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NHTSA Campaign Number: 17V844
Manufacturer Thor Motor Coach
Components EQUIPMENT
Potential Number of Units Affected 25
Missing Heat Shield Between LP Tank and Exhaust
The missing heat shield can increase the risk of a fire.
Summary
Thor Motor Coach (TMC) is recalling certain 2018 Freedom Traveler motorhomes, model A27. These vehicles may be missing a heat shield between the liquid propane (LP) tank and the generator exhaust pipe.
Remedy
TMC has notified owners, and dealers will install the missing heat shield, free of charge. The recall began on January 12, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC’s number for this recall is RC000150.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
Dear Dealer:
This Safety Recall Notice is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act and The Canadian Motor Vehicle Safety Act and is important for your safety.
Thor Motor Coach (TMC) decided that a safety defect which relates to motor vehicle safety exists in certain models of the below listed motor homes.
It has been discovered that on certain A27 Freedom Traveler motorhomes, a heat shield was not installed in between the LP tank and generator exhaust. This has a potential risk for a fire and/or property damage, which could result in serious injury or death.
The required action is to install the necessary heat shield.
Dealers that have stock units impacted by this recall can access the full list of affected VINs sold to their dealership by accessing the “Service Campaign” portion of the TMC Advantage Web Portal. If any unit on this list has been retail sold you are asked to notify the retail owner as soon as possible of this recall because their vehicle was not registered at the time the retail notice was mailed. Please immediately register any retail sold units on this list. As a reminder, you are required by law to complete this recall on any stock units in inventory prior to retail sale. Any vehicle lessor receiving this notice must forward a copy to the lessee within 10 days.
Please find attached a copy of the notification letter. If you have questions concerning this recall, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, or by phone at 877-500-1020.
We apologize for this inconvenience; however, we have taken this action in the interest of customer safety and continued satisfaction with our products.
Sincerely,
Celina Tyler
Consumer Affairs Manager
Re: NHTSA Recall No. 17V-844
https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V844-3247.pdf
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Last update on 2024-03-26 / Affiliate links / Images from Amazon Product Advertising API
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