Seat Back may not Stay Upright/FMVSS 207, 210 – 2016-2019 Elkhart ECE3 & ECE4 Buses

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March 1, 2019

Seat Back may not Stay Upright/FMVSS 207, 210

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

 

NHTSA Campaign Number: 19V150

Manufacturer Forest River, Inc.

Components SEATS

Potential Number of Units Affected 36

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2016-2019 Elkhart ECE3 and ECE4 buses, equipped with Freedman GO-ES Foldaway Seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seating Systems,” and 210, “Seat Belt Assembly Anchorages.”

 

Remedy

Forest River has notified owners, and Freedman will repair the foldaway seat, free of charge. The recall begin March 8, 2019. Owners may contact Forest River Customer Service at 1-(574) 327-2700 or Freedman customer service at 1-800-443-4540. Forest River’s number for this recall is 42-0975.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov


SAFETY RECALL NOTICE
NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
CAMPAIGN NO: 18E-076

 

November 1, 2018

This notice is sent to you in accordance with the requirements of 49 CFR 577.13.

Freedman Seating Company (FSC) has determined that our GO-ES Foldaway Seat may have a defect which may increase the risk in occupant injury in the event of a vehicle collision.  These seats may have been manufactured with a back frame weldment that is too narrow resulting in deformation of the seat back cushion dump mechanism which may cause it to malfunction.  If this mechanism does malfunction the seat back cushion may not support the appropriate loading in the event of a front or rear vehicle collision.

During the operation of the seat and, specifically, in rotating the seat back cushion from the stowed to the upright, design use position there needs to be an audible click of the mechanism locking into position.  In addition, the mechanism handle will rotate downwards.  There may be some seats where the mechanism does not fully engage during this operation of the seat back cushion.

Upon receipt of this Recall Notice, FSC is requesting you provide notification of this Safety Recall of the subject seat to your Dealer and Customer/Owner.

To correct this condition, FSC will facilitate the inspection and any necessary repairs.  An Inspection & Service Procedure is attached that provides instruction on how to inspect the seat and repair it if necessary.  These documents can also be found here:   https://www.freedmanseating.com/instructions/go-es-foldaway

After seat inspection and a determination the seat is defective the customer shall complete the Recall Order Repair Form which can be downloaded at

https://www.freedmanseating.com/instructions/go-es-foldaway and email FSC Customer

 

Service (partsdept@freedmanseating.com) to order a Recall Parts Kit.  To ensure the email is not mistakenly identified as spam the email subject line must include:  GO-ES Foldaway Seat Recall.  No repair parts will be sent unless the form is completely filled out.  The expected time to complete the seat repair is 30 minutes per seat.  FSC will reimburse the cost of repairs related to this recall including parts and labor.  The reimbursement will be $50.00/seat.

 

Upon completion of the recall repair work the Customer must file a claim with FSC Customer Service for reimbursement referencing FSC Recall #18E-076 on the claim.

 

FSC Recall Contact:
Terry Gogins or Anthony Lee or Anna Kurzawa
Customer Service Representative
Freedman Seating Company
4545 W Augusta Blvd
Chicago,  IL 60465
800-443-4540
Terry.gogins@freedmanseating.com
Anthony.lee@freedmanseating.com
Anna.kurzawa@freedmanseating.com


8 Affected Products

Vehicles

MAKE MODEL YEAR
ELKHART ECE3 2016-2019
ELKHART ECE4 2016-2019

 


6 Associated Documents

Recall Acknowledgement

RCAK-19V150-2331.pdf 245.698KB

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Non-Compliance Notice 573 Report

RCLRPT-19V150-7441.PDF 214.445KB

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Remedy Instructions and TSB

RCRIT-19V150-2780.pdf 3116.809KB

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Recall Quarterly Report #1, 2019-1

RCLQRT-19V150-9669.PDF 211.138KB

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Recall Quarterly Report #2, 2019-2

RCLQRT-19V150-0339.PDF 211.238KB

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Recall Quarterly Report #3, 2019-3

RCLQRT-19V150-6720.PDF 211.319KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V150&docType=RCL

 


 

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