Incorrect Placement of Rear Lights – 2021-2022 DRV Mobile Suites Fifth Wheel

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WCC: 99.02.14 RATE: 1 hour DRV TAIL LIGHT ADDITION 22V649 & 2022-480 Tools needed: 1. 4 (5/8) Hole Saw ***ONLY USE THIS SIZE OF HOLE SAW*** 2. Screw Gun with proper bit 3. Wire cutters / strippers Parts List 1. 12’ 5 strand ribbon wire 2. (2) 4” round LED stop/tail/turn w/reflex flange – low profile (1228442) 3. 18” of 1/2” foam tape 4. (6) #8 1” self-tap black screws 5. 11 bell caps medium size ** DO NOT REMOVE REFLECTOR THAT IS CURRENTLY ON REAR OF UNIT** **INSTALL NEW LIGHT ABOVE REFLECTOR** How to. 1. Locate drilling location (See Picture 1 and 2) a. From the right and left flange measure in 15 (1/2)” b. From the bottom seam measure up 7(1/4)” c. Using the 4 (5/8) hole saw drill a hole at that location on the left and right sides of the rear cap. 2. Remove the 4 screws holding the bike rack plug. Remove the bike rack plug. 3. Locate and remove the ribbon wire as shown in picture 4 4. You will need to run a ribbon wire from the left and right holes drilled in step 1 to the wire bundle pulled out in step 3. 5. At the center where you pulled out the ribbon wire, remove the scotch locks and connect all the ribbon wires together with bell caps a. Red to red b. White to white c. Blue to blue d. Gray to Gray e. Brown to brown 6. Prep the light with the ½” foam tape around the back flange WCC: 99.02.14 RATE: 1 hour DRV TAIL LIGHT ADDITION 22V649 & 2022-480 7. Hook up the lights a. On the left hand side connect wires with bell caps (off door side) i. Red to red ii. White to white iii. Black on the light to the blue on the ribbon wire b. On the right hand side connect wires with bell caps (door side) i. Red to red ii. White to white iii. Black on the light to the Brown on ribbon wire 8. Install the lights into the holes using the #8 self-tap screws 9. Re-install the trailer plug using the 4 screws 10. Final results (see picture 6) Picture 1 Picture 2 WCC: 99.02.14 RATE: 1 hour DRV TAIL LIGHT ADDITION 22V649 & 2022-480 Picture 3 Picture 4 Picture 5 Picture 6

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IMPORTANT SAFETY RECALL «OWNER» «STREET» «CITY», «STATE» «ZIP_CODE» This notice applies to your vehicle: «WARRANTY ID» Dear «OWNER»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. DRV has decided that a defect which relates to motor vehicle safety exists on certain 2021 – 2022 DRV Mobile Suite Fifth Wheels. We apologize for any inconvenience this action may cause you, however your safety and continued satisfaction are of the utmost importance to us. On certain 2021 – 2022 DRV Mobile Suite Fifth Wheels the tail/stop/turn lights do not conform to the standards set forth on FMVSS 108: Lamps, reflective devices, and associated equipment. A portion of the tail, stop and turn light sits outside of the maximum height requirement. This could cause limited of visibility of the fifth wheel and may lead to an increased risk of crash or personal injury. DRV will have an authorized dealer or repair center inspect the light heights. If a portion is found above the 72″ mark, DRV will have two 4″ round tail/stop/turn lights with reflective rings installed within the required zone. This should take no more than 1 hours to complete. This defect will be corrected at no expense to you, the owner. All Reimbursements will be covered by DRV’s general reimbursement plan. At your earliest convenience, Please contact your local dealer to set up an appointment to have this inspected and if needed corrected immediately, this service will be performed free of charge. You will need the following information for the phone call:  VIN of your travel trailer  Name, Address, and Phone Number If you have questions concerning this recall or if you need any assistance please contact the Warranty/Service Department by phone at 260-562-3500. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from DRV by contacting the DRV Warranty/Service Department. If you no longer own this vehicle, please notify Customer Assistance at 260-562-3500 or email dcrvwarranty@cruiserrv.com. If after contacting DRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to Administrator National Highway Traffic Safety Administration 1200 New Jersey AVE SE Washington, DC 20590. You may also call toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.saftercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention and cooperation in this matter. Sincerely, DRV Service Department cc: Transport Canada Reason for this recall What we need you to do RECREATIONAL VEHICLE SAFETY RECALL NOTICE NHTSA: 22v649 Heartland WCC: 99.02.11 Date: What we will do

