Awning Fabric May Detach Causing Awning to Drop – 2022-2023 Thor Motor Coach Four Winds, Quantum, Chateau, & 2022 Geneva Motorhomes

August 10, 2022 NHTSA CAMPAIGN NUMBER: 22V611000

Awning Fabric May Detach Causing Awning to Drop

An awning that drops or extends beyond normal operation can increase the risk of injury.

 

NHTSA Campaign Number: 22V611

Manufacturer Thor Motor Coach

Components EQUIPMENT

Potential Number of Units Affected 262

 

Summary

Thor Motor Coach (TMC) is recalling certain 2022-2023 Four Winds, Quantum, Chateau, and 2022 Geneva motorhomes. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

 

Remedy

Dealer will repair or replace the awnings, free of charge. Owner notification letters were mailed by September 16, 2022. Owners may contact TMC customer service at 1-877-855-2867.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Thor Motor Coach
Thor Motor Coach

 


22v-611 LCI awning fabric recall. Please see attached Lippert inspection/repair instructions PDF. When filing the claim use the following flat rate codes.

 

.2 inspection only– TMCRC80410Y

.3 repair – TMCRC804101

1.5 R/R fabric – TMCRC80410V

 

AWNING INSPECTION AND WELD/SEAM REPAIR

 


Dear «Owner_name»:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Thor Motor Coach (TMC) has decided that a defect which relates to motor vehicle safety exists in certain model year 2022-2023 Chateau, Four Winds, Chateau, & 2022 Geneva units. As a result, TMC is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

 

Reason for this recall

It has been discovered that on certain model year 2022-2023 Chateau, Four Winds, Chateau, & 2022 Geneva motorhomes may be equipped with a Lippert awning that has the possibility of the welded seam on the fabric to separate, potentially allowing the awning to drop beyond normal operation. This could lead to property damage and/or personal injury or fire.

 

What we will do

TMC has contacted your selling dealer and has instructed them on how to inspect the awning fabric and repair/replace it if needed. This will be done at no cost to you the owner. This remedy should take approximately twenty (20) minutes to perform.

 

What we need you to do

At your earliest convenience, please contact your dealer and schedule an appointment to have this remedy completed. To locate the nearest authorized TMC service center, please visit https://www.thormotorcoach.com/locate-a-service-center/. If you no longer own the vehicle, or if you have questions concerning this recall or if you need any assistance, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, by phone at 877-855-2867, or email at Recalls@TMCRV.com.

 

If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from TMC by contacting the TMC Warranty/Service Department.

 

If after contacting TMC Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Thank you for your attention and cooperation in this matter.

 

Sincerely,

Thor Motor Coach

 


Chronology :

7/19/2022 – TMC was notified by Lippert that they were recalling awning fabric and TMC had units that were involved in that recall.

7/25/2022 – Shipping information provided used to get a final scope for the recall population.

8/10/2022 – Safety committee was notified and voted to issue a recall.

 


22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning

 

22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning

 


7 Affected Products

Vehicles

MAKE MODEL YEAR
THOR MOTOR COACH CHATEAU 2022-2023
THOR MOTOR COACH FOUR WINDS 2022-2023
THOR MOTOR COACH GENEVA 2022
THOR MOTOR COACH QUANTUM 2022-2023

 


6 Associated Documents

Defect Notice 573 Report

RCLRPT-22V611-2885.PDF 216.009KB

RCLRPT-22V611-2885

 


Recall Acknowledgement

RCAK-22V611-6984.pdf 645.811KB

RCAK-22V611-6984

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V611-9634.pdf 37.23KB

RCONL-22V611-9634

 


Remedy Instructions and TSB

RCRIT-22V611-7386.pdf 2402.767KB

RCRIT-22V611-7386

 


Remedy Instructions and TSB

RCRIT-22V611-6362.pdf 404.158KB

RCRIT-22V611-6362

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V611-8240.pdf 141.654KB

RCMN-22V611-8240

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V611&docType=RCL

 


 

