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October 17, 2022 NHTSA CAMPAIGN NUMBER: 22V778000
Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
NHTSA Campaign Number: 22V778
Manufacturer Spartan Fire, LLC
Components STEERING
Potential Number of Units Affected 225
Summary
Spartan Fire, LLC (Spartan Fire) is recalling certain 2021-2023 Gladiator, MetroStar, FC-94, and KME Panther emergency vehicles. The tie rod clamps may have been improperly heat-treated, causing them to fail and allowing the tie rods to separate.
Remedy
Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed on December 2, 2022. Owners may contact Spartan Fire’s customer service at 1-517-543-6400. Spartan Fire’s number for this recall is 22007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Service Bulletin
RSB22-240-001
APPLIES TO:
This service bulletin applies to certain 2021 through 2023 model year, Gladiator, Metro Star, FC-94, and KME Panther model emergency response chassis cabs built between January and September 2022.
NHTSA/TC Id:
22V778 / TC2022-603
CONDITION:
Tie rod clamps can develop a crack due to improper heat-treating. If cracks propagate, the clamp load on the cross tube and the tie rod end could decrease. This could result in the cross tube unthreading from the tie rod end, changing the alignment and affecting steering.
CORRECTION:
Replace the tie rod clamps and associated hardware.
What is the defect?
Based upon information provided by Meritor’s supplier, due to a heat treat issue, Meritor has determined that a population of tie rod clamps used in the manufacture of the subject axle population may be susceptible to cracking. Over time, a crack may lead to a complete fracture of the clamp, thereby reducing clamp load to the tie rod end. If both clamps on the tie rod were to fail, the cross tube could start to unscrew, vehicle alignment issues would evolve, and there is a potential for the tie rod end to separate from the cross tube. Separation is more likely to occur when tie rod loads are highest, which is at slow vehicle speeds over rough terrain or turning maneuvers.
This defect could result in separation of the tie rod end from the cross tube and could result in partial loss of vehicle steering capability, increasing the risk of a crash. The initial effect would be a vehicle out of alignment. If both clamps on the tie rod cracked, the tube could rotate and result in a partial loss of steering capability.
Corrective Action:
Contact your local Dealer or repair facility for assistance with facilitating the repair. The repair facility will need to open a case and order the parts with Meritor’s OnTrac Technical Call Center. Once the repair facility receives the parts, the repair facility can schedule the replacement with the customer. The repair will take approximately 1.25 hours to complete. There is no cost to the vehicle owner for the recall remedy. Meritor is providing, free of charge, the necessary components to rectify the issue and will pay labor costs for replacing the included components that have not already been replaced during normal maintenance.
Chronology :
Refer to NHTSA Recall 22E-085 for the Meritor chronology.
On September 15, 2022 – Spartan Fire received communication from Meritor of a steering arm clamp issue. An investigation was started and a potential population identified.
October 3 – 14, 2022 – Spartan Fire received communication from Meritor about recall 22E-085. A final population is still being identified with Meritor. Stop ship issued within Spartan Fire. Escalated the issue to REV Group Management.
October 14, 2022 – REV’s senior leadership approved a voluntary recall for this issue.
October 19, 2022 – Meritor provided Spartan a final serial number list affected. Spartan determined final population.
22E085 – Tie Rod Clamp Failure – Meritor Front Non-Drive Steer Axles
22E085 – C22AJ – Tie Rod Clamp Failure – Meritor Front Non-Drive Steer Axles
12 Affected Products
Vehicles
MAKE | MODEL | YEAR |
KME | PANTHER | 2021-2023 |
SPARTAN FIRE | FC-94 | 2021-2023 |
SPARTAN FIRE | GLADIATOR | 2021-2023 |
SPARTAN FIRE | METROSTAR | 2021-2023 |
10 Associated Documents
Defect Notice 573 Report
RCLRPT-22V778-9761.PDF 214.163KB
Recall 573 Report-Amendment 1 – 10/21/2022
RCLRPT-22V778-7479.PDF 214.247KB
Recall Acknowledgement
RCAK-22V778-2871.pdf 687.586KB
Safety Bulletin
RCSB-22V778-2048.pdf 357.373KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V778-0780.pdf 671.596KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V778-8583.pdf 747.539KB
Miscellaneous Document
RMISC-22V778-2475.pdf 580.499KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V778-4215.PDF 211.125KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V778-1728.PDF 211.22KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V778-9421.PDF 211.305KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V778&docType=RCL
- Tie Rod Removal Tool: Designed for secure and effectual removal of the inner rod. The inner rod can be easily removed and installed without removing the rack and pinion. Applicable to most domestic and imported vehicles, including cars, pickups, and off-road vehicles..Fit Type: Universal Fit
- 12 Pcs Crowfoot Adapters: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
- Ultra Durable Rod: Our tie rod drawing tools and adapters are all-steel forged and used for a long time. The flexible sliding collar on the sleeve's top can tightly fix the crowd feet adapters. It is compatible with 1/2" drive wrenches and helps you get the parts that ordinary wrenches cannot install; its knurled handle allows you to firm control at any time.
