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August 8, 2022 NHTSA CAMPAIGN NUMBER: 22V595000
Damaged Cooktop Control Valves May Leak Gas
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 22V595
Manufacturer Airstream, Inc.
Components EQUIPMENT
Potential Number of Units Affected 116
Summary
Airstream, Inc. (Airstream) is recalling certain 2021-2022 Basecamp, Bambi, Atlas, Interstate, and Interstate 19 travel trailers equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Remedy
Dealers will inspect, and if necessary replace the cooktop, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Important Safety Recall
Airstream Touring Coach and Travel Trailer
NHTSA 22V-595/Transport Canada 2022-544
Operation code: (Touring Coach) TCSBR8905100 & (Travel Trailer) TTSBR8905100
Labor rate will be: 1 hr.
It has come to our attention that in certain model year 2021 & 2022 Atlas & Interstate (19″ & 24′) touring coaches, and certain model year 2021 & 2022 Bambi & Basecamp travel trailers, the Dometic 2 burner cooktop control valve that is mated directly to the control knob via the valve stem on the cooktop, may leak gas. The burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks.
NOTE: At the time these vehicles were being manufactured Airstream was using two different vendors due to supply chain shortages. Because of this, if a unit has a Suburban 2 burner cooktop, it IS NOT affected by this recall. If a unit has a Dometic 2 burner cooktop and was manufactured within the serial number range and date range noted below, you will need to contact Dometic and provide them with the model and serial number from the cooktop in order to request the replacement cooktop. The replacement cooktop will be provided at no cost. Upon receiving the cooktop, the remedy instructions will be provided as well as a recall response card that must be filled out and sent back to Dometic as stated in their instructions.
Please contact the Airstream Customer Service office at 877-344-1076 ext. 7491 for travel trailer or ext. 7401 for touring coach. You may also email us at customersupport@airstream.com for further assistance.
RANGE OF VEHICLES INVOLVED:
Airstream built between March 22, 2021 – December 29, 2021
Serial number range: (Touring Coach) 306791-309425, (Bambi) 557099-560983, (Basecamp) 205412-206706 Note: Because our VINs do not run in a contiguous series, there will be units in the VIN range which will not be affected by this Service Bulletin.
Equipment needed:
A Dometic cooktop if needed.
Tools needed:
#10 torque bit screwdriver
Leak solution
Manometer
If the unit fall inside the vin number range and has the Dometic cooktop it will need to be changed
If the unit has the Suburban cooktop then no other steps need to be taken. This cooktop passes.
To remove the Dometic cooktop:
Turn off the LP system before removing the cooktop.
Using a small screwdriver remove the rubber plug cap from the screw hole
Use a 13/16 and a 11/16 wrench to remove the gas line.
Install the new cooktop:
Connect the LP line first. Check for leak before tightening the clamp.
Use gas leak solution on the connection and also do a LP drop pressure test.
After The cooktop passes the leak test tighten the four clamp and replace the rubber plugs.
Chronology :
On May 12, 2022, Airstream received an email from Dometic stating that on May 3, 2022 Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. Specifically, the burner control valves may become damaged, causing a gas leak.
On May 14, 2022 we began the process of identifying the affected units.
8/5/2022 – Due to lack of documentation of the cooktop serial numbers, it was decided that Airstream would broaden the affected init population ina n effort to capture the units produced with the affected cooktops and include an inspection process as part of the recall remedy.
Airstream will be submitting a 573 to begin the recall process.
