RC000166 – Steering and Tie Rod Arm Bolts may be Loose – 2018-2019 TMC Aria, & 2019 Palazzo Motorhomes

“This site contains affiliate links for which OEMDTC may be compensated”

March 14, 2019

Steering and Tie Rod Arm Bolts may be Loose

Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V200

Manufacturer Thor Motor Coach

Components STEERING, SUSPENSION

Potential Number of Units Affected 12

 

Summary

Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

 

Remedy

TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or may contact TMC customer service at 1-877-855-2867. TMC’s number for this recall is RC000166.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


“This site contains affiliate links for which OEMDTC may be compensated”

SAFETY RECALL BULLETIN

 

February 2019
D18R7 (FL802)
NHTSA #18V-913 (Non-School Buses)
#18V-914 (School Buses)  Transport Canada #18-719 (Non-School Buses)
#18-720 (School Buses)

 

Subject: DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection

 

Issue Involved

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Detroit Diesel Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Freightliner 108SDM, 114SD,122SD, 4700, 4900, Business Class M2, and Cascadia model vehicles; Freightliner Custom Chassis, MT45, MT55, S2G, S2RV, XBS, XCL, XCM, XCR, and XCS chassis; and Thomas Built Buses Saf-T-Liner C2, SafT-Liner HDX, and Saf-T-Liner EFX model school buses manufactured February 10, 2017, through July 21, 2018, with certain Detroit Axles.

On certain vehicles, the steering and tie rod arm bolts that join the steering and tie rod arm to the knuckle may not have accurate torque specification data. Without verification of torque data on the steering and tie rod arm bolts, it is unclear if the bolts were torqued to specification. Under torqued bolts may lead to a separation of the tie rod and disconnect the front wheels of the vehicle. A disconnect of the front wheels can reduce the ability to steer the vehicle, which could increase the risk of a crash.

Axles will be inspected for correct torque and repaired if necessary.

There are approximately 633 vehicles affected by this Safety Recall.

 

Vehicles Involved

A list of vehicles that require this inspection is attached.

The table below gives descriptive information to help identify the affected units:

Front Axle Model Series Front Axle Model Number Model Year Inclusive Front Axle Mfg. Date (From) (To)
Model 2 DA-F-8.0-2  

2017-2018

 

February 1, 2017 to July 17, 2018
Model 3 DA-F-8.0-3

DA-F-10.0-3

DA-F-10.5-3

DA-F-12.0-3

DA-F-12.5-3

DA-F-13.0-3

DA-F-13.3-3

DA-F-14.7-3

Model 5 DA-F-16.0-5

DA-F-18.0-5

DA-F-20.0-5

 

Owner Notification

A copy of the owner letter that will be used by Detroit Diesel is enclosed with this Safety Recall Bulletin.

 

Dealer Campaign Responsibility

Detroit Diesel authorized DetroitTM Axle repair facilities to service all axles subject to this Safety Recall. Safety Recall D18R7 is to be performed at no charge.    

Please use the appropriate steps, noted below, for indicating that Safety Recall D18R7 has been completed.

 

Daimler Trucks North America Vehicles

  • Check the base label (Form WAR259) to see if Safety Recall D18R7 has been completed. The base label is usually located on the passenger-side door about 30 cm (12 inches) below the door latch. If Safety Recall D18R7 has been completed, no further work is needed. If base label is not located on the passenger-side door, please affix label (Form WAR259) 30 cm (12 inches) from the door latch. 
  • Upon completion of Safety Recall D18R7, clean a spot on the base label (Form WAR259), write the Safety Recall Number (D18R7) on a blank, black completion sticker (Form WAR261), and attach it to the base label.

 

Ordering Information 

  1. If you do not have the appropriate Form or Labels (DDC_WAR 259, DDC_WAR 260. DDC_WAR 261), they can be ordered from EPI Printers by emailing your order to ddc@epiinc.com.
  2. You can also fax in your order to 269-698-4240 Attn: Corrina Cotton. Contact EPI Printers at 734-464-9000.