- Hassle-Free Operation: The entire operation is effortless. Step 1: Slide the adapter on the plane of the lever. Step 2: Rotate the collar to fix the fishtail joint in place. Step 3: Use a 1/2 inch ratchet or impact wrench to the end hole.
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- The long socket slips over tie rod end and crows footengages on socket for easy removal and installation of tierods with inaccessible wrench flats.
- Includes 12 crowsfeet, sizes 1-3/16", 1-1/4", 1-3/8", 1-1/2", 1-5/16", 1-7/16", 29mm,32.5mm, 33.6mm, 38.4mm, 40mm and 42mm
- fits many cars, trucks and SUVs.
- fit type: Vehicle Specific
- INNER TIE ROD REMOVAL TOOL SET: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm; Easily remove most inner tie rod ends
- ULTRA DURABLE: Tie rod puller tool's crowfoot adapters are nickel plated for durability; Work the inner tie rod tool kit on your tierod end with the confidence that your tie rod set won't bend or break during use; Get the most from our tie rods tool
- WIDELY USEFUL INNER TIE ROD TOOL: Be sure you have an inner tie rod kit that can easily reach your inner tie rod without removing the rack and pinion; Tube handle inner diameter is 2.125 in. to service small cars, pick-ups, and SUVs
- USE A RATCHET OR BREAKER BAR: Properly torque the inner tie rod remover on the tie rod end without hassle; Tie rod end puller's 1/2 Inch drive tube handle makes it easy to remove and re-install tie rod ends; Tie rod puller kit gives you proper reach
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- INNER TIE ROD REMOVAL TOOL: This Orion Motor Tech inner tie rod removal tool set lets you remove and install inner tie rods without removing the rack and pinion; the 1/2 Inch drive tube handle with a 2.1 in inner diameter allows servicing on small cars, pick-ups, and SUVs
- 12 CROWFOOT ADAPTERS: The 12 crowfoot adapters cover most common SAE and metric sizes of 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm
- UNIQUE DESIGN: Our inner tie rod remover's 20 inch tube handle lets you remove and install inner tie rods in places where sockets and wrenches can’t fit; works on inner tie rods with inaccessible wrench flats
- SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are steel forged for lasting strength; the flexible sliding collar at the top of the sleeve tightly attaches the crowd feet adapters
- HASSLE-FEE OPERATION: Thanks to intuitive design and clear instructions our rod removal set is easy to use; select the right adapter, slide it over the tie rod, click the tool and adapter together, then use a 1/2 inch ratchet or impact wrench to remove the rod
- (1) ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- (2) HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- (3) UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- (4) PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- (5) ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
- [Perform Maintenance on Your Vehicle]: The ABN Master Inner Tie Rod Tool Removal 4-Piece Kit allows you to save time to make adjustments without removing the rack and pinion to access hard-to-reach tie rods
- [For Your Toolkit]: With its 1/2-inch square drive, this tie rod remover tool will work with your existing 1/2-inch drive wrench (not for power tools); Constructed from black coated steel for maximum strength and longevity
- [Fits Your Vehicle]: 1 3/16-inch adapter compatible with most front wheel drive (FWD) vehicles with new style tie rods; 1 5/16-inch adapter compatible with most rear wheel drive (RWD) and vehicles with racks and pinion power steering; 1 7/16-inch adapter compatible with most cars with saginaw in steering gear
- [Easy Storage]: No need to worry about tie rod end removal tool kit parts getting lost in your workshop; Heavy-duty 16.75 x 2.25 x 7.5 inch (42.5 x 5.7 x 19.1cm) plastic blow-molded carrying case with 2 latches and built-in handle for easy transportation, safe storage, and quick organization
- [Package Contents]: Tie rod end removal tool set includes (1) dual socket rapid slide collar inner tie rod tool (1‐3/16-inch and 1‐5/16-inch hex), (3) adaptors (1‐3/16, 1‐5/1, 1‐7/16 inch adapters with 1‐5/16 inch hex), and (1) carrying case for your convenience
- 1. ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- 2. HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- 3. UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- 4. PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- 5. ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
- Tie rod/Pitman arm adjusting set
- Consists of one Pitman arm and four tie rod tools
- Included in a blow-molded storage case
- Inner Tie Rod Removal Kit: Used to safely and efficiently remove and install inner tie rods. Successfully remove and install inner tie rods without removing the rack and pinion. Suitable for most domestic and imported vehicles including cars, pickups and suv
