KTB2208 – Cracks in Tire Tread Grooves – 2019-2023 KTM Motorcycles

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August 5, 2022 NHTSA CAMPAIGN NUMBER: 22V588000

Cracks in Tire Tread Grooves/FMVSS 119

Cracks in the tread can lead to tread separation, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V588

Manufacturer KTM North America, Inc.

Components TIRES

Potential Number of Units Affected 27,399

 

Summary

KTM North America, Inc. (KTM) is recalling certain 2019-2023 Husqvarna and KTM motorcycles with equipped with TKC80 tires. Please refer to KTM’s recall report for specific model details. Cracks longer than 3/16 inch may develop in the tread grooves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, “New Pneumatic Tires-Other Than Passenger Cars.”

 

Remedy

Dealers will replace the affected tires, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact KTM’s customer service at 1-888-985-6090. KTM’s numbers for this recall are KTB2208 and HTB2207.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for KTM Recalls

 


RECALL: THIS MODIFICATION HAS TOP PRIORITY AND MUST BE PERFORMED IMMEDIATELY TO ENSURE CUSTOMER SAFETY

 

CONTINENTAL TKC 80 TIRE RECALL 

 

AFFECTED MODELS: 

2019 Model Year: 250 EXC-F, 350 EXC-F, 450 EXC-F Six Days, 500 EXC-F, 690 Enduro R, 1090 Adventure R, 1290 Super Adventure R TKC

2020 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R, 1290 Super Adventure R TKC

2021 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R, 890 Adventure R, 890 Adventure R Rally

2022 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R, 890 Adventure R

2023 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days

 

RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN KTM DEALER.NET

 

INITIAL INFORMATION:

Continental Tire the Americas, LLC (“CTA”) has determined that certain TKC 80 tires fail to conform to Federal Motor Vehicle Safety Standard No. 119, “New pneumatic tires – other than passenger cars.”

 

CTA has initiated a tire safety recall to remove these tires from service. The KTM models listed above were originally equipped with TKC 80 brand tires.

 

CTA has determined that groove cracks in the tread rubber developed during internal testing.  Groove cracking may appear during the tire service life and can lead to tread separation, increasing the risk of a crash.

 

On the specified 690, 890, 1090 and 1290 Models listed above only the originally equipped TKC 80 front tire is affected and needs replaced.

 

On the specified 250, 350, 450 and 500 EXC-F Models listed above both the originally equipped TKC 80 front and rear tires are affected and need replaced.

 

Customers that still have originally equipped TKC 80 tires mounted on their motorcycle are eligible to have the recall tire replacement performed by an authorized KTM dealer.

 

KTM is notifying all registered owners of the motorcycles by mail. A copy of the customer letter is included in this bulletin. The customer should take the letter along with the affected motorcycle to an authorized KTM Dealer to have their TKC 80 tire(s) replaced.

Dealers must replace affected TKC 80 tires on all affected model motorcycles in their inventory prior to any customer delivery. Any of the affected model motorcycles received directly from KTM North America, Inc. require replacement of affected TKC 80 tires prior to customer delivery. Affected motorcycles acquired through dealer transfers or trades must be remedied and checked in KTM Dealer.net to ensure and document that the repair has been performed.

 

Motorcycles that are affected must not be sold or operated until the affected TKC 80 tires are replaced as described in this bulletin. It is a violation of KTM North America, Inc. policy for an authorized KTM dealer to deliver any affected motorcycles to customers before the procedure in this bulletin has been performed.

 

KTM must report to the federal government on a regular basis how many motorcycles have been repaired during this campaign. Be sure to submit your warranty request for reimbursement on every motorcycle repaired to ensure accurate compliance numbers.

 

PROCEDURE FOR REPAIR:

Customer procedure to follow if the customer has affected tires currently mounted on their motorcycle and will visit a KTM Dealer.  Use this procedure for affected motorcycles in your inventory as well:

 

We shall not provide a description of general workshop methods. Likewise, safety rules that apply in a workshop are not specified here. It is assumed that the repair work will be performed by a fully trained mechanic who has completed training or has a corresponding qualification. In the event of uncertainty, the most recent repair manual must be consulted.

 

In the interest of clarity, some components may be shown disassembled or may not be shown at all. It is not always necessary to disassemble the component to perform the activity in question. Please follow the instructions in the text.

 

1. On the specified 690, 890, 1090, and 1290 Models exchange front tire with a new Continental TKC 80 tire.

2. On the specified 250, 350, 450 and 500 EXC-F Models exchange front and rear tire with new Continental TKC 80 tire.

3. If you have questions about if a tire is affected double check the “Identifying Tires by Product Line and DOT” information on pages 4 for more details.

4. If the new Continental TKC 80 tires are not available, use any alternative tire brand that meets the specification and the customer wishes. Order replacement tires from your normal tire supplier.

5. All removed affected TKC 80 tires must be rendered unserviceable (e.g. by cutting or drilling through the sidewall besides the DOT code). See the detailed instructions on page 4.

6. Create and submit a TI claim with tire, material and labor costs associated with the tire replacement and attach a copy of the invoice to the claim.

  • To get reimbursed for the amount shown on the invoice enter code GA07 in the part number entry field as seen in the example shown below.
  • In the quantity field enter the dollar amount on the invoice. Round up to the nearest dollar as seen in the example shown below.  Do not enter a quantity with a decimal point.
  • For example a quantity of 100 equals $100 dollars of reimbursement.
  • Attach a photo of the original tire to the claim that you rendered unserviceable by cutting or drilling through the sidewall.