22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops
22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops
10 Affected Products
Vehicles
MAKE | MODEL | YEAR |
AIRSTREAM | ATLAS | 2021-2022 |
AIRSTREAM | BAMBI | 2021-2022 |
AIRSTREAM | BASECAMP | 2021-2022 |
AIRSTREAM | INTERSTATE | 2021-2022 |
AIRSTREAM | INTERSTATE NINETEEN | 2021-2022 |
7 Associated Documents
Defect Notice 573 Report
RCLRPT-22V595-3081.PDF 214.506KB
Recall Acknowledgement
RCAK-22V595-2857.pdf 646.295KB
Recall 573 Report – 9/21/2022
RCLRPT-22V595-3924.PDF 242.892KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V595-7429.pdf 511.901KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V595-9521.PDF 211.126KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V595-3246.pdf 144.358KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V595-3942.PDF 211.229KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V595&docType=RCL
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Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
IMPORTANT SAFETY RECALL This notice applies to your vehicle: «VIN» «Owner_name» «Street» «City», «State» «Zip» Dear «Owner_name»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Airstream has decided that a defect that relates to motor vehicle safety exists in Model Year 2021 & 2022 Atlas & Interstate touring coaches as well as, Bambi & Basecamp travel trailers. As a result, Airstream is conducting a safety recall. Airstream, Inc. (Airstream) is recalling 2021 & 2022 Atlas & Interstate touring coaches as well as, Bambi & Basecamp travel trailers. The Dometic 2 burner (SMEV) control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas. The burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks. If a gas leak occurs, this could result in a fire, personal injury and/or property damage. Airstream dealers will be instructed to perform an inspection of the cooktops. If the cooktop IS NOT part of the affected population, no further action is required. If the cooktop IS part of the affected population, Airstream will provide all parts and labor free of charge. An authorized Airstream dealer will need to perform the recall and replace the cooktop. The model and serial number are required to be logged on the claim and will be needed when contacting Dometic to order the replacement cooktop. Upon receiving the cooktop, the remedy instructions will be provided as well as a recall response card that must be filled out and sent back to Dometic as stated in their instructions. This will be done at no cost to the customer. This repair will take approximately 1 hour. At the time your vehicle was being manufactured Airstream was using two different vendors due to supply chain shortages. Because of this, if your unit has a Suburban 2 burner cooktop, you are not affected by this recall. For tracking purposes, please contact Airstream Customer Service via email at support@airstream.com and provide us with the last 6 digits of your VIN. If your unit has a Dometic 2 burner cooktop you should contact your selling dealer immediately to schedule a service appointment to have the recall completed on your vehicle. If you have any questions concerning this recall or if you need any assistance, please contact the Airstream Customer Service Department by mail at Airstream, P.O. Box 629, Jackson Center, OH 45334-0629, or by phone at 877-596-6111 ext. 7491. If you have had the appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from Airstream by contacting the Airstream Customer Service Department. If after contacting Airstream Customer Service you are still not satisfied, we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us. Thank you for your attention and cooperation in this matter. Sincerely, Airstream Rick March General Manager of Airstream Customer Support Group cc: National Highway Traffic Safety Administration (NHTSA) What we need you to do RECREATIONAL VEHICLE SAFETY RECALL NOTICE Safety Recall: NHTSA 22V-595/Transport Canada 2022-544 Safety Advisory: September 21, 2022 What we will do Reason for this recall
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Important Safety Recall Airstream Touring Coach and Travel Trailer NHTSA 22V-595/Transport Canada 2022-544 Airstream built between March 22, 2021 – December 29, 2021 NOTE: At the time these vehicles were being manufactured Airstream was using two different vendors due to supply chain shortages. Because of this, if a unit has a Suburban 2 burner cooktop, it IS NOT affected by this recall. If a unit has a Dometic 2 burner cooktop and was manufactured within the serial number range and date range noted below, you will need to contact Dometic and provide them with the model and serial number from the cooktop in order to request the replacement cooktop. The replacement cooktop will be provided at no cost. Upon receiving the cooktop, the remedy instructions will be provided as well as a recall response card that must be filled out and sent back to Dometic as stated in their instructions. Serial number range: (Touring Coach) 306791-309425, (Bambi) 557099-560983, (Basecamp) 205412-206706 Note: Because our VINs