- 12Pcs Crowfoot Adapters: The rod kit includes 12 crowfoot adapters, all of which are in the most common SAE and metric sizes: 1-3/16 ", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm and 42 mm. To get everything done quickly and efficiently to meet your needs
- 1/2 Inch Drive Durable Rod: Our drawbar tools are made of high quality steel, heat treated and coated with black oxide, which makes them extremely durable and resistant to damage. Compatible with a 1/2" drive wrench for easy operation. 20 "long, its knurled grip gives you full control at all times
- Easy to Use: First slide the adapter onto the flats of the lever, then rotate the collar to hold the fishtail fitting in place, and finally insert a 1/2" ratchet or impact spanner into the end hole. The inner lever can then be easily removed
- A Complete Set: This rod removal tool kit is a complete set that includes a rod, 12 adapters and a portable case. All tools are stored in this case, and fixed, easy to store and carry tools
- Facilitates 360-degree rotation of adjusting sleeve in tight areas
- Blow molded case keeps the tools organized and easy to transport
- 1 PC Pitman arm tool
- 4 PC Tie rod tools
- Weight 2.5 lbs.
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Spartan Fire, LLC IMPORTANT: Safety Recall SAFETY – RECALL – 22007 (22V-778) Dear Final Stage Manufacturer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Spartan Fire, LLC has decided that a defect which relates to motor vehicle safety exists in certain model year 2021-2023, Gladiator, MetroStar, FC-94, and KME Panther model emergency response chassis cabs. What is the defect? Based upon information provided by Meritor’s supplier, due to a heat treat issue, Meritor has determined that a population of tie rod clamps used in the manufacture of the subject axle population may be susceptible to cracking. Over time, a crack may lead to a complete fracture of the clamp, thereby reducing clamp load to the tie rod end. If both clamps on the tie rod were to fail, the cross tube could start to unscrew, vehicle alignment issues would evolve, and there is a potential for the tie rod end to separate from the cross tube. Separation is more likely to occur when tie rod loads are highest, which is at slow vehicle speeds over rough terrain or turning maneuvers. This defect could result in separation of the tie rod end from the cross tube and could result in partial loss of vehicle steering capability, increasing the risk of a crash. The initial effect would be a vehicle out of alignment. If both clamps on the tie rod cracked, the tube could rotate and result in a partial loss of steering capability. Corrective Action: Contact Meritor’s OnTrac Technical Call Center @1-866-668-7221 to open a case and order parts to complete remedy. There is no cost to the vehicle owner for the recall remedy. Meritor will work with affected vehicle manufacturers to replace suspect tie rod clamps on the subject axles. The affected emergency response chassis cabs are still within their warranty period and would not be subject to reimbursement. Meritor is providing, free of charge, the necessary components to rectify the issue and will pay labor costs for replacing the included components that have not already been replaced during normal maintenance. The repair will take approximately 1.25 hours to complete. Complete the work per Meritor’s instructions in the service bulletin. Spartan Fire, LLC. What should the final stage manufacturer do? On the attached document, you will find a list of chassis cabs Spartan has sold to you. If you agree the identified chassis, contains a safety defect, you are reminded of your responsibility to notify the National Highway Traffic Safety Administration (NHTSA) in accordance with 49CFR573. It is a violation of federal regulation to sell a vehicle subject to a safety recall without the recall first being remedied. Please contact Meritor’s OnTrac Technical Call Center @1-866-668-7221 to open a case and order parts to complete remedy at no charge to you or our mutual customer. Please submit any invoices with Meritor. What will Spartan Fire, LLC do? Meritor and Spartan will work with you and affected owners to help identify a service center near you to schedule the work to be completed. For questions regarding warranty claims, please call 1-800-867-6478. We regret any inconvenience this situation may cause. Spartan is committed to customer safety and satisfaction. Sincerely,
