22-434 – Awning Fabric May Detach Causing Awning to Drop – 2022-2023 Dutchmen & Keystone Travel Trailers

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August 9, 2022 NHTSA CAMPAIGN NUMBER: 22V604000

Awning Fabric May Detach Causing Awning to Drop

An awning that drops or extends beyond normal operation can increase the risk of injury.

 

NHTSA Campaign Number: 22V604

Manufacturer Keystone RV Company

Components EQUIPMENT

Potential Number of Units Affected 20,220

 

Summary

Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

 

Remedy

Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 22-434.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


11/18/22

Keystone RV Company

SAFETY ADVISORY # 22-434

Lippert Awnings

Keystone is conducting a voluntary RECALL notification campaign in accordance with the National Highway Transportation and Safety Act. It has been decided that vehicles in the recall population were built with a certain Lippert Electric Retractable Awnings, up to 18 feet in length, that the heat-welded seam may separate. Under certain conditions during use or travel the welded seam on the fabric may separate, potentially allowing the awning fabric to become detached from the side of the vehicle and drop beyond normal operation; leading to an increased risk of personal injury.

 

Models Included:

Year Model Serial Number Ranges
2022 Aspen Trail – 18’ awnings and under N8923694 – N8925682

NJ924293 – NJ924870

2022 – 2023 Bullet – 18’ awnings and under ND433673 – ND435903

NT432741 – NT436083

PT430074 – PT430074

2022 Carbon –  18’ awnings and under NR805381 – NR805812
2022 Coleman – 18’ awnings and under NH940948 – NH946812

NJ940906 – NJ946769

NM941421 – NM947019

2022 Colorado – 18’ awnings and under N8950639 – N8950903
2022 Cougar – 18’ awnings and under N2504341 – N2510550

NV505004 – NV510556

2022 Hideout – 18’ awnings and under NW246704 – NW251714
2022 Montana – 18’ awnings and under N4703457 – N4703762
2022 Outback – 18’ awnings and under NW452437 – NW452740
2022 Passport – 18’ awnings and under ND413571 – ND415592

NK412945 – NK416142

2022 Raptor – 18’ awnings and under NR800531 – NR801105
2022 Retreat – 18’ awnings and under NW260180 – NW260321
2022 Springdale – 18’ awnings and under N3106372 – N3111953

NW107274 – NW109957

2022 Sprinter – 18’ awnings and under N1531202 – N1532747
2022 Voltage – 18’ awnings and under NZ990647 – NZ991219
2022 Yukon – 18’ awnings and under NZ980412 – NZ980891

 

Parts Required:

Per inspection of awning:

1 – KRV# 708044 – Awning – Seam Repair – Adhesive (this part may be ordered in bulk without a VIN)

1 – Awning fabric – per inspection – See Key Express parts catalog for boxed fabric part number (This part must be ordered by VIN)

 

Tools Required:

By inspection – See Lippert instructions below.

PHOTOS ARE REQUIRED OF AWNING TAG AND ANY FABRIC WELD CONCERNS. 

 

Note – Check serial number on Key Express to verify the campaign is open. Some vehicles were repaired before they left Keystone.

When performing warranty or recall service, please make certain that appropriate Personal Protective Equipment (PPE) is used.

The Lippert instructions have been included.  The remedy is to review the awning tag.  If it is an awning with a light strip manufactured between January 17, 2022 and June 14, 2022, take a photo of the tag and perform push/pull test to test the weld near the awning rail attached to the sidewall of the unit.  If a separation exists/occurs, a photo is required.  If the separation is 6” or less, perform the repair.  If the separation is 6” or more, replace the awning fabric.

 

INSPECTION and REPAIR INSTRUCTIONS – PHOTOS REQUIRED

Step 1

Locate the trailer on a level, flat, hard surface. Chock the wheels. Disconnect 12VDC and 120VAC.

 

Step 2

Inspect the awning tag to determine if the awning is affected. If awning is affected follow the attached instructions for inspection and repair guidelines if separation is under 6”. If separation is over 6” go to step 3. For inspection only proceed to warranty reimbursement.

 

REPLACEMENT INSTRUCTIONS – PHOTOS REQUIRED 

Step 3

If seam separation occurs of over 6”, take a picture of the failure and follow industry guidelines and replace the awning fabric. A link to fabric replacement can be found on the repair document above, or on Lippert’s website at www.lci1.comAwning fabric parts order must be placed through KRV parts by VIN. See parts catalog on Key Express for fabric part numbers by model. Note: Boxed fabrics must be installed or removed from the box and properly rolled to prevent damage to the fabric before the expiration date. Fabric damaged from not being used by expiration dates will not be eligible for an RGA.

 

Step 4

Proceed to warranty reimbursement.

 


Chronology :

7-21-2022 – Keystone was informed by Lippert Components that a defect exists with certain awnings. Investigation opened for scope and range.

8-4-2022 – Investigation concluded scope and range completed.

 


22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning

 

22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning

 


17 Affected Products

Vehicles

MAKE MODEL YEAR
DUTCHMEN ASPEN TRAIL 2022
DUTCHMEN COLEMAN 2022
DUTCHMEN COLORADO 2022
DUTCHMEN VOLTAGE 2022
DUTCHMEN YUKON 2022
KEYSTONE BULLET 2022-2023
KEYSTONE CARBON 2022
KEYSTONE COUGAR 2022
KEYSTONE HIDEOUT 2022
KEYSTONE MONTANA 2022
KEYSTONE OUTBACK 2022
KEYSTONE PASSPORT 2022
KEYSTONE RAPTOR 2022
KEYSTONE RETREAT 2022
KEYSTONE SPRINGDALE 2022
KEYSTONE SPRINTER 2022

 


16 Associated Documents

Defect Notice 573 Report

RCLRPT-22V604-1427.PDF 222.114KB

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Recall Acknowledgement

RCAK-22V604-9801.pdf 646.032KB

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Recall 573 Report – 9/8/2022

RCLRPT-22V604-8106.PDF 250.561KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V604-4727.pdf 94.316KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V604-9919.pdf 147.89KB

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Miscellaneous Document – 22-434 Lipper Awnings – Web

RMISC-22V604-8112.pdf 158.834KB

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Manufacturer Notices(to Dealers,etc) – 22-434 dealer email sent 9-16-2022

RCMN-22V604-1589.pdf 92.206KB

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Remedy Instructions and TSB

RCRIT-22V604-8999.pdf 169.35KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V604-8609.PDF 211.136KB

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Remedy Instructions and TSB

RCRIT-22V604-1883.pdf 3268.923KB

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Remedy Instructions and TSB

RCRIT-22V604-7341.pdf 4889.109KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V604-4178.pdf 162.375KB

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Remedy Instructions and TSB

RCRIT-22V604-1953.pdf 4889.397KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V604-3556.PDF 211.245KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V604-3818.PDF 211.332KB

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ISSUED Renotification Notice

RCRN-22V604-0585.pdf 107.413KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V604&docType=RCL

 


 

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Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API

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