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January 17, 2019 NHTSA CAMPAIGN NUMBER: 19V041000
Tires with an insufficient Load Range may fail, increasing the risk of crash.
NHTSA Campaign Number: 19V041
Manufacturer Heartland Recreational Vehicles, LLC
Components TIRES
Potential Number of Units Affected 14
Summary
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The trailers were equipped with Load Range D tires instead of Load Range E tires.
Remedy
Heartland has notified owners, and dealers will replace the tires with ones of the correct load range, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland’s number for this recall is 99.01.46.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RECREATIONAL VEHICLE
SAFETY RECALL NOTICE
Safety Recall: 19V-041
February 14, 2019
IMPORTANT SAFETY RECALL
OWNER
ADDRESS
CITY, STATE ZIP CODE
This notice applies to your vehicle: VIN # Dear owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Heartland RV (Heartland) has decided that a defect which relates to motor vehicle safety exists in certain Heartland travel trailers manufactured from October 8, 2018 to November 30, 2018. We apologize for any inconvenience this action may cause you, however your safety and continued satisfaction are of the utmost importance to us.
Reason for this recall | It has been decided the vehicles in this recall population may have been manufactured with ST225/75R15 Load Range D Tires rated for 2540 lbs. instead of ST225/75R15 Load Range E Tires rated for 2860 lbs. These incorrect load range tires were inadvertently installed when the specification was incorrectly changed. This could result in overloading of the trailer tires which could result in poor handling, Premature Tire Failure and increased risk of an accident. |
What we will do | Heartland will have an authorized dealer or repair center inspect your tires to verify they match your Federal tire and VIN plaque. If your vehicles has the wrong tires installed replacement tires with the correct load range will be install. This defect will be corrected at no expense to you, the owner. The recall remedy should take about 80 minutes to complete. |
What we need you to do | At your earliest convenience, Please contact your local dealer to set up an appointment to have this inspected and if needed corrected immediately, this service will be performed free of charge. You will need the following information for the phone call:
|
If you have questions concerning this recall or if you need any assistance please contact the Warranty/Service Department by email at ‘warranty@heartlandrvs.com’, or by phone at 877-262-8032. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from Heartland by contacting the Heartland Warranty/Service Department.
If after contacting Heartland Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Thank you for your attention and cooperation in this matter.
Sincerely,
Heartland RV Service Department
cc: National Highway Traffic Safety Administration (NHTSA)
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
HEARTLAND | PROWLER | 2019 |
HEARTLAND | TRAIL RUNNER | 2019 |
7 Associated Documents
Recall Quarterly Report #1, 2019-1
RCLQRT-19V041-4198.PDF 211.138KB
Manufacturer Notices(to Dealers,etc)
RCMN-19V041-7548.pdf 112.255KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V041-0449.pdf 126.191KB
Defect Notice 573 Report
RCLRPT-19V041-3777.PDF 214.147KB
Recall Acknowledgement
RCAK-19V041-2281.pdf 245.587KB
Recall Quarterly Report #2, 2019-2
RCLQRT-19V041-3657.PDF 211.24KB
Recall Quarterly Report #3, 2019-3
RCLQRT-19V041-5637.PDF 211.318KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V041&docType=RCL
- 【150 LBS HEAVY DUTY】This spare tire bracket is reinforced with an upgraded triangular structure welded together, with a sturdy rectangular behind plate that holds the steel beam firmly in place and holds up to 150 Lbs.
- 【WIDE APPLICABILITY】Our spare tire carrier compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern. Because of its universal compatibility, it is also suitable for boat trailers.
- 【Robust Construction】Once the screws are tightened, your spare tire mount will no longer have the risk of losing a tire. The industrial solid iron and sandblasting process gives it a durable, smooth and attractive surface so you don't have to have bumpy roads.
- 【EASY TO INSTALL】Features a sloping and raised design concept to reduce wind resistance and low clearance to the ground, firmly lock the tire. Different length bolts, no drilling required, just need a wrench, make installation and removal a breeze and you can choose the height of the steel beam yourself.
- 【WORRY-FREE VOUCHSAFING】GADFISH Spare tire carriers comes with 18 months of support and are rigorously tested before shipment. Please feel free to contact us if you have any questions regarding Carrier installation. We will definitely give you a satisfying solution.
- Holds 4-lug (4 on 4" bolt pattern) and 5-lug (5 on 4-1/2" bolt pattern) trailer wheels and not compatible with 5 on 4-3/4" or 5 on 5" bolt pattern
- Mounts on trailer tongues up to 3 inch wide and 5 inch high
- Angled and raised mount design makes this ideal for boat trailers as well
- Durable powder coat finish to resist rust and corrosion
- Zinc plated mounting hardware
- 【Function】The wall mount spare tire carrier is used to mount to the wall of the trailer to hold the spare tire,easy to install and fits most spare trailer tires
- 【Tough Construction】Made of heavy-duty steel, stronger and will not wobble;with a galvanized surface,which is heat and corrosion resistant,and hold max load up to 120 lbs
- 【New Design】The trailer tire carrier bracket equipped with two lengths of bolts to fit different size tires.The fixed plate is widened to 2.4 inches,making the bracket more secure and not easy to loose.The wing nut can better lock the tire, prevent it from falling off, and be easy to remove
- 【Easy to Install】The spare tire carrier is easy to install and remove, no need to buy other accessories, you can install according to our picture.When not in use, you can easily remove the bolt,save your space and keep tidy.