 

Parts Information

There are no parts required for this Safety Recall unless an under-torque capscrew is discovered. If the inspection results require capscrew replacement, or capscrew, steering arm and steering knuckle replacement, the required parts for this repair are shown below in Table 1. Note that DetroitTM expects a very low percentage of vehicles on the list to require any parts replacement.

 

Front Axle Model Series  

Part Number

Quantity Description
Model 2 and Model 3 MBA 308676020025 2 Capscrew, Steering Arm – M20 x 1.5 x 80mm, 10.9
MBA 308676020022 4 Capscrew, Tie Rod Arm – M20 x 1.5 x 90mm, 10.9
Model 5 MBA 308676024003 2 or

4 (Dual Steer)

Capscrew, Steering Arm – M24 x 2.0 x 90mm, 10.9
MBA 308676024002 4 Capscrew, Tie Rod Arm – M20 x 2.0 x 100mm, 10.9
All Models Refer to

DTNAConnect.com and PartsPro

Steering Knuckle
All Models Refer to

DTNAConnect.com and PartsPro

Steering Arm
All Models Refer to

DTNAConnect.com and PartsPro

Tie Rod Arm
All Models PEX 27010 or locally available equivalent Loctite® 277 Red Threadlocker or equivalent

 

Table 1 – Parts Information

 

Capscrew Inspection Procedure

Note: Each vehicle and axle configuration may require different extensions to properly get the socket onto the capscrew so that the torque can be checked. In most cases, all of the capscrews are accessible with the steering wheel turned all the way to the left or to the right with the hood open.

  1. Park the vehicle on a level surface and turn the steering wheel all the way to the left to expose the steering arm capscrews and the front tie rod arm capscrew on the driver’s side of the vehicle. The rear tie rod arm capscrew on the passenger’s side should also be accessible from behind the tire. 
  1. Apply the parking brake, turn off the ignition, chock the rear wheels, and perform any other applicable safety steps. 
  1. Using a suitable torque wrench, check the torque on the two steering arm capscrews as well as the forward tie rod capscrew on the driver’s side and the rear tie rod capscrew on the passenger’s side. See Figure 1.
    1. For Model 2 and Model 3 axles with a M20 capscrew, the torque should be checked at 525 N·m (390 lb·ft).
    2. For Model 5 axles with a M24 capscrew, the torque should be checked at 850 N·m (630 lb·ft).

Figure 1 – Steering Arm and Tie Rod Arm Capscrew Location 

  1. Are the capscrews at the correct torque?
    1. Yes; proceed to step 5 to check the other capscrews.
    2. No; mark which capscrews are at low torque before proceeding to step 5 to check the rest of the capscrews. Any capscrews that are below the correct torque will need to be repaired following the instructions starting in step 9.

 

PERSONAL INJURY
Diesel engine exhaust and some of its constituents are known to the State of California to cause cancer, birth defects, and other reproductive harm.

  • Always start and operate an engine in a well ventilated area.
  • If operating an engine in an enclosed area, vent the exhaust to the outside.
  • Do not modify or tamper with the exhaust system or emission control system.

 

 

PERSONAL INJURY
To avoid injury before starting and running the engine, ensure the vehicle is parked on a level surface, parking brake is set, and the wheels are blocked.

 

 

ENGINE EXHAUST
To avoid injury from inhaling engine exhaust, always operate the engine in a well-ventilated area. Engine exhaust is toxic.

 

  1. With the parking brake applied and the rear wheels chocked, start the engine and turn the steering wheel all the way to the right to expose the front tie rod arm capscrew on the passenger’s side of the vehicle and the steering arm capscrews on vehicles equipped with dual steering arms. The rear tie rod arm capscrew on the driver’s side should also be accessible from behind the tire.
  1. Turn off the ignition and perform any other applicable safety steps. 
  1. Check the torque on the two steering arm capscrews (if vehicle is equipped) as well as the forward tie rod capscrew on the passenger’s side and the rear tie rod capscrew on the driver’s side using the same tools and specifications as in step 3 above. 
  1. Are the capscrews at the correct torque?
    1. Yes; no further work is needed.
    2. No; mark which capscrews are at low torque and proceed to the repair instructions starting in step 9.