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IMPORTANT SAFETY RECALL «OWNER» «STREET» «CITY», «STATE» «ZIP_CODE» Attn: Service Manager «Warranty_ID» Dear DRV Valued Dealer: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. DRV has decided that a defect which relates to motor vehicle safety exists in certain 2021 – 2022 DRV Mobile Suite Fifth Wheels manufactured from 2020 to 2022. We apologize for any inconvenience this action may cause you, however your safety and continued satisfaction are of the utmost importance to us. On certain 2021 – 2022 DRV Mobile Suite Fifth Wheels the tail/stop/turn lights do not conform to the standards set forth on FMVSS/CMVSS 108: Lamps, reflective devices, and associated equipment. A portion of the tail, stop and turn light sits outside of the maximum height requirement. This could cause limited of visibility of the fifth wheel and may lead to an increased risk of crash or personal injury. Instructions for the repair and a list of the affected coaches with their VIN #’s can be found on the warranty portal. Please verify your stock for any of the affected coaches and if you have questions concerning this recall or if you need any assistance please contact the Warranty/Service Department by email at dcrvwarranty@cruiserrv.com, or by phone at 260-562-3500. Please have the VIN #’s of the affected Fifth Wheels available when you call. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Note: It is a violation of federal law (CFR 49 Part 573.11&12) for a dealer to deliver a new vehicle that has been sold prior to completing this recall. Please be sure to address any vehicles in your inventory that are affected by this recall action. If you have questions concerning this recall or if you need any assistance please contact the Warranty/Service Department by phone at 260-562-3500. If after contacting DRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to Transport Canada – Road Safety, 80 rue Noël, Gatineau, Quebec J8Z 0A1 or call 1-800- 333-0510. Thank you for your attention and cooperation in this matter. Sincerely, Heartland RV Service Department cc: National Highway Traffic Safety Administration (NHTSA) Transport Canada RECREATIONAL VEHICLE SAFETY RECALL NOTICE NHTSA Safety Recall: 22v649 Transport Canada: 2022-480 WCC: 99.02.14 Reason for this recall

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-649 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : DRV Suites Submission Date : AUG 29, 2022 NHTSA Recall No. : 22V-649 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : DRV Suites Address : 1000 Interchange Drive PO Box 235 Howe IN 46746 Company phone : 574-457-6472 Population : Number of potentially involved : 491 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 DRV Mobile Suites Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The population was determined by the start date of the effaced cap until the noncompliance was noted during an audit. Production Dates : OCT 27, 2020 – MAY 23, 2022 VIN Range 1 : Begin : 5KEAG4320M1454108 End : 5KEAG4320N1512400 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : The tail lights on certain 2021 and 2022 DRV Mobile Suites do not conform to the standards set forth on FMVSS 108: Lamps, reflective devices, and associated equipment.. A portion of the tail, stop and turn light sits outside of the maximum height requirement. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : A portion of the tail, stop and turn light outside of the required area could cause limited visibility of the fifth wheel. This may lead to an increased risk of a crash or personal injury. Description of the Cause : A rear cap re-design raised the tail lights outside of the FMVSS 108 height requirement. Part 573 Safety Recall Report 22V-649 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : The affected units have two 15.5″ Stop/Turn/Tail strip lamps on each side. The bottom lamp will have a portion of the light above 72″ Involved Components : Component Name 1 : Stop/Tun/Tail Light Component Description : Stop/Tun/Tail Light on rear of unit Component Part Number : 1225952 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 6/24/22 – during a plant audit it was discovered that we may have an issue with the light on the DRV cap being too tall. 6-25-22 reached out to ABC marketing for help in identifying DOT compliance with partial light. After looking into it ABC recommended secondary testing be done. 7-11 contacted Intertek for testing. On 8/19/22 received confirmation that the lights were not in compliance. 8/22-8/24 determined scope. 8/24 safety committee meeting. Part 573 Safety Recall Report 22V-649 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : DRV will have an authorized dealer or repair center inspect the light heights. If a portion is found above the 72″ mark, DRV will have two 4″ round tail/stop/turn lights with reflective rings installed within the required zone. This should take no more than 1.5 hours to complete. This will be done at no cost to you, the owners. All reimbursements will be covered by DRV’s generalized reimbursement plan. How Remedy Component Differs from Recalled Component : The fix will have two 4″ round LED stop/Tail/Turn with reflex flange lights (Part number 1228442) installed in the bottom area of the rear cap. Identify How/When Recall Condition was Corrected in Production : Production began adding the 4″ round light with a reflective flange on 7/13/22. Recall Schedule : Description of Recall Schedule : Heartland will begin notifying owners/dealers once letters are approved Planned Dealer Notification Date : OCT 26, 2022 – OCT 26, 2022 Planned Owner Notification Date : OCT 26, 2022 – OCT 26, 2022 * NR – Not Reported

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