- 【Package Include】Carrier Bracket*1, 6inch long bolt*1, 4.5inch short bolt*1, screws*4, washers*2, hexagon nut*1, wing nut*1,locking nut*1
- [Specification] U-bolt tire carrier bracket fits trailer frames up to 2" or 3" wide (up to 4" high) and up to 15" tires. For 4 or 5 lug wheels (bolt style: 4 to 4 or 5 to 4 -1/2).
- [High Quality Material] U-bolt trailer spare tire mount is made of 8.8 grade thick steel, which can bear heavy objects and resist deformation. The galvanized coating on the surface is durable and rust-proof, and it is not afraid of bad weather.
- [Easy to Install] This spare tire holder can be easily installed to secure the tire. Just put the bolts into the throat of the trailer and tighten. The spare tire is mounted on the side of the trailer protector.
- [Function] U-bolt spare tire bracket for trailer is a simple solution for hauling spare trailer tires.
- [Package includes] 1 x U-bolt and 2 x lug nuts.
- Heavy-duty, welded, reinforced zinc-plated steel construction
- Fits 4 hole rims with 4" bolt circle patterns and 5 hole rims with 4.5" bolt circles
- Designed for front or mid-trailer mounting
- Easy-to-install bolt-on design - No cutting or drilling
- All mounting hardware included - Two-year replacement warranty
- AUTODUNK Trailer Spare Tire Carrier is fit for trailer tongues to 2.95″wide and 3.94″ high, To hold 4-lug and 5-lug wheels with 3.94″, 4″, 4.25″ and 4.72″ bolt patterns
- Designed to hold max load up to 120 lbs, and galvanized material is rust and corrosion
- The bolt-on installation and removal is easy. No drilling is required for installation. We come with detailed installation instructions
- The close-to-trailer design helps reduce wind resistance. Features raised design that moves the wheel up for increased ground clearance
- Package includes zinc plated mounting hardware, you don’t have to buy bolts and nuts separate. AUTODUNK worry-free 18-month warranty and friendly customer service
- Versatile and Application-Friendly: This trailer spare tire carrier is designed to fit a wide range of wheel sizes, making it suitable for various applications. It is compatible with 4x4", 5x4.25", 5x4.5", 5x4.75", 5x5", 5x5.5", 6x5.5", 6x6", and 8x6.5" diameter hole types.
- Quick and Effortless Installation: Installing this spare tire mount is a breeze. You'll only need one wrench, and there's no drilling required. The spare trailer tire mount adopts a bolt inclined fixed protrusion design, which firmly locks your tire, reduces wind resistance and keeps away from the ground clearance.
- Double-sided Stiffeners: The trailer tire mount is made of high-quality wrought iron, and the solid structural design can withstand up to 160 pounds. With a durable black powder coating finish, this trailer spare tire mount is specifically designed to resist rust and corrosion, and is the best choice for outdoor use.
- Completed Accessories: Say goodbye to the hassle of searching for separate mounting hardware. This spare tire carrier comes with galvanized mounting hardware included in the package. Knowing that all the necessary components are provided for a seamless installation experience, you can have peace of mind.
- Perfect Compatibility: Designed specifically for trailer tongues, including marine trailers, this trailer tire mount is engineered to fit perfectly. You can be confident that it will securely accommodate your spare tire, ensuring a snug fit for your trailer.
- Universal fit for most spare trailer tires
- Holds tire tight and flush against the inside wall of an enclosed trailer
- Aluminum-constructed bracket with zinc-plated steel bolts
- Contains two bolt lengths, 4" and 6", featuring an American 1/2" x 13 full thread
- Two-year warranty
- TRAILER SPARE TIRE MOUNT - Trailer Accessories Compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern.
- TRAILER COMPATIBILITY - This spare tire carrier is designed to fit trailer tongues, including boat trailers’, to 1.5 to 3.5"wide and 2 to 4" high.
- HEAVY DUTY CONSTRUCTION - This trailer spare tire mount with thick galvanized steel. The extra heavy duty welded steel construction for worry free trailering.Also very sturdy not likely to fall apart
- OPTIMIZED DESIGN : 1 - This spare tire carrier with Double-nut prevent one of them from loosing,no fear of losing the tire on the road. 2 - First Spring-sheet lock the Carriage screw and bracket ,and then install the tires. You can easily install the cone nuts fixing the tire.
- HARDWARE ATTACHMENT - For this spare tire bracket of trailer, you can choose different lengths of screws according to the size of the steel beam of your frame.
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