 

Customer procedure to follow if the customer has affected tires currently mounted on their motorcycle and will visit a Continental tire Dealer:

Customers also have the option to have their affected TKC 80 tires replaced by their nearest Continental tire dealer. Customers that decide this option will have to organize the tire replacement and reimbursement between the Continental tire dealer and Continental Tire the Americas.

 

Customers choosing this option should be referred to contact Continental Tire the Americas for guidance and assistance.  Customers should visit the Continental Motorcycle Tire Recall website at https://www.recallapps.com/app/continentaltires for more information on rules and procedures. Or they can call Continental at 1-888-799-2168 (Menu option – Motorcycle Tire Recall) for assistance.

 

Customer procedure to follow if the customer has already replaced affected tires on their motorcycle: If a customer has already replaced an affected tire prior to receipt of this notice due to the condition described the customer must contact Continental Tire the Americas for guidance and assistance regarding reimbursement.  To be eligible for reimbursement, the customer must submit the required documents to CTA using their Continental Motorcycle Tire Recall website at https://www.recallapps.com/app/continentaltires

 

If the customer is in this classification and has any questions about these instructions, please refer the customer to the CTA website at https://www.recallapps.com/app/continentaltires. Or they can contact Continental Tire the Americas at 1-888-799-2168 (Menu option – Motorcycle Tire Recall) for assistance.

 

Identifying Tires by Product Line and DOT 

The subject tires were sold as replacement and original equipment tires. The tires must match both the tire line, full DOT tire identification number (TIN) and production period to be part of the recall:

 

1. Tire Lines – TKC80 tire line

2. DOT TIN’s – see list of affected articles shown in Attachment no. 1 below

3. Production period: 0119 to 1722

Examples for full identification see Attachment no. 2.

Identifying Tires by Product Line and DOT

Identifying Tires by Product Line and DOT

 

RENDERING TIRES UNSERVICEABLE INSTRUCTIONS:

RENDERING TIRES UNSERVICEABLE INSTRUCTIONS

 

PARTS ORDERING:

Order replacement tires from your normal tire supplier.

 


IMPORTANT SAFETY RECALL NOTICE 

NHTSA Recall No. xxxVxxx 

 

7/xx/2022

This notice applies to your motorcycle, VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»

 

RE: Affected models: 

 

2019 Model Year: 250 EXC-F, 350 EXC-F, 450 EXC-F Six Days, 500 EXC-F, 690 Enduro R, 1090 Adventure R, 1290 Super Adventure R TKC

2020 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R, 1290 Super Adventure R TKC

2021 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R, 890 Adventure R, 890 Adventure R Rally

2022 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R, 890 Adventure R

2023 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days

 

Dear KTM Customer,

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

Continental Tire the Americas, LLC (“CTA”) has determined that certain TKC 80 tires fail to conform to Federal Motor Vehicle Safety Standard No. 119, “New pneumatic tires – other than passenger cars.”

 

CTA has initiated a tire safety recall to remove these tires from service. The KTM models listed above were originally equipped with TKC 80 brand tires.

 

CTA has determined that groove cracks in the tread rubber developed during internal testing.  Groove cracking may appear during the tire service life and can lead to tread separation, increasing the risk of a crash.

 

On the specified 690, 890, 1090 and 1290 Models listed above only the originally equipped TKC 80 front tire is affected and needs replaced

 

On the specified 250, 350, 450 and 500 EXC-F Models listed above both the originally equipped TKC 80 front and rear tires are affected and need replaced.

 

Procedure to follow if you have affected tires currently mounted on your motorcycle and will visit a KTM Dealer: Customers that still have originally equipped TKC 80 tires mounted on their motorcycle are eligible to have the recall tire replacement performed by an authorized KTM dealer.

If you have originally equipped affected TKC 80 tires mounted on your motorcycle please contact your authorized KTM Dealer (log onto www.ktm.com for a complete dealer listing) as soon as possible to arrange having your affected TKC 80 tire or tires replaced.  It is suggested that you call your local authorized KTM Dealer to make an appointment to have the recall repair performed. It is also advised that during your conversation with the dealer that you discuss tire availability with them so replacement tires can be ready and available to mount on your motorcycle at the time of your appointment. Please present a copy of this letter along with your motorcycle to your local authorized KTM dealer.  There will be no charge for this service.

 

Procedure to follow if you have affected tires currently mounted on your motorcycle and will visit a Continental tire Dealer:

You also have the option to have your affected TKC 80 tires replaced by their nearest Continental tire dealer.  Customers that decide this option will have to organize the tire replacement and reimbursement between the Continental tire dealer and Continental Tire the Americas.

If you choose this option please contact Continental Tire the Americas for guidance and assistance.  Customers should visit the Continental Motorcycle Tire Recall website at https://www.recallapps.com/app/continentaltires for more information on rules and procedures.

Or you can call Continental at 1-888-799-2168 (Menu option – Motorcycle Tire Recall) for assistance.

 

Procedure to follow if you have already replaced affected tires on your motorcycle:

If you have already replaced an affected tire prior to receipt of this notice due to the condition described please contact Continental Tire the Americas for guidance and assistance regarding reimbursement.  To be eligible for reimbursement, the customer must submit the required documents to CTA using their Continental Motorcycle Tire Recall website at https://www.recallapps.com/app/continentaltires.  Or you can contact Continental Tire the Americas at 1-888-799-2168 (Menu option – Motorcycle Tire Recall) for assistance.

 

Detailed tire identification information can be found on the Continental Motorcycle Tire Recall website at https://www.recallapps.com/app/continentaltires