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Recall Service Bulletin Recall Service Bulletin RSB22-240-001 Page 1 of 4 QUA-FR-0290 Rev: 4.0 22007 Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and have the tools and equipment to perform procedures safely and properly. DATE: 11/18/2022 APPLIES TO: This service bulletin applies to certain 2021 through 2023 model year, Gladiator, Metro Star, FC-94, and KME Panther model emergency response chassis cabs built between January and September 2022. NHTSA/TC Id: 22V778 / TC2022-603 CONDITION: Tie rod clamps can develop a crack due to improper heat-treating. If cracks propagate, the clamp load on the cross tube and the tie rod end could decrease. This could result in the cross tube unthreading from the tie rod end, changing the alignment and affecting steering. CORRECTION: Replace the tie rod clamps and associated hardware. LABOR ALLOCATION: 1.25 hours CLASSIFICATION: V3 PARTS REQUIRED: Tie Rod End Clamp Kit QTY Part Number Description 1 FRK-22-1002 Tie Rod Clamp Kit FRK-22-1002 Kit Contents: 2 Clamps 2 Clamp bolts with nuts 2 Tie rod end cotter pins Recall Service Bulletin Recall Service Bulletin RSB22-240-001 Page 2 of 4 QUA-FR-0290 Rev: 4.0 22007 Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and have the tools and equipment to perform procedures safely and properly. GENERAL INSTRUCTIONS: Thoroughly review entire service bulletin before starting work. If there are questions or concerns with steps defined in this service bulletin, contact Spartan Fire, LLC. Customer & Product Support Group. All applicable industry safety standards must be followed when performing work identified in this procedure. Contact Meritor Ontrac #866-668-7221 to open a claim and received work authorization before performing any repairs. Reference Program # C22AJ Recall Service Bulletin Recall Service Bulletin RSB22-240-001 Page 3 of 4 QUA-FR-0290 Rev: 4.0 22007 Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and have the tools and equipment to perform procedures safely and properly. Recall Service Bulletin Recall Service Bulletin RSB22-240-001 Page 4 of 4 QUA-FR-0290 Rev: 4.0 22007 Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and have the tools and equipment to perform procedures safely and properly.
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Spartan Fire, LLC IMPORTANT SAFETY RECALL – 22V-778 This notice applies to the vehicle identification number below. 4S9BDEUA3NB559668 KALIDA FD REV2 108 S BROAD ST KALIDA, OH 45853 Dear Valued Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Spartan Fire, LLC has decided that a defect which relates to motor vehicle safety exists in certain model year 2021-2023, Gladiator, MetroStar, FC-94, and KME Panther model emergency response chassis cabs. Please note: The Vehicle Identification Number that may be affected by this recall is located at the top of this letter. What is the defect? Based upon information provided by Meritor’s supplier, due to a heat treat issue, Meritor has determined that a population of tie rod clamps used in the manufacture of the subject axle population may be susceptible to cracking. Over time, a crack may lead to a complete fracture of the clamp, thereby reducing clamp load to the tie rod end. If both clamps on the tie rod were to fail, the cross tube could start to unscrew, vehicle alignment issues would evolve, and there is a potential for the tie rod end to separate from the cross tube. Separation is more likely to occur when tie rod loads are highest, which is at slow vehicle speeds over rough terrain or turning maneuvers. This defect could result in separation of the tie rod end from the cross tube and could result in partial loss of vehicle steering capability, increasing the risk of a crash. The initial effect would be a vehicle out of alignment. If both clamps on the tie rod cracked, the tube could rotate and result in a partial loss of steering capability. Corrective Action: Contact your local Dealer or repair facility for assistance with facilitating the repair. The repair facility will need to open a case and order the parts with Meritor’s OnTrac Technical Call Center. Once the repair facility receives the parts, the repair facility can schedule the replacement with the customer. The repair will take approximately 1.25 hours to complete. There is no cost to the vehicle owner for the recall remedy. Meritor is providing, free of charge, the necessary components to rectify the issue and will pay labor costs for replacing the included components that have not already been replaced during normal maintenance. Spartan Fire, LLC Labor Time: The repair will take approximately 1.25 hours to complete. What You Should Do: Owners should contact your local Dealer or repair facility to open a case with Meritor’s OnTrac Technical Call Center number @1-866-668-7221. If you need further assistance with this notification and cannot locate a dealer, call Spartan at 1-800-867-6478 