 

Capscrew Repair Procedure 

  1. Remove the two capscrews from the steering or tie rod arm where the low torque capscrew(s) was identified, and remove the steering or tie rod arm. Reference section “Dissasembly of the Steering Knuckle” in the Front Axles chapter of the Detroit Axles Manual (DDC-SVC-MAN-0141). 
  1. Inspect the joint surface between the steering or tie rod arm and steering knuckle for signs of fretting, dents, or other damage from the loose capscrew(s). See Figure 2 and 3 for examples of damaged parts, and Figure 4 for an example of a new part.

 

Figure 2 – Fretting Damage That May Look Like Rust from Water Intrusion at Loose Joint

 

Figure 3 – Dent at the Loose Joint

 

Figure 4 – New (Undamaged) Joint Surface

 

  1. Are the joint surfaces of either the steering or tie rod arm or steering knuckle damaged?
    1. Yes; proceed to step 12 to replace the knuckle and the arm.
    2. No; proceed to step 14 to replace the capscrews only.
  1. Remove the steering or tie rod arm and steering knuckle. Reference section “Dissasembly of the Steering Knuckle” in the Front Axles chapter of the Detroit Axles Manual (DDC-SVC-MAN-0141). 
  1. Install a new steering or tie rod arm and new steering knuckle. Reference section “Assembly of the Steering Knuckle” in the Front Axles chapter of the Detroit Axles Manual (DDC-SVC-MAN-0141). 
  1. Install two new steering or tie rod arm capscrews. Reference section “Assembly of the Steering Knuckle” in the Front Axles chapter of the Detroit Axles Manual (DDC-SVC-MAN-0141). 
  1. Repairs are complete.

 

Warranty Information 

Notice
There are nine different labor codes listed below. Use only one of these codes when filing the claim, depending on the repair necessary.
Claim administration time, SRT 939-6010A, for 0.3 hours will automatically be added.
 
Claim Type: CAMPAIGN
Modification: D18R7
Cause Code: A1-CAMPAIGN
Primary Failed Part: MBA 308676020022
PROCEDURE A
Use this operation if all capscrews are verified to have proper torque
Labor Code: 996-R061A
Labor: 0.7 Hours
PROCEDURE B
Use one of the following labor operations if any of the capscrews are found to have low torque and only the capscrews need to be replaced
Labor Code: 996-R061B 

(If one steering/tie rod arm is found with low torque)

Labor: 2.2 Hours
Labor Code: 996-R061C 

(If two steering/tie rod arms are found with low torque)

Labor: 3.5 Hours
Labor Code: 996-R061D

(If three steering/tie rod arms are found with low torque)

Labor: 4.9 Hours
Labor Code: 996-R061E 

(If four steering/tie rod arms are found with low torque)

Labor: 6.2 Hours
Parts Return: NONE
PROCEDURE C
Use one of the following labor operations if any of the capscrews are found to have low torque and there is damage to the steering/tie rod arm and knuckle mating surfaces; This requires replacement of the entire knuckle on one or both sides of the vehicle.
Labor Code: 996-R061F 

(If only one knuckle is found to be damaged and the other side passes the torque check)

Labor: 3.2 Hours
Labor Code: 996-R061G 

(If only one knuckle is found to be damaged and one arm on the other side is found with low torque, but is not damaged)

Labor: 4.5 Hours
Labor Code: 996-R061H 

(If only one knuckle is found to be damaged and both arms on the other side are found with low torque, but are not damaged)

Labor: 5.9 Hours
Labor Code: 996-R061I 

(If both knuckles are found to be damaged and must be replaced)

Labor: 5.5 Hours
Parts Return: REQUIRED

 

Please contact the Detroit™ Customer Support Center at 855-253-0427 or email csc@daimler.com if you have any questions.


