74B326 Aerial Ladder Basket Handrail May Detach – 2018-2023 Pierce Velocity, Impel, Enforcer, & Arrow XT Aerial Trucks

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February 17, 2023 NHTSA CAMPAIGN NUMBER: 23V096000

Aerial Ladder Basket Handrail May Detach

A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.

 

NHTSA Campaign Number: 23V096

Manufacturer Pierce Manufacturing

Components EQUIPMENT

Potential Number of Units Affected 64

 

Summary

Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.

 

Remedy

Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce’s number for this recall is 74B326.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Pierce has determined that a defect which relates to motor vehicle safety exists in certain Velocity, Impel, Enforcer and Arrow XT 110’ Aerial Trucks, manufactured between August 14, 2018 and January 25, 2023. When one of these trucks has its 110 Foot aerial ladder elevated to its maximum angle (77 degrees), there is a lack of clearance between the basket handrail hinge peg and the platform mounting bracket to which it is secured. This lack of clearance could allow the basket handrail hinge peg to contact the bracket, which over time and with repeated contact can increase the risk of a fracture of the handrail hinge peg and leading to the basket handrail to become unsecured. This may increase the risk of injury to persons on the platform or those on the ground in the vicinity of the platform.

 

Why is a recall being conducted?

At high elevations of the aerial platform, the basket handrail hinge peg may contact the platform mounting bracket. Should contact occur, pressure is applied to the hinge peg which over time can increase the risk of a fracture of the hinge peg. Should the handrail hinge peg fail, the handrail is no longer secured to the platform and could detach, creating an increased risk of injury to persons on the platform or in the vicinity of the platform.

 

What are we doing about the problem?

Pierce will replace the recalled basket handrail hinge peg with a new designed hinge peg that will provide for sufficient clearance. An authorized Pierce dealer will perform the repair.

The repair will be made at no cost to the customer.

This repair should take no longer than one hour to complete.

 

What should you do?

Customers can continue to keep their vehicles in-service until the repair is completed.

To coordinate your repair, contact your Pierce dealership service representative.

If you have any questions or require further assistance, contact Pierce at 1-888-Y-PIERCE (1-888-974-3723).

 


Chronology :

JAN 16, 2023 – Pierce was notified of a failure of the platform handrail hinge peg where the handrail detached and fell to the ground. No injuries were reported. This is the only known report related to this issue. Over the next two weeks Pierce quarantined trucks in its production facilities and quality / engineering / manufacturing resources are involved to begin the assessment of failure mode and root cause. Pierce’s investigation determined that when the aerial platform is elevated to its maximum angle, there is insufficient clearance between the basket handrail hinge peg and the platform mounting bracket.

FEB 10, 2023 – Pierce determines to file a 573 with NHTSA.

 


24 Affected Products

Vehicles

MAKE MODEL YEAR
PIERCE ARROW XT 2018-2023
PIERCE ENFORCER 2018-2023
PIERCE IMPEL 2018-2023
PIERCE VELOCITY 2018-2023

 


14 Associated Documents

Defect Notice 573 Report

RCLRPT-23V096-6786.PDF 214.203KB

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Recall Acknowledgement

RCAK-23V096-7828.pdf 645.765KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V096-2734.pdf 134.011KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V096-8484.pdf 159.356KB

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Part 577 Owner Notification Envelope

RONE-23V096-3351.pdf 209.582KB

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Manufacturer Notices(to Dealers,etc) – March, 2023

RCMN-23V096-8171.pdf 178.5KB

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Recall 573 Report – March 16, 2023

RCLRPT-23V096-5134.PDF 214.207KB

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Remedy Instructions and TSB

RCRIT-23V096-8731.pdf 201.549KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-23V096-4549.PDF 211.134KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-23V096-5690.PDF 211.237KB

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Recall 573 Report – 09/12/2023

RCLRPT-23V096-5478.PDF 214.329KB

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Recall Quarterly Report #3, 2023-3

RCLQRT-23V096-7374.PDF 211.444KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-23V096-8974.PDF 211.444KB

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Recall Quarterly Report #4, 2023-4

RCLQRT-23V096-0618.PDF 211.552KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V096&docType=RCL

 


 

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