Bestseller No. 1
Xenjum RV Awning Fabric Replacement, 16.2oz Heavy-Duty Weatherproof Vinyl Camper Awning Replacement Universal Outdoor Canopy for RV, Trailer, and Motorhome Awnings-Gray Fade- 18'(Fabric 17'2")
  • Designed for RV & Camper Awnings: Each Xenjum awning fabric replacement uses long-lasting premium material while featuring a charming gradient color pattern. Fit most brands of awnings, such as Carefree, Dometic, Lippert, Carter, and Faulkner. Replace your dilapidated RV awning fabric with our ultra-durable vinyl fabric!
  • Excellent Weather-Resistant Performance: The heavy-duty RV canopy is made of 16.2 oz PVC vinyl fabric. The unique 3-layer fabric design ensures our product has excellent anti-UV and rainproof performance.
  • Elaborate Detailed Craftsmanship: We reinforce every awning fabric replacement's stress point with webbing and hot-pressing process to make our products tauter and tear-resistant.
  • Installation-Friendly: All polycords are sewn-in the vinyl fabric for easy installation. No special tools are required.
  • What You Get: 1 RV awning fabric replacement, 1 clear fabric repair tape, 24-month worry-free warranty, and our friendly customer service.
SaleBestseller No. 2
Fonzier RV Awning Fabric Replacement 280GSM Solution Dyed Fabric Camper Awning Replacement Fabric with Awning Anchor Kits & Pull Tension Strap for RV Trailer Motorhome - 19'(Fabric 18'2"), Gray
  • 【EXCELLENT TENSILE-RESISTANT】Compared with other 13oz-15oz vinyl fabric replacement, we adopt 280GSM solution-dyed fabric for higher durability and service life. The average tensile strength test in WARP of the 280gsm fabric is 409 PSI (others: 185 PSI) , and WEFT is 308 PSI (others: 140 PSI). Higher resistance to tensile force in warp and weft ensure longer product service life. Also suitable for -4℉~167℉ weather.
  • 【FADE-RESISTANT & WATERPROOF】This 280GSM fabric replacement has a 4-layer design: anti-UV composition, fade-resistant reinforced, 280gsm solution-dyed fabric, and 600D waterproof PU coating you can directly touch at the bottom. We add a waterproof strip under the middle stitching, so you don’t have to worry about water leakage. We also make a test and expose the 280gsm fabric exceed 100hrs. Its color fastness is Grade 4.5(Grade 5 the best, Grade 1 the worse), while 13oz Vinyl is only 3.5.
  • 【READY-TO-INSTALL】 Each kit arrives ready to install and includes: RV awning anchor kits get your awning tied down quickly and easily, reducing the vibration and damage from wind. 3 poly-cords are sewn in fabric for saving time, you don’t need extra tool like press plate to install it. Just insert the poly-cord and fabric into the roll tube channel. Plus, 7.8ft RV awning pull strap with 1’ sewn-in poly-cord make it easy to catch with the rod to open the canopy.
  • 【TAILORED TO YOUR NEEDS!】 Fonzier RV replacement fabric is available for most awning brands, such as Dometic (A&E), Carefree, Lippert, Fiamma, Solera, etc. When selecting the size you need, pls measure the distance from the center of right arm to the center of left arm, and make sure the fabric size you order is less than the distance from the right arm to the left arm. Eg: If the length is 19', choose the size 19'(fabric 18'2”).
  • 【BEST CHOICE & WARRANTY】 Full gray topside and underside match with outdoor environment perfectly. We put our customers at the top of all else, along with their suggestions and requirements. We stand behind our products and provide our customers with a 36-month warranty! If you have any questions or suggestions, please feel free to contact us.
Bestseller No. 3
TAKAVU RV Awning Hooks for Light Camping, Party Light Clip Hanger Camper Awning Hook for Christmas Camping Tent Indoor Outdoor Decor, Easily Slide Into RV Awning Roller Bar Channel (12pcs)
  • Rv Awning Hooks - Easy To Install & Remove: Directly hang awning camping accessory hooks on somewhere you like, they can slide into the RV sunshade awning roller channels automatically or hang something on the hooks directly without taking much time.
  • Sturdy And Durable Material: The S-shaped hook is made of stainless steel. It is strong, durable and safe, wear resistant and will not scratch your hand when using it. The hook holder is made of sturdy plastic, not easy to deform and bend, long lasting and reusable. Each can support heavy objects up to 15lbs.
  • Space-Saving Accessories: The RV party light hangers help save space, perfect for scarce places. You also can use it to decorate your home, a good and practical holder helps you make full use of the home space.