Daimler Trucks
North America LLC

 

February 2019
18R7 (FL802)
NHTSA #18V-913 (Non-School Buses)
#18V-914 (School Buses)

 

IMPORTANT SAFETY RECALL

This notice applies to your vehicle(s)

Subject: DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Detroit Diesel Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Freightliner 108SDM, 114SD,122SD, 4700, 4900, Business Class M2, and Cascadia model vehicles; Freightliner Custom Chassis, MT45, MT55, S2G, S2RV, XBS, XCL, XCM, XCR, and XCS chassis; and Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, and Saf-T-Liner EFX model school buses manufactured February 10, 2017, through July 21, 2018, with certain Detroit Axles.

On certain vehicles, the steering and tie rod arm bolts that join the steering and tie rod arm to the knuckle may not have accurate torque specification data. Without verification of torque data on the steering and tie rod arm bolts, it is unclear if the bolts were torqued to specification. Under torqued bolts may lead to a separation of the tie rod and disconnect the front wheels of the vehicle.  A disconnect of the front wheels can reduce the ability to steer the vehicle, which could increase the risk of a crash.

Axles will be inspected for correct torque and repaired if necessary.

Please contact an authorized Detroit Diesel Authorized Repair Facility to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at https://demanddetroit.com/find-a-dealer/. The Recall will take approximately six hours and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days.

If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by a Detroit Authorized Repair Facility.

The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show:

  • The name and address of the person who paid for the repair.
  • The Vehicle Identification Number (VIN) of the vehicle that was repaired.
  • What problem occurred, what repair was done, when the repair was done.
  • Who repaired the vehicle.
  • The total cost of the repair expense that is being claimed.
  • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).

Reimbursement will be made by check from your Detroit Diesel dealer. Please speak with your Detroit Diesel authorized dealer concerning this matter.

If you have questions about this Recall, please contact the Detroit Diesel Customer Support Center, 13400 Outer

Drive West, Detroit, MI 48239, or call (800) 445-1980 (Eastern Standard Time). Detroit Diesel’s Customer Support Center is open 24 Hours / 7 Days a Week. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

DETROIT DIESEL WARRANTY CAMPAIGNS DEPARTMENT

Enclosure


Daimler Trucks
North America LLC

 

February 2019
D18R7 (FL802)
Transport Canada  #18-719 (Non-School Buses)
#18-720 (School Buses)

 

Subject: DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection

This notice is sent to you in accordance with the Canadian Motor Vehicle Safety Act.

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Detroit Diesel Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Freightliner 108SDM, 114SD,122SD,

4700, 4900, Business Class M2, and Cascadia model vehicles; Freightliner Custom Chassis, MT45, MT55, S2G, S2RV, XBS, XCL, XCM, XCR, and XCS chassis; and Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, and Saf-T-Liner EFX model school buses manufactured February 10, 2017, through July 21, 2018, with certain Detroit Axles.

On certain vehicles, the steering and tie rod arm bolts that join the steering and tie rod arm to the knuckle may not have accurate torque specification data. Without verification of torque data on the steering and tie rod arm bolts, it is unclear if the bolts were torqued to specification. Under torqued bolts may lead to a separation of the tie rod and disconnect the front wheels of the vehicle. A disconnect of the front wheels can reduce the ability to steer the vehicle, which could increase the risk of a crash.

Axles will be inspected for correct torque and repaired if necessary.

Please contact an authorized Detroit Diesel Authorized Repair Facility to arrange to have the Recall performed  and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at https://demanddetroit.com/find-a-dealer/. The Recall will take approximately six hours and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days.

