolts installed over the rear axle hold the leaf springs and rear axle together.
Insufficient torque on the u-bolts may cause the u-bolts to loosen or break resulting In the potential for the rear axle to break away from the chassis. This could lead to loss of control over the vehicle and pose danger to the vehicle operator and other motorists.
REMEDY: Tighten u-bolts to required torque. This service can be provided for no charge at an RV service center or authorized Ford dealer. Discontinue use of vehicle until the vehicle can be serviced to prevent the risk of injury.
If after having attempted to take advantage of this recall you believe you have not been able to have your detective part remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration 1200 New Jersey Ave., S.E., Washington, D.C. 20590 or call the toll-tree vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
We apologize for any inconvenience this safety recall may cause, but your safety is our first concern
IMPORTANT SAFETY RECALL NOTICE
MORryde U-Bolt Torque
OBJECTIVE: Tighten u-bolts to required torque.
TOOLS REQUIRED:
- Torque wrench with at least 170 ft-lb capacity
- Socket extension 5" or longer
- 15/16 deep well socket
- (Optional) Air jack
TIME ALLOWED: .30 hours
SERVICE INSTRUCTIONS:
- Set torque wrench to 170 ft-lb.
- The best way to access the u-bolts is straight above the rear tires facing the sidewall 01 the unit. It may be necessary to use an air jack or floor jack under the rear hitch or frarne extensions to provide access for the torque wrench and extension to fit under the sidewall. (Exhibit A)
- Using Exhibit B below as a guide, tighten u-bolt 1 until the torque wrench has reached EXHIBIT the set torque 170 ft-lb. After this is complete, continue tightening the rest of the Il-bolts following the diagonal pattern depicted in Exhibit B in order 1, 4, 2, 3.
- Once all four u-bolts on one side of the vehicle have been tightened to the required torque to 170 ft-lb, repeat step three on the other side of the vehicle.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| SVO GROUP | EMBASSY BUS | 2018 |
3 Associated Documents
Recall Acknowledgement
RCAK-19V194-4970.pdf 246.523KB
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Open in new tab Defect Notice 573 Report
RCLRPT-19V194-8006.PDF 212.103KB
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Manufacturer Notices(to Dealers,etc)
RCMN-19V194-7718.pdf 1246.266KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V194&docType=RCL
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- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
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- PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
- DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
- COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V)
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- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
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Last update on 2021-01-12 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-12 / Affiliate links / Images from Amazon Product Advertising API