  • Rv Accessories - Wide Applications: Our camping awning hooks are suitable for camp tent, motor home, caravan, camper van, trailer, camper party, to hang many things on like bath towel, bathrobe, umbrella, clothes, scarf, shopping bag, handbag, hat, key, coat, trousers, kitchenware and other daily necessities and crafts in daily life.
  • 100% Risk Free Purchase: Providing you with the friendliest customer service is our number one goal. This is why we offer you a money back guarantee in case our Awning Light Holder set does not live up to your expectations.
SaleBestseller No. 4
Fonzier 18oz RV Awning Fabric Replacement Premium Grade Vinyl Camper Awning Replacement with Awning Anchor Kits & Pull Tension Strap for RV Trailer Motorhome - 14'(Fabric 13'2"), Green Fade
  • 【UPGRADED 18OZ VINYL】 Compared with other thin fabric replacement, we upgraded ours from 15oz to 18oz premium grade Vinyl for higher durability and service life. The average tensile strength test of the upgraded 18 oz mesh is 251 PSI (others: 140 PSI) , and its tearing strength is 40 PSI (others: 23 PSI). Higher resistance to tearing and tensile force ensure longer product service life. Also suitable for -4℉~167℉ weather.
  • 【HEAVYDUTY & NEAT DESIGN】 This 18oz fabric replacement has a 3-layer design: anti-UV composition on the surface, 18oz vinyl fabric in the middle, and waterproof membrane at the bottom. It is UPF50+ and 100% waterproof, protecting your eyes and skin from the harm UV and rain. Plus, we use hot-pressing process to make both the side edgings completely fused and it’s more stable than others sewn fabric in the market. You don't need to worry about getting fringe or burr on the neat sides.
  • 【READY-TO-INSTALL】 Each kit arrives ready to install and includes: RV awning anchor kits get your awning tied down quickly and easily, reducing the vibration and damage from wind. 3 poly-cords are sewn in fabric for saving time, you don’t need extra tool like press plate to install it. Just insert the poly-cord and fabric into the roll tube channel. Plus, 7.8ft RV awning pull strap with 1’ sewn-in poly-cord make it easy to catch with the rod to open the canopy.
  • 【TAILORED TO YOUR NEEDS!】 Fonzier RV replacement fabric is available for most awning brands, such as Dometic (A&E), Carefree, Lippert, Fiamma, Solera, etc. When selecting the size you need, pls measure the distance from the center of right arm to the center of left arm, and make sure the fabric size you order is less than the distance from the right arm to the left arm. Eg: If the length is 14', choose the size 14'(fabric 13'2”).
  • 【BEST CHOICE & WARRANTY】 Green fade topside and white underside match with outdoor environment perfectly. We put our customers at the top of all else, along with their suggestions and requirements. We stand behind our products and provide our customers with a 36-month warranty! If you have any questions or suggestions, please feel free to contact us.
Bestseller No. 5
JR Products 05014 Removable Awning Saver
  • Protects awning from rips and tears made by entry doors
  • Heavy duty extra wide plastic roller
  • Easily slides into bracket when needed
  • Zinc plated to resist rust
  • Includes screen door protector disc
Bestseller No. 6
Dometic 930004 Patio Awning Door Guard
  • Patio Awning Door Guard
  • Protects awning fabric from damage
  • One Guard per pack
  • Dometic part number: 930004
Bestseller No. 7
Awnlux White Manual Modular Retractable RV Awning Full Set Assemblies for RV, 5th Wheel, Travel Trailers, Toy Haulers, and Motorhome - RV Trailer Awning for Home or Camper - 10x8 Ft - Ocean Blue
  • Enjoy the outdoors in any season with Awnlux's Retractable RV Awning, designed to fit perfectly with your camper or RV. This retractable awning is made with utility in mind and can be opened and closed quickly without the use of electricity; simply pull the strap to extend and retract your awning as needed.
  • RV AWNING FABRIC — Our RV awning fabric is made of high-quality 16oz vinyl material, which is waterproof and thermally insulated, and improve the durability of this sun shade fabric.
  • RV AWNING DIMENSIONS — 10 x 8 Feet.Actual Fabric Dimensions: 9 Feet 2 Inches x 8 Feet.Both fabric roller and fabric lock rail are spliced and installed, which is more stable to use.
  • MULTIPLE SIZING & COLOR OPTIONS — Fitting RV ranging from 10' to 20' and available in 8 color fabrics,Manual Modular Retractable RV Awnings are designed to help meet the needs of your RV’s size and your personal style preferences.