If you have questions about this Recall, please contact the Detroit Diesel Customer Support Center, 13400 Outer

Drive West, Detroit, MI 48239, or call (800) 445-1980 (Eastern Standard Time). Detroit Diesel’s Customer Support Center is open 24 Hours / 7 Days a Week. In Canada, you may contact Transport Canada road safety, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or call (800) 333-0510.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

DETROIT DIESEL WARRANTY CAMPAIGNS DEPARTMENT

Enclosure


Daimler Trucks
North America LLC

 

Février 2019
D18R7 (FL802)
Transports Canada n° 18-719 (non autobus scolaires)
N° 18-720 (autobus scolaires)

 

Objet : Inspection des boulons de montage de l’axe / des biellettes de direction DetroitMC

Le présent avis vous est envoyé conformément à la Loi canadienne sur la sécurité des véhicules automobiles.

Daimler Trucks North America LLC, au nom de sa filiale en propriété exclusive Detroit Diesel Corporation, a conclu qu’il existe une défectuosité ayant une incidence sur la sécurité des véhicules automobiles sur certains véhicules  de modèles Freightliner 108SDM, 114SD,122SD, 4700, 4900, Business Class M2 et Cascadia; châssis Freightliner MT45, MT55, S2G, S2RV, XBS, XCL, XCM, XCR, et châssis XCS; et autobus scolaires de modèles Thomas Built Saf-T-Liner C2, Saf-T-Liner HDX et Saf-T-Liner EFX fabriqués entre le 10 février 2017 et le 21 juillet 2018 avec certains essieux de marque Detroit.

Sur certains véhicules, les boulons qui joignent l’axe de direction et les biellettes au porte-fusée peuvent ne pas avoir été serrés au couple prescrit. Il est impossible d’être certain sans vérification que les boulons de l’axe de direction et des biellettes ont été serrés au couple prescrit. Des boulons insuffisamment serrés peuvent entraîner une séparation d’une biellette et désaccoupler les roues avant du véhicule. Un désaccouplement des roues avant peut réduire la capacité de diriger le véhicule, ce qui pourrait hausser le risque d’accident.

Les essieux seront inspectés pour déterminer si leur couple est adéquat et réparés si nécessaire.

Communiquez avec un concessionnaire Detroit Diesel autorisé pour organiser l’exécution du rappel  et pour vous assurer que les pièces sont disponibles chez ce concessionnaire. Vous pouvez trouver un concessionnaire autorisé en ligne à https://demanddetroit.com/find-a-dealer/. Le rappel nécessite environ 6 heures et sera exécuté sans frais pour vous.

Vous pouvez être tenu responsable de tout dommage progressif causé par le manquement à exécuter le rappel au sein d’un délai raisonnable après la réception de l’avis.

Si vous ne possédez pas le véhicule qui correspond au(x) numéro(s) d’identification figurant sur l’avis de rappel, veuillez retourner la notification au Service de campagnes de garantie avec toute information que vous pouvez fournir, cela nous aider à localiser le propriétaire actuel. Si vous avez loué le véhicule concerné, la loi fédérale exige que vous transmettiez le présent avis au locataire dans les 10 jours. Si vous êtes un fabricant d’étapes ultérieures, la loi fédérale exige que vous transmettiez le présent avis à vos distributeurs et détaillants dans les cinq jours ouvrables.

Si vous avez des questions concernant ce rappel, contactez le Centre de soutien à la clientèle de Detroit Diesel, 13400 Outer Drive West, Detroit, MI 48239, ou composez le (800) 445-1980 (heure de l’est). Le centre de soutien à la clientèle de Detroit Diesel est ouvert 24 heures par jour et 7 jours par semaine. Au Canada, vous pouvez communiquer avec Transports Canada, Direction de la sécurité routière, 80 rue Noël, Gatineau, Québec J8Z 0A1 ou par téléphone au 800 333-0510.

Nous nous excusons de tout désagrément que le présent rappel peut vous causer, mais nous sommes certains que vous comprenez notre souci de la sécurité des véhicules motorisés.

