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April 18, 2023 NHTSA CAMPAIGN NUMBER: 23V277000
Incorrect Emergency Exit Window/FMVSS 217
In an emergency, the incorrect placement of the window exit release and label instructions or the insufficient window opening may prevent or delay the use of the emergency exit, increasing the risk of injury.
NHTSA Campaign Number: 23V277
Manufacturer Nova Bus (US) Inc.
Components STRUCTURE
Potential Number of Units Affected 40
Summary
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2012-2019 LFS transit buses. The emergency exit window release and label may have been installed in the incorrect location. In addition, the emergency exit window opening may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, “Bus Emergency Exits and Window Retention and Release.”
Remedy
Nova Bus will either remove the emergency exit window feature, and/or relocate the release mechanism, label, and chime cord stop-request system, as necessary, free of charge. Owner notification letters are expected to be mailed June 9, 2023. Owners may contact Nova customer service at 1-800-350-6682.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
2020-03-10: Nova Bus receives a consumer complaint from a Canadian customer.
2020-03-31: A Field Report is created.
2023-02-16: Nova Bus Product Safety Working Group is informed, analysis opened.
2022-03-16: Nova Bus Product Safety Working Group decides to raise this potential regulatory non-compliance to the Nova Bus Product Safety Committee.
2023-03-28: Potential regulatory non-compliance presented to Nova Bus Product Safety Committee. No determination is made and more information is requested.
2023-04-12: Nova Bus Product Safety Committee determines a regulatory non-compliance exists.
2023-04-18: Nova Bus submits a vehicle recall report to NHTSA. Nova Bus has not received any warranty claim, property damage claim, and neither notice or claim of injury or death associated with this defect.
8 Affected Products
Vehicle
MAKE | MODEL | YEAR |
NOVA BUS | LFS | 2012-2019 |
2 Associated Documents
Recall Acknowledgement
RCAK-23V277-1604.pdf 689.392KB
Noncompliance Notice 573 Report
RCLRPT-23V277-4406.PDF 214.134KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V277&docType=RCL
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-277 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nova Bus (US) Inc. Submission Date : APR 18, 2023 NHTSA Recall No. : 23V-277 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Nova Bus (US) Inc. Address : 260 Banker Road PLATTSBURGH NY 12901 Company phone : 450-472-6410 Population : Number of potentially involved : 40 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2012-2019 Nova Bus LFS Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Certain vehicles equipped with configuration combinations of certain perimeter seating seats, certain emergency windows and certain chime cord installations. Production Dates : SEP 14, 2012 – JUL 16, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Certain vehicles equipped with a configuration combinations of certain perimeter seating seats and certain emergency windows may have an incorrect emergency exit release mechanism and label location and be non-complaint to FMVSS 217 S5.3.1. Certain vehicles equipped with a configuration combination of certain perimeter seating seats, certain emergency of emergency windows and certain chime cord installations may have an incorrect emergency exit egress opening and be non-complaint to FMVSS 217 S5.4.1. FMVSS 1 : 217 – Bus emergency exits and window retention and release FMVSS 2 : NR Description of the Safety Risk : Under certain conditions, non-compliant emergency exits may increase the risk of injury if they are not readily accessible Nova Bus has not received any warranty claim, property damage claim, and neither notice or claim of injury or death associated with this defect. Therefore, we consider this as a proactive measure to protect the public from Part 573 Safety Recall Report 23V-277 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 the potential safety risk associated with this defect. Description of the Cause : Various customer requests satisfied leading to certain configuration combination errors with certain perimeter seating seats, certain emergency windows and certain chime cord installations Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : Window Component Description : Emergency exit window Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 2020-03-10: Nova Bus receives a consumer complaint from a Canadian customer. 2020-03-31: A Field Report is created. 2023-02-16: Nova Bus Product Safety Working Group is informed, analysis opened. 2022-03-16: Nova Bus Product Safety Working Group decides to raise this potential regulatory non-compliance to the Nova Bus Product Safety Committee. 2023-03-28: Potential regulatory non-compliance presented to Nova Bus Product Safety Committee. No determination is made and more information is requested. 2023-04-12: Nova Bus Product Safety Committee determines a regulatory non-compliance exists. 2023-04-18: Nova Bus submits a vehicle recall report to NHTSA. Nova Bus has not received any warranty claim, property damage claim, and neither notice or claim of injury or death associated with this defect. Part 573 Safety Recall Report 23V-277 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Nova Bus will release services documents to remove the emergency exit window feature in case of emergency exits number in excess of the FMVSS 217 requirements and/or relocate the release mechanism and label and/ or relocate the chime cord installation. All costs associated with this corrective measure will be covered by Nova Bus. Pre-notification remedies will be addressed using the Nova Bus general reimbursement plan on file with NHTSA. How Remedy Component Differs from Recalled Component : The vehicle will be compliant to FMVSS 217 after the remedy is performed. Identify How/When Recall Condition was Corrected in Production : The BOM logic selection has been updated with additional constraints to prevent the configuration combination of certain perimeter seating seats, certain emergency windows and certain chime cords installations. Recall Schedule : Description of Recall Schedule : Note Nova Bus does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 09, 2023 – JUN 09, 2023 Planned Owner Notification Date : JUN 09, 2023 – JUN 09, 2023 * NR – Not Reported
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