do not run in a contiguous series, there will be units in the VIN range which will not be affected by this Service Bulletin. Operation code: (Touring Coach) TCSBR8905100 & (Travel Trailer) TTSBR8905100 Labor rate will be: 1 hr. It has come to our attention that in certain model year 2021 & 2022 Atlas & Interstate (19″ & 24′) touring coaches, and certain model year 2021 & 2022 Bambi & Basecamp travel trailers, the Dometic 2 burner cooktop control valve that is mated directly to the control knob via the valve stem on the cooktop, may leak gas. The burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks. Please contact the Airstream Customer Service office at 877-344-1076 ext. 7491 for travel trailer or ext. 7401 for touring coach. You may also email us at customersupport@airstream.com for further assistance. RANGE OF VEHICLES INVOLVED: A Dometic cooktop if needed. 13/16 wrench 11/16 wrench Manometer To remove the Dometic cooktop: Equipment needed: Tools needed: #10 torque bit screwdriver If the unit fall inside the vin number range and has the Dometic cooktop it will need to be changed If the unit has the Suburban cooktop then no other steps need to be taken. This cooktop passes. Leak solution Leak solution Turn off the LP system before removing the cooktop. Pictured below is the bottom side of the clamp. Using a small screwdriver remove the rubber plug cap from the screw hole Use a #10 torque but to loosen all four screws to loosen the clamps. Use a 13/16 and a 11/16 wrench to remove the gas line. Install the new cooktop: Connect the LP line first. Check for leak before tightening the clamp. After The cooktop passes the leak test tighten the four clamp and replace the rubber plugs. Use gas leak solution on the connection and also do a LP drop pressure test.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-595 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Airstream, Inc. Submission Date : SEP 21, 2022 NHTSA Recall No. : 22V-595 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Airstream, Inc. Address : 419 West Pike Street PO Box 629 Jackson Center OH 45334-0629 Company phone : 937-596-6111 Population : Number of potentially involved : 2,856 Estimated percentage with defect : 4 % Vehicle Information : Vehicle 1 : 2021-2022 Airstream Basecamp, Bambi, Atlas, Interstate, Interstate 19 Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : The supplier Dometic Corp indicated that the scope date(s) are from August 2020, through June 2021. Airstream used that information to set our recall scope. On May 19, 2022, Dometic Corp indicated that the scope dates have increased. The scope date is now August 2020 through May 12, 2022. Production Dates : MAR 22, 2021 – DEC 29, 2021 VIN Range 1 : Begin : 1SMG4DC10MJ205412 End : 1SMG4DD2XNJ206706 Not sequential VIN Range 2 : Begin : 1STCMAA10MJ557099 End : 1STVMAF1XNJ560983 Not sequential VIN Range 3 : Begin : 1B9GUWA20MJ306791 End : 1B9KUWH2XNJ309425 Not sequential Description of Defect : Description of the Defect : Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.” FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user. Description of the Cause : Per Dometic Recall 22E021, the burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks. Part 573 Safety Recall Report 22V-595 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Per Dometic Recall 22E021, while being used the smell of gas may precede any ignition and presence of flame. Involved Components : Component Name 1 : Dometic Cooktop, Two Burner LPG Component Description : Dometic Cooktop, Two Burner LPG Component Part Number : PI8022 Supplier Identification : Component Manufacturer Name : Dometic Corporation Address : 5155 Verdant Dr. Elkhart Indiana 46516 Country : United States Chronology : On May 12, 2022, Airstream received an email from Dometic stating that on May 3, 2022 Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. Specifically, the burner control valves may become damaged, causing a gas leak. On May 14, 2022 we began the process of identifying the affected units. 8/5/2022 – Due to lack of documentation of the cooktop serial numbers, it was decided that Airstream would broaden the affected init population ina n effort to capture the units produced with the affected cooktops and include an inspection process as part of the recall remedy. Airstream will be submitting a 573 to begin the recall process. Part 573 Safety Recall Report 22V-595 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Dealers will be instructed to perform an inspection of the cooktops. If the cooktop is not part of the affected units, no further action is required. I the cooktop is part of the affected units, Airstream will provide all parts and labor free of charge to Consumers and Dealers. An authorized Airstream dealer will need to perform the remedy and replace the cooktop. The Model and Serial Number are required to be logged on the claim, and will be needed when contacting Dometic to order the replacement cooktop. Upon receiving the cooktop, the remedy instructions will be provided as well as a recall response card that must be filled out and sent