DÉPARTEMENT DES CAMPAGNES DE GARANTIE DE DETROIT DIESEL

Pièces jointes


Daimler Trucks
North America LLC

February 2019
18R7 (FL802)
NHTSA #18V-913 (Non-School Buses)
#18V-914 (School Buses)

 

IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s)

 

Subject: DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Detroit Diesel Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Freightliner 108SDM, 114SD,122SD, 4700, 4900, Business Class M2, and Cascadia model vehicles; Freightliner Custom Chassis, MT45, MT55, S2G, 2RV, XBS, XCL, XCM, XCR, and XCS chassis; and Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, and Saf-T-Liner EFX model school buses manufactured February 10, 2017, through July 21, 2018, with certain Detroit Axles.

On certain vehicles, the steering and tie rod arm bolts that join the steering and tie rod arm to the knuckle may not have accurate torque specification data. Without verification of torque data on the steering and tie rod arm bolts, it is unclear if the bolts were torqued to specification. Under torqued bolts may lead to a separation of the tie rod and disconnect the front wheels of the vehicle.  A disconnect of the front wheels can reduce the ability to steer the vehicle, which could increase the risk of a crash.

Axles will be inspected for correct torque and repaired if necessary.

Please contact an authorized Detroit Diesel Authorized Repair Facility to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at

https://demanddetroit.com/find-a-dealer/. The Recall will take approximately six hours and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days.

If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by a Detroit Authorized Repair Facility.

The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show:

  • The name and address of the person who paid for the repair.
  • The Vehicle Identification Number (VIN) of the vehicle that was repaired.
  • What problem occurred, what repair was done, when the repair was done.
  • Who repaired the vehicle.
  • The total cost of the repair expense that is being claimed.
  • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).

Reimbursement will be made by check from your Detroit Diesel dealer. Please speak with your Detroit Diesel authorized dealer concerning this matter.

If you have questions about this Recall, please contact the Detroit Diesel Customer Support Center, 13400 Outer Drive West, Detroit, MI 48239, or call (800) 445-1980 (Eastern Standard Time). Detroit Diesel’s Customer Support Center is open 24 Hours / 7 Days a Week. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

DETROIT DIESEL WARRANTY CAMPAIGNS DEPARTMENT

Enclosure


3 Affected Products

Vehicles

MAKE MODEL YEAR
THOR ARIA 2018-2019
THOR PALAZZO 2019

 


5 Associated Documents

Manufacturer Notices(to Dealers,etc) – FL802_D18R7 Safety Recall Bulletin

RCMN-19V200-7326.pdf 469.613KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [458.61 KB]

 


Recall Acknowledgement

RCAK-19V200-7488.pdf 245.7KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [239.94 KB]

 


Defect Notice 573 Report

RCLRPT-19V200-8921.PDF 214.155KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.14 KB]

 


Remedy Instructions and TSB

RCRIT-19V200-7332.pdf 469.613KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [458.61 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-19V200-9479.pdf 33.671KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [32.88 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V200&docType=RCL

 


 

