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March 5, 2019 NHTSA CAMPAIGN NUMBER: 19V166000
If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
NHTSA Campaign Number: 19V166
Manufacturer Jayco, Inc.
Components EQUIPMENT
Potential Number of Units Affected 13
Summary
Jayco, Inc. (Jayco) is recalling certain 2019 North Point Fifth Wheel recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
Remedy
Jayco has notified owners, and dealers will replace the hollow rivets with structural rivets, free of charge. The recall began March 15, 2019. Owners may contact Jayco’s customer service at 1-800-517-9137. Jayco’s number for this recall is 9901431.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Cargo Tray Stop Bracket Hardware
Bulletin Type: | Recall | Publication Date: | March 2019 |
Bulletin #(s): | US 19V-166 | Make(s): | Jayco |
Job Code(s): | 9901431 | Model(s): | Northpoint 387RDFS“LZ” |
Flat Rate(s): | .25 hour | Model Year(s): | 2019 |
REQUIRES PARTS KIT
Incident: | Replace rivets in each stop bracket (2) of cargo tray |
Affected Units: | 2019 Northpoint
K1LZ0050-0062 |
Parts Kit: | Parts Kit #:19V-166 |
Contents: Hardware for either repair method
4 stainless .188×0.236-335 grip structural rivet for repair method 2A 4 #10-24 x7/16” bolts for repair method 2B 4 10-24 Zinc plated Nylon insert lock nuts for repair method 2B |
|
Misc. Tools & Supplies: | Drill with 3/16″ drill bit
Rivet gun 1/8″ Allen wrench 3/8″ ratcheting type wrench |
Prior to either repair method:
Extend the tray and drill out the 4 rivets securing the yellow stop brackets. (2 on each side of tray)
Replace one side at a time to prevent the tray from fully extending and disconnecting from the frame.
STRUCTURAL RIVET INSTALLATION Repair Method 2A
Structural Rivet Installation
Reinstall the stop bracket with the new structural rivets in parts kit.
Hold the stop bracket firmly to allow the rivet to pull tight and secure the stop.
Repeat on the opposite side of tray.
Inspect each stop to make sure it is secure.
NUT AND BOLT INSTALLATION –Repair 2B
Nut and Bolt Installation
Install the #10-24 Button head Allen bolt and nut using the 1/8″ Allen wrench and the 3/8″ wrench as shown. TORQUE ON THE NUT SIDE TO 22 IN/LBS
Repeat on the opposite side of tray.
Inspect each stop to make sure it is secure.
Safety Recall: 19V-166
March 2019
IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «vin»
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect which relates to motor vehicle safety exits in certain Model Year 2019 North Point 387RDFS “LZ” fifth wheels.
Reason for this recall | The rivets securing the stop bracket to the cargo tray may break, causing the stop bracket to separate from the tray frame. Without the stop bracket in place, the tray could be pulled out to the point of separation from the frame and the tray could fall out increasing risk of injury. |
Recall Remedy | An authorized Jayco Dealer will replace the rivets (4) in the stop bracket free of charge. The Recall Remedy will take approximately 30 minutes. |
What we need you to do | Please contact a Jayco Authorized Dealer as soon as possible to schedule an appointment to have this remedy completed. |
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267. If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Jayco Towables
Safety Recall: Jayco 19V-166
March 2019
IMPORTANT SAFETY RECALL
Dear Valued Dealer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect which relates to motor vehicle safety exits in certain Model Year 2019 North Point 387RDFS “LZ” fifth wheels.
Reason for this recall | The rivets securing the stop bracket to the cargo tray may break, causing the stop bracket to separate from the tray frame. Without the stop bracket in place, the tray could be pulled out to the point of separation from the frame and the tray could fall out increasing risk of injury. |
Recall Remedy | Replace the rivets (4) in the stop bracket of the cargo tray. |
All pertinent information regarding this recall is available under the Service and Parts Tab of our Website. If you need further assistance, please Contact Customer Service at 800-283-8267. | |
What we need you to do | Our records show the following unit is affected by this recall and is currently part of the inventory at your Dealership. The Recall Remedy must be completed on this unit prior to customer delivery. |
VIN
Federal law requires that all units in your inventory be repaired prior to delivery to a customer. If you have sold a unit recently that you have received a stock recall notice on, please contact the owner immediately to advise of the recall. In addition, please register the unit by submitting the Warranty Registration.
We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.
Sincerely,
Jayco Towables
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
JAYCO | NORTHPOINT | 2019 |
10 Associated Documents
Miscellaneous Document – 19V-166 Order Form Cargo Tray
RMISC-19V166-5959.pdf 135.907KB
Remedy Instructions and TSB
RCRIT-19V166-5239.pdf 537.87KB
ISSUED Owner Notification Letter(Part 577) – 19V-166 Rtl Ltr Cargo Tray
RCONL-19V166-7058.pdf 160.56KB
Manufacturer Notices(to Dealers,etc) – 19V-166 Dlr Ltr Cargo Tray
RCMN-19V166-9999.pdf 186.873KB
Defect Notice 573 Report
RCLRPT-19V166-2585.PDF 212.832KB
Recall Acknowledgement
RCAK-19V166-6607.pdf 282.519KB
Recall Quarterly Report #1, 2019-1
RCLQRT-19V166-2696.PDF 211.114KB
Recall Quarterly Report #2, 2019-2
RCLQRT-19V166-5869.PDF 211.209KB
Recall Quarterly Report #3, 2019-3
RCLQRT-19V166-3022.PDF 211.291KB
Recall Quarterly Report #4, 2019-4
RCLQRT-19V166-8411.PDF 211.395KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V166&docType=RCL
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