back to Dometic as stated in their instructions. How Remedy Component Differs from Recalled Component : Per Dometic Recall 22E021, The replacement/exchange unit will have a completely different serial number outside of the recall population that will not have the defective burner control valve. The units will be visually the same to the end user. Identify How/When Recall Condition was Corrected in Production : Per Dometic Recall 22E021, Burner control valves from the supplier are no longer in use at the manufacturing site. The supplier only provided a limited production run because of production volume challenges. Recall Schedule : Description of Recall Schedule : Airstream will send dealer and owner notification letters once approved by NHTSA. Planned Dealer Notification Date : OCT 07, 2022 – OCT 07, 2022 Planned Owner Notification Date : OCT 07, 2022 – OCT 07, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-595 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Airstream, Inc. Submission Date : AUG 08, 2022 NHTSA Recall No. : 22V-595 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Airstream, Inc. Address : 419 West Pike Street PO Box 629 Jackson Center OH 45334-0629 Company phone : 937-596-6111 Population : Number of potentially involved : 116 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Airstream Basecamp, Bambi, Atlas, Interstate, Interstate 19 Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : The supplier Dometic Corp indicated that the scope date(s) are from August 2020, through June 2021. Airstream used that information to set our recall scope. On May 19, 2022, Dometic Corp indicated that the scope dates have increased. The scope date is now August 2020 through May 12, 2022. Production Dates : MAR 22, 2021 – DEC 29, 2021 VIN Range 1 : Begin : 1SMG4DC10MJ205412 End : 1SMG4DD2XNJ206706 Not sequential VIN Range 2 : Begin : 1STCMAA10MJ557099 End : 1STVMAF1XNJ560983 Not sequential VIN Range 3 : Begin : 1B9GUWA20MJ306791 End : 1B9KUWH2XNJ309425 Not sequential Description of Defect : Description of the Defect : Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.” FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user. Description of the Cause : Per Dometic Recall 22E021, the burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks. Part 573 Safety Recall Report 22V-595 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Per Dometic Recall 22E021, while being used the smell of gas may precede any ignition and presence of flame. Involved Components : Component Name 1 : Dometic Cooktop, Two Burner LPG Component Description : Dometic Cooktop, Two Burner LPG Component Part Number : PI8022 Supplier Identification : Component Manufacturer Name : Dometic Corporation Address : 5155 Verdant Dr. Elkhart Indiana 46516 Country : United States Chronology : On May 12, 2022, Airstream received an email from Dometic stating that on May 3, 2022 Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. Specifically, the burner control valves may become damaged, causing a gas leak. On May 14, 2022 we began the process of identifying the affected units. 8/5/2022 – Due to lack of documentation of the cooktop serial numbers, it was decided that Airstream would broaden the affected init population ina n effort to capture the units produced with the affected cooktops and include an inspection process as part of the recall remedy. Airstream will be submitting a 573 to begin the recall process. Part 573 Safety Recall Report 22V-595 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Dealers will be instructed to perform an inspection of the cooktops. If the cooktop is not part of the affected units, no further action is required. I the cooktop is part of the affected units, Airstream will provide all parts and labor free of charge to Consumers and Dealers. An authorized Airstream dealer will need to perform the remedy and replace the cooktop. The Model and Serial Number are required to be logged on the claim, and will be needed when contacting Dometic to order the replacement cooktop. Upon receiving the cooktop, the remedy instructions will be provided as well as a recall response card that must be filled out and sent back to Dometic as stated in their instructions. How Remedy Component Differs from Recalled Component : Per Dometic Recall 22E021, The replacement/exchange unit will have a completely different serial number outside of the recall population that will not have the defective burner control valve. The units will be visually the same to the end user. Identify How/When Recall Condition was Corrected in Production : Per Dometic Recall 22E021, Burner control valves from the supplier are no longer in use at the manufacturing site. The supplier only provided a limited production run because of production volume challenges. Recall Schedule : Description of Recall Schedule : Airstream will send dealer and owner notification letters once approved by NHTSA. Planned Dealer Notification Date : OCT 07, 2022 – OCT 07, 2022 Planned Owner Notification Date : OCT 07, 2022 – OCT 07, 2022 * NR – Not Reported
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