SaleBestseller No. 1
EPAuto 1/2-inch Drive Click Torque Wrench, 10-150 ft/lb, 13.6-203.5 N/m
  • Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
  • Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
  • Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
  • Accessories included: 1/2" Drive 5" long Extension Bar and 1/2" Drive to 3/8" Drive Reducer
  • Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
SaleBestseller No. 2
LEXIVON 3/8-Inch Drive Click Torque Wrench 10~80 Ft-Lb/13.6~108.5 Nm (LX-182)
  • PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
  • DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
  • LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
  • PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
  • COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
Bestseller No. 3
VANPO 1/4 & 3/8 & 1/2-inch Drive Click Torque Wrench, 3Pcs Torque Wrench Set 20-240in.lb, 5-45ft.lb, 20-160ft.lb, Dual-Direction Adjustable 72-Tooth Torque Wrench for Bike, Moto, Car Maintenance
  • 【3Pcs Torque Wrench Set】 The calibration error range is ±3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240in.lb, 3/8 inch 5-45ft.lb, 1/2 inch 20-160ft.lb.
  • 【Safe & Reliable】 When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
  • 【Quick Release Button】 This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
  • 【Easy to Set】First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
  • 【Widely Use】The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We provide 12 months warranty. If you have any questions, please feel free to contact us.
Bestseller No. 4
Hairich 1/2 Inch Drive Click Torque Wrench, Dual-direction Torque Wrench 10-170.0ft.lb/13.60-230.5Nm, 72-tooth Torque Wrenches with Dual Range Scales, ±3% High Precision Torque Wrench For Bike
  • ±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
  • PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
  • DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range(ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
  • ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
  • EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
Bestseller No. 5
SUERCUP 3/8-Inch Drive Click Torque Wrench - 5-45 Ft-Lb/6.8-61Nm, ±3% High Accuracy Torque Wrench, Dual-Direction Adjustable 72 Tooth Click Torque Wrench for Bike, Motorcycle and Car Repair
  • 【High Precision&Quick Reading】: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is ± 3%, making it an essential helper for you.
  • 【Safe and Reliable Operation】: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque.
  • 【High Quality and Durable Material】: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel. High quality materials resist corrosion and are durable.
  • 【Quick Torque Setting】: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using.
  • 【Easy to Store and Widely Use】: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and is the best helper for you🎁. 🔔 And we provide 12 months warranty. If you have any questions, please feel free to contact us.
Bestseller No. 6
Precisebuilt 3/8" Drive 10-80 ft-lb (20.4-115 Nm) Dual-Direction Click Professional Torque Wrench
  • Precise, Dual-Direction Operation - 3/8 inch drive 10-80 foot pounds.Tested for +/-2% in-factory calibration and accurate up to +/-4% clockwise and +/-6% counterclockwise. Meets ASME B107.300 standards and comes with a calibration certificate.
  • Easier & Quicker Torque Adjustment - The unique internal design makes our torque wrench light and easier to use. The patented locking collar prevents accidental torque changes as you work.
  • Get the Right Torque Specs Every Time - The heavy-duty cam and pawl mechanism makes this great for precision work. A clearly engraved dual-range scale on the shaft and a click system prevents over-tightening.
  • Made For Toughness & Safety - The shaft is made from nickel chrome-plated alloy steel and fitted with a high-grade steel spring. The comfortable ergonomic handle allows for excellent grip and control.
  • For Professionals & DIYers - Suitable for machine installation, as well as car, truck, or bike maintenance. This certified torque wrench comes with a durable blow-molded case for storage and transport.
Bestseller No. 7
Tapha Tools 3/8 inch Digital Torque Wrench 3.1-62.7 ft-lbs (4.2-85 N-m) Torque Range, Accurate to ±2% Dual Direction, LED and Buzzer Notification, Preset Memory, ISO 6789, Calibrated (WP3N-T085BN)
