Recall 597R – Entry Door Latch Failure – 2023 Newmar Bay Star, Bay Star Sport, & Canyon Star Motorhomes

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March 2, 2023 NHTSA CAMPAIGN NUMBER: 23V138000

Entry Door Latch Failure

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

 

NHTSA Campaign Number: 23V138

Manufacturer Newmar Corporation

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 147

 

Summary

Newmar Corporation (Newmar) is recalling certain 2023 Bay Star, Bay Star Sport, and Canyon Star motorhomes. The entry door latch may fail and not allow entry or exit.

 

Remedy

Dealers will inspect and replace the door latch, as necessary, free of charge. Owner notification letters were be mailed April 28, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar’s number for this recall is 597R.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


RSB 597
April 28, 2023

NHTSA #23V 138
TC #2023-110

AFFECTED MODELS
2023 :: Bay Star Sport, Bay Star, Canyon Star

DESCRIPTION
Lippert notified Newmar of a safety defect (23E-008) on latches used on certain Lippert doors that Newmar installed. In return, Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes built with Lippert entrance doors with a Global Link door latch.

ISSUE
On certain Newmar coaches, the Lippert Components entry door with a Global Link latch system may fail and not allow entry or exit from the motorhome.

UNITS AFFECTED
Please refer to the attached population list for affected coaches and VINs.

CUSTOMER ACTION
Contact the Newmar brand specialist at 1-800-731-8300. An associate will assist you in making an appointment to have this repair completed.

DEALER ACTION
Take a photo of the door tag and inspect the latch using the attached 23E-008 instructions provided by Lippert. If the latch needs to be replaced, contact your Newmar Service Account Manager to obtain authorization for .7 hr. and order part(s).

 

GLOBAL ENTRY DOOR LATCH INSPECTION/REPLACEMENT INSTRUCTIONS *MOTORIZED UNITS ONLY

 

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Chronology :

Newmar Corporation is reporting this recall following formal notification, by a representative of Lippert Components, Inc. of a potential defect on 2/23/23.

Newmar ran a population list based on when doors were received at Newmar from Lippert and what doors we still had in stock not yet installed into units to determine what motorhomes should be included in the recall.

This population list was completed on 2/27/23.

Newmar recall notification filed with NHSTA 3/2/23

 


23E008 Entry Door Latch Failure – Lippert Global Latches LK702

 

23E008 Entry Door Latch Failure – Lippert Global Latches LK702

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
NEWMAR BAY STAR 2023
NEWMAR BAY STAR SPORT 2023
NEWMAR CANYON STAR 2023

 


13 Associated Documents

Defect Notice 573 Report

RCLRPT-23V138-4003.PDF 214.464KB

 


Recall Acknowledgement

RCAK-23V138-3013.pdf 645.61KB

 


Defect Information Report

RMISC-23V138-2586.pdf 195.54KB

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573 Report Cover Letter

RMISC-23V138-5785.pdf 175.865KB

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Recall 573 Report – March 8, 2023

RCLRPT-23V138-5634.PDF 214.594KB

 


Recall 573 Report – March 27, 2023

RCLRPT-23V138-2278.PDF 215.814KB

 


3/27/2023 Defect and Noncompliance Information Report

RMISC-23V138-4013.pdf 216.669KB

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US Dealer VENDOR Letter

RMISC-23V138-8444.pdf 241.25KB

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Owner Notification Letter(Part 577)

RCONL-23V138-7340.pdf 220.812KB

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Remedy Instructions and TSB

RCRIT-23V138-4889.pdf 2340.689KB

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Recall Quarterly Report #1, 2023-2

RCLQRT-23V138-8022.PDF 211.112KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V138-1231.PDF 211.354KB

 


Recall Quarterly Report #3, 2023-4

RCLQRT-23V138-2320.PDF 211.438KB

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V138&docType=RCL

 


 

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