  • EASY TO INSTALL — Our assembly contains all the parts needed for installation. There is a detailed installation video on the website, if you have any questions, you can communicate with us in time.
Bestseller No. 8
Leaveshade RV Awning Fabric Replacement Camper Trailer Awning Fabric Super Heavy Vinyl Coated Polyester 15'3''(Fit for 16' Awning)-USA Flag (Custom Looking)
  • Custom Looking Graphical - No Faded AMERICAN FLAG awning fabric replacement for your RV, offer you happier & distinctive camping but not only regular sun block and waterproof. Other custom graphical available to check with us
  • Innovated RV Awning Replacement Fabric Material - 15oz super heavy vinyl coated high strength twist polyester make the fabric much more strong for tearing resistant; special treatment on camper trailer awning fabric to provide -28℉ COLD CRACK resistant; anti-UV, frame resistant, to match American Standard (ASTM). Leaveshade offers 5 YEARS weathering
  • Well Workmanship and Easier Installation - Awning fabric edging cover by mesh screen fabric sewn makes the awning fabric looks premium made; 3 poly-cord (double ends) sewn in the awning fabric make you install it much easier than regular replacement fabric. Replacement pull straps included
  • HOW TO ORDER - Actual finished Fabric Measurement of 15'3'' is fit for 16 FT RV Awning (CAREFULL on MEASURING: the RV Awning using Center of Arm to Center of Arm measurement), and universal fits the most of awning brands such as Carefree, Dometic (A&E), Lippert, Carter, Faulkner, Fiamma, Solera, etc. Fit for RV awning Sizes: 7', 8', 9', 10', 11', 12', 13', 14', 15', 16', 17', 18', 19', 20', 21', 22', 23', and customized size available, we are manufacture!
  • NEW TECHNOLOGY - Leaveshade improved many points for rv awning fabric, to provide a new and different and amazing visual sense experience when Rving
Bestseller No. 9
KSJED 830463P Awning Rafter Rivet Slider Asm for RVs and Campers Replace for A&E 8500 9000
  • 【Material】:Made of steel-aluminum thus rust-proof, which is not affected by outdoor weather.
  • 【Replacement】:Fit RVs and campers awnings, replaces A & E Models 8500 & 9000 awnings.
  • 【Function】:Supports and stabilizes the awning while open or closed,keeping canopy tensioned.Provides ground support when the awning is in the patio position.Suitable for automatic roller blind awnings of most brands.
  • 【Package Include】:1× Awning rafter rivet, 1× pins.
  • 【Easy installation】:Please wipe it clean before installation, and then follow the steps in the product description to install.
SaleBestseller No. 10
Suncode RV Awning Fabric Replacement Waterpoof Universal Outdoors Canopy for Camper,Trailer,and Motorhome Awning Replacement Premium Grade Vinyl RV Canopy Replacement 10'(Fabric 9'2") Black Strip
  • AVAILBALE SIZE CHOICE (10FEET) - Actual Width– 9' 2" (The Fabric measures 9' 2" x 8' and is 4 ply fabric)
  • HIGH QUALITY - Our premium vinyl awnings are made with a 16oz vinyl. Built to last, these fabrics stand up to the light, weather and cleaners better than any other fabric.our thread is already in use with our popular Premium 16oz Vinyl Fabrics and is a key reason why we are able to offer a warranty on the Premium VInyl fabric construction. We are excited to offer this premium enhancement to our replacement fabrics.
  • KEEP COOL & BLOCK UV - This 16oz vinyl fabric for RV is used as the front awning of the RV. It can provide shaded place for you and your family in hot weather to keep you cool. The best RV awning provides plenty of shade to keep you protected in all weather conditions. You can park in spots you like and enjoy the outdoors.You’ll be protected from UV as you relax outside your RV.
  • EXPAND YOUR ACTIVITY SPACE - An RV awning creates extra room for your children to play. The space is also ideal for exercising and burning some calories. The awning creates a great place to relax without feeling cramped. you can freely breathe fresh air and precious breeze in the hot outdoors instead of just waiting inside the RV, which is very convenient for you to use.
  • FIT FOR - Our RV awning fabric replacement is fit for almost all awnings.Our universal fit fabric works with Carefree, Dometic, Lippert, Carter, and Faulkner awnings.

Last update on 2022-09-29 / Affiliate links / Images from Amazon Product Advertising API

This product was presentation was made with AAWP plugin.

 


 

 

Leave a Comment

Share to...