  • Precision Torque Measurement from 3.1 to 62.7 ft. pounds (4.2 - 85 N-m / 37 - 752 in-lb / 43 - 867 kg-cm) with ±2% accuracy and 0.1 ft-lb (0.1 N-m / 1 in-lb / 1 kg-cm) resolution. Buzzer and LED Notification when target torque is reached.
  • Large 1.5-inch LCD display provides Real-Time torque measurements in kg-cm, N-m, in-lb. ft-lb. Switch between Peak-Hold and Tracking modes. Store up to 9 Pre-set Torque Targets in the Wrench.
  • Ergonomically designed, Multi-Purpose Digital Torque Target Toque perfect for control and apply measured torque in industrial, HVAC, automotive and aerospace applications.
  • Meets or exceeds ASME B107. 14-2004, ISO 6789 standards - Individually Calibrated Certificate of Calibration. Uses 2x AAA Batteries (INCLUDED)
  • Constructed from high quality stainless steel and industrial plastic. This electric torque wrench comes with a protective case that shield against wear & tear to deliver long lasting performance.
Bestseller No. 8
etoolab 1/2 Drive Click Torque Wrench Dual-Range【10-170.0ft.lb/10-227Nm】±3% Precision Torque Wrench 1/2 Drive, 72 Tooth Dual-Direction Adjustable Torque Wrench for Bicycle, Moto and Car Maintenance
  • 🔧【𝐌𝐢𝐥𝐢𝐭𝐚𝐫𝐲-𝐠𝐫𝐚𝐝𝐞 𝐒𝐭𝐞𝐞𝐥】ETOOLAB torque wrench utilizes military-grade steel as its base material, coupled with professional surface rust protection methods tailored to usage habits. While ensuring user comfort, it enhances product strength, wear resistance, and rust resistance. offers a more comfortable experience and a longer lifespan!
  • 👍【𝐄𝐚𝐬𝐲-𝐭𝐨-𝐑𝐞𝐚𝐝】The scale of this 1/2 drive torque wrench is laser-engraved, using a black background with white markings. dinamometrica de 1/2 ensures clear and easy readability of the scale, even in sunlight. With a dual-scale design, users can conveniently read torque values in two different units according to their preferences, without the need for conversion!
  • ⚙️【±𝟑% 𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 & 𝐒𝐢𝐦𝐩𝐥𝐞 𝐋𝐨𝐜𝐤𝐢𝐧𝐠 𝐑𝐢𝐧𝐠】Our torque wrench 1/2 drive meets the high precision standard of ±3% and comes with a traceable serial certificate. You can use it with confidence! Moreover, its graduation ring is tightly locked, with smaller incremental values, ensuring precise and consistent torque output even after multiple uses. This reduces the hassle of frequent adjustments. It is undoubtedly an excellent tool for your work!
  • 🔊【𝐋𝐨𝐮𝐝 𝐂𝐥𝐢𝐜𝐤 𝐒𝐨𝐮𝐧𝐝】This torque wrenches has been upgraded to have a louder "Click" sound. We conducted over 25,000 tests to ensure that each product produces a click sound volume of no less than 45dB when the torque value exceeds 34 lbf·ft. When you hear the distinct click sound, it indicates that the preset torque has been reached, signaling you to stop applying force. You no longer need to worry about damaging your mechanical components.
  • 💯【𝐔𝐬𝐞𝐫-𝐅𝐫𝐢𝐞𝐧𝐝𝐥𝐲】Our torque wrench set features a 72-tooth dual-directional ratchet head, allowing for easy operation in both clockwise and counterclockwise directions. It is designed with an adjustable locking ring, making it effortless to adjust the preset torque value. Additionally, it includes a quick-release head design, allowing it to replace the wrench head accessories more easily!
SaleBestseller No. 9
ACDelco ARM601-3 3/8” (3.7 to 37 ft-lbs.) Digital Torque Wrench with Buzzer and LED Flash Notification – ISO 6789 Standards with Certificate of Calibration
  • [Advanced Technology]: 2 to 37 foot pounds torque range with LED flashing/ buzzer alarm when torque is reached. Easy to read LCD display with measurements (kg-cm, N-m, in-lb. ft-lb)
  • [Multiple Setting Functions]: Torque, Measurement, and, Peak & Trace, Mode Settings. (Torque setting range: 10% of max torque value. Measuring range: 2 to 37 ft-lbs.)
  • [Quality Assurance]: Meets or exceeds ASME B107.14-2004, ISO 6789 standards, individually serialized with matching certificate of calibration traceable to N.I.S.T.
Bestseller No. 10
TEKTON 3/8 Inch Drive Micrometer Torque Wrench (10-80 ft.-lb.) | 24330
  • Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
  • Wrench emits a click that can be heard and felt when the preset value is reached
  • Permanently marked, high-contrast dual-range scale is easy to read, even in low light
  • Reversible ratchet head drives in both directions and measures torque in clockwise direction
  • Durable all-steel construction has no plastic parts to break or wear out

Last update on 2024-03-12 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...