221104REV Improperly Secured Entry Step Tread – 2022-2023 Fleetwood & Holiday Rambler Motorhomes

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November 9, 2022 NHTSA CAMPAIGN NUMBER: 22V832000

Improperly Secured Entry Step Tread

Loose step tread may shift or detach when stepped on, increasing the risk of injury.

 

NHTSA Campaign Number: 22V832

Manufacturer REV Recreation Group

Components EQUIPMENT, STRUCTURE

Potential Number of Units Affected 687

 

Summary

REV Recreation Group (REV) is recalling certain 2022-2023 Fleetwood Bounder, Fortis, Southwind, Holiday Rambler Invicta, and Holdiay Rambler Vacationer motorhomes. The step tread on the interior entryway steps may be improperly secured, causing the tread to become loose.

 

Remedy

Dealers will repair or replace the tread as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact REV customer service at 1-800-509-3417. REV’s number for this recall is 221104REV.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Recall Bulletin 221104REV

The purpose of this Recall Service Bulletin is to inform REV Recreation Group dealers of the need to inspect, and if necessary, secure the interior step tread to the plywood substrate on certain model year 2022-2023 Fleetwood brand Bounder, Fortis and Southwind, Holiday Rambler brand lnvicta and Vacationer, Class A Gas motorhomes. A list of affected motorhome serial numbers appears at the end of this Bulletin.

 

CONDITION:

On motorhomes affected by this recall campaign, the stationary manufactured step tread on interior entry steps, may have not been secured to the plywood substrate, causing potential for the tread to become loose, and may detach with step usage.

If a step tread detaches from its plywood substrate, the step tread may become unstable, shift, or detach posing a risk of personal injury.

 

CORRECTION PROCEDURE:

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Chronology :

May 28, 2021 – The 2022 model year began for gasoline chassis motor homes.

August 31, 2022 – A dealership, Giant RV reached out with some concern regarding a step tread being loose from the bolts on unit # 764RP4439064 manufactured on 08/18/22

September 1 – REV RV continued to follow up with the dealer to get further details of issue.

September 9 – REV RV Quality and Engineering personnel were contacted regarding the field report details.

September 12 – A stop ship quarantine was issued by REV RV Quality.

September 20 – REV RV started a warranty claim review. No previous issues were found. Quality department launched an initiative to inspect all units on-site to evaluate the scope of the issue.

October 3 – Investigation of field units continued.

October 14 – A remedy was applied consisting of fasteners and adhesive to units that were not compliant. They were then released from stop ship quarantine.

October 27 – Collective analysis was performed of data from the field, engineering and quality.

November 2 – REV RV reviewed the data results with the safety committee. Results determined that at the beginning with the 2022 model year, a change to the installation location of the entry step treads resulted in the new operator missing the adhesive process on select gasoline chassis models. Step treads may not have been glued or mechanically secured to the supporting plywood structure resulting in potential movement or looseness making a repair necessary.

November 4 – REV RV sent recommendation to REV Corporate for consideration and review.

 


10 Affected Products

Vehicles

MAKE MODEL YEAR
FLEETWOOD BOUNDER 2022-2023
FLEETWOOD FORTIS 2022-2023
FLEETWOOD SOUTHWIND 2022-2023
HOLIDAY RAMBLER INVICTA 2022-2023
HOLIDAY RAMBLER VACATIONER 2022-2023

 


9 Associated Documents

Defect Notice 573 Report

RCLRPT-22V832-7224.PDF 216.477KB

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Recall Acknowledgement

RCAK-22V832-3626.pdf 646.088KB

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Remedy Instructions and TSB

RCRIT-22V832-8113.pdf 2385.002KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V832-3210.pdf 223.238KB

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ISSUED Owner Notification Letter(Part 577) – Fleetwood

RCONL-22V832-5078.pdf 242.191KB

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ISSUED Owner Notification Letter(Part 577) – Holiday Rambler

RCONL-22V832-9483.pdf 166.654KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V832-4288.PDF 211.124KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V832-5608.PDF 211.224KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V832-8808.PDF 211.312KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V832&docType=RCL

 


 

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