to help direct you to your nearest dealer or service provider for repair. Leased Vehicles: The lessor must notify the lessee by first class mail within ten (10) days from receipt of their owner notification letter from the manufacturer; both for the initial notification and all subsequent notifications. Reimbursement: If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact Spartan at 1-800-867-6478. Information Change: If you have changed your address, sold or traded your vehicle, please email us at Firetruckservice@spartanmotors.com to provide updated information. If the authorized service center has failed or is unable to remedy the defect without charge and within a reasonable time, contact Spartan at 1-800-867-6478. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590 or call the Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov if you feel the manufacturer has failed or is unable to remedy the defect without charge. We regret any inconvenience this service may cause you. Your safety and continued satisfaction with the quality and performance of your chassis is of the utmost concern to us. Sincerely, Spartan Fire, LLC
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Spartan Fire, LLC IMPORTANT SAFETY RECALL NHTSA Recall – 22V-778 Spartan Internal Recall No. 22007 Dear Dealer or Service Manager: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Spartan Fire, LLC has decided that a defect which relates to motor vehicle safety exists in certain model year 2021-2023, Gladiator, MetroStar, FC-94, and KME Panther model emergency response chassis cabs. Based upon information provided by Meritor’s supplier, due to a heat treat issue, Meritor has determined that a population of tie rod clamps used in the manufacture of the subject axle population may be susceptible to cracking. Over time, a crack may lead to a complete fracture of the clamp, thereby reducing clamp load to the tie rod end. If both clamps on the tie rod were to fail, the cross tube could start to unscrew, vehicle alignment issues would evolve, and there is a potential for the tie rod end to separate from the cross tube. Separation is more likely to occur when tie rod loads are highest, which is at slow vehicle speeds over rough terrain or turning maneuvers. This defect could result in separation of the tie rod end from the cross tube and could result in partial loss of vehicle steering capability, increasing the risk of a crash. The initial effect would be a vehicle out of alignment. If both clamps on the tie rod cracked, the tube could rotate and result in a partial loss of steering capability. Owners will be notified by mail about the recall and will be instructed to contact the appropriate Dealer for repair. Meritor will work with affected vehicle manufacturers to replace suspect tie rod clamps on the subject axles. The affected emergency response chassis cabs are still within their warranty period and would not be subject to reimbursement. There is no cost to the vehicle owner for the recall remedy. IMPORTANT: Some vehicles may still be in dealer inventory. Federal law requires you to complete the recall remedy on such vehicles before delivery to the retail customer. Spartan Fire, LLC SCHEDULING THE WORK: 1. When the customer calls reporting receipt of a Recall Letter, schedule the work at your mutual convenience. 2. To determine if the vehicle is affected by the campaign, contact Meritor’s OnTrac Technical Call Center @1-866-668-7221 to open a case and reference program number C22AJ. Provide the necessary vehicle information as needed. 3. To obtain necessary parts, work with the Meritor OnTrac Technical Call Center. 4. Please provide Spartan with the current owner name, address and phone number. 5. If you have previously performed the inspection or the repairs but have not yet submitted an invoice for the work, we are requesting that you submit the invoice within 10 calendar days. COMPLETING THE WORK: Meritor is providing, free of charge, the necessary components to rectify the issue and will pay labor costs for replacing the included components that have not already been replaced during normal maintenance. The repair will take approximately 1.25 hours to complete. Complete the work per Meritor’s instructions in the service bulletin. DOCUMENTING THE WORK: Please contact Meritor’s OnTrac Technical Call Center @1-866-668-7221 to open a case and to submit invoices with Meritor. HANDLING AN OWNER WITH NO CONFIRMATION LETTER: 1. If you are contacted by the current owner who has not received a recall letter, you should verify that they have an affected vehicle by calling Meritor OnTrac Technical Call Center @1-866-668-7221 for verification. 2. Complete the work as instructed by Meritor provided in the service bulletin. 3. Document the work and submit the claim as instructed under the Documenting the Work section above. SPARTAN ASSISTANCE: If you have technical questions or questions regarding warranty claims, please call 800-867-6478 Spartan Fire, LLC Thank you for your continued support, and we appreciate your partnership. Sincerely, Spartan Fire, LLC
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-778 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Spartan Fire, LLC Submission Date : OCT 17, 2022 NHTSA Recall No. : 22V-778 Manufacturer Recall No. : 22007 Manufacturer Information : Manufacturer Name : Spartan Fire, LLC Address : 1541 Reynolds Road Charlotte MI 48813 Company phone : 517-588-4700 Population : Number of potentially involved : 206 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Spartan Fire Gladiator, MetroStar, and FC-94 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The emergency response cab chassis affected by this recall are equipped with a Meritor axle using suspect tie rod clamps supplied to Meritor between December 16, 2021 and May 16, 2022. Refer to Meritor recall 22E-085. Meritor supplied axle Serial Numbers that were traced to the affected cab chassis. Quantity 3 – Gladiator 2021 trucks affected. Quantity 12 – MetroStar 2021 trucks affected. Quantity 29 – Gladiator 2022 trucks affected. Quantity 89 – MetroStar 2022 trucks affected. Quantity 55 – FC-94 2022 trucks affected. Quantity 7 – MetroStar 2023 trucks affected. Quantity 11 – FC-94 2023 trucks affected. Production Dates : JAN 27, 2022 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-778 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Based upon information provided by Meritor’s supplier, due to a heat treat issue, Meritor has determined that a population of tie rod clamps used in the manufacture of the subject axle population may be susceptible to cracking. Over time, a crack may lead to a complete fracture of the clamp, thereby reducing clamp load to the tie rod end. If both clamps on the tie rod were to fail, the cross tube could start to unscrew, vehicle alignment issues would evolve, and there is a potential for the tie rod end to separate from the cross tube. Separation is more likely to occur when tie rod loads are highest, which is at slow vehicle speeds over rough terrain or turning maneuvers. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Separation of the tie rod end from the cross tube could result in partial loss of vehicle steering capability, increasing the risk of a crash. Description of the Cause : Excessive carbon caused by a damaged control board on one of four furnaces at the supplier. Identification of Any Warning that can Occur : The initial effect would be a vehicle out of alignment. If both clamps on the tie rod cracked, the tube could rotate and result in a partial loss of steering capability. Involved Components : Component Name 1 : Tie Rod Assembly Component Description : Tie Rod Clamp Component Part Number : Unknown Supplier Identification : Component Manufacturer Name : Meritor Address : 22021 Skyway Church Rd Maxton North Carolina 28364 Country : United States Chronology : Refer to NHTSA Recall 22E-085 for the Meritor chronology. Part 573 Safety Recall Report 22V-778 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 On September 15, 2022 – Spartan Fire received communication from Meritor of a steering arm clamp issue. An investigation was started and a potential population identified. October 3 – 14, 2022 – Spartan Fire received communication from Meritor about recall 22E-085. A final population is still being identified with Meritor. Stop ship issued within Spartan Fire. Escalated the issue to REV Group Management. October 14, 2022 – REV’s senior leadership approved a voluntary recall for this issue. Description of Remedy : Description of Remedy Program : Meritor will work with affected vehicle manufacturers to replace suspect tie rod clamps on the subject axles. The vehicles that have been remedied would have been covered through the normal warranty process. How Remedy Component Differs from Recalled Component : Replacement tie rod clamps will meet Meritor’s specifications for heat treatment. Identify How/When Recall Condition was Corrected in Production : The sub-supplier to Meritor’s tier 1 supplier introduced metallurgical evaluation for excessive carburization for all heat treatment batches and an alarm was installed to alert operator if any deviating conditions occur. The correction was completed 5/11/2022. Recall Schedule : Description of Recall Schedule : Spartan to begin dealer and final stage manufacturer notification by week of November 14, 2022. Planned Dealer Notification Date : NOV 14, 2022 – NOV 18, 2022 Planned Owner Notification Date : NOV 21, 2022 – NOV 25, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-778 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Spartan Fire, LLC Submission Date : OCT 21, 2022 NHTSA Recall No. : 22V-778 Manufacturer Recall No. : 22007 Manufacturer Information : Manufacturer Name : Spartan Fire, LLC Address : 1541 Reynolds Road Charlotte MI 48813 Company phone : 517-588-4700 Population : Number of potentially involved : 225 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Spartan Fire Gladiator, MetroStar, FC-94, and KME Panther Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The emergency response cab chassis affected by this recall are equipped with a Meritor axle using suspect tie rod clamps supplied to Meritor between December 16, 2021 and May 16, 2022. Refer to Meritor recall 22E-085. Meritor supplied axle Serial Numbers that were traced to the affected cab chassis. Quantity 3 – Gladiator 2021 trucks affected. Quantity 12 – MetroStar 2021 trucks affected. Quantity 32 – Gladiator 2022 trucks affected. Quantity 92 – MetroStar 2022 trucks affected. Quantity 55 – FC-94 2022 trucks affected. Quantity 1 – KME Panther 2022 truck affected. Quantity 2 – Gladiator 2023 trucks affected. Quantity 10 – MetroStar 2023 trucks affected. Quantity 11 – FC-94 2023 trucks affected. Quantity 3 – KME Panther trucks affected. Production Dates : JAN 27, 2022 – SEP 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-778 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Based upon information provided by Meritor’s supplier, due to a heat treat issue, Meritor has determined that a population of tie rod clamps used in the manufacture of the subject axle population may be susceptible to cracking. Over time, a crack may lead to a complete fracture of the clamp, thereby reducing clamp load to the tie rod end. If both clamps on the tie rod were to fail, the cross tube could start to unscrew, vehicle alignment issues would evolve, and there is a potential for the tie rod end to separate from the cross tube. Separation is more likely to occur when tie rod loads are highest, which is at slow vehicle speeds over rough terrain or turning maneuvers. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Separation of the tie rod end from the cross tube could result in partial loss of vehicle steering capability, increasing the risk of a crash. Description of the Cause : Excessive carbon caused by a damaged control board on one of four furnaces at the supplier. Identification of Any Warning that can Occur : The initial effect would be a vehicle out of alignment. If both clamps on the tie rod cracked, the tube could rotate and result in a partial loss of steering capability. Involved Components : Component Name 1 : Tie Rod Assembly Component Description : Tie Rod Clamp Component Part Number : Unknown Supplier Identification : Component Manufacturer Name : Meritor Address : 22021 Skyway Church Rd Maxton North Carolina 28364 Country : United States Chronology : Refer to NHTSA Recall 22E-085 for the Meritor chronology. Part 573 Safety Recall Report 22V-778 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 On September 15, 2022 – Spartan Fire received communication from Meritor of a steering arm clamp issue. An investigation was started and a potential population identified. October 3 – 14, 2022 – Spartan Fire received communication from Meritor about recall 22E-085. A final population is still being identified with Meritor. Stop ship issued within Spartan Fire. Escalated the issue to REV Group Management. October 14, 2022 – REV’s senior leadership approved a voluntary recall for this issue. October 19, 2022 – Meritor provided Spartan a final serial number list affected. Spartan determined final population. Description of Remedy : Description of Remedy Program : Meritor will work with affected vehicle manufacturers to replace suspect tie rod clamps on the subject axles. The vehicles that have been remedied would have been covered through the normal warranty process. How Remedy Component Differs from Recalled Component : Replacement tie rod clamps will meet Meritor’s specifications for heat treatment. Identify How/When Recall Condition was Corrected in Production : The sub-supplier to Meritor’s tier 1 supplier introduced metallurgical evaluation for excessive carburization for all heat treatment batches and an alarm was installed to alert operator if any deviating conditions occur. The correction was completed 5/11/2022. Recall Schedule : Description of Recall Schedule : Spartan to begin dealer and final stage manufacturer notification by week of November 14, 2022. Planned Dealer Notification Date : NOV 14, 2022 – NOV 18, 2022 Planned Owner Notification Date : NOV 21, 2022 – NOV 25, 2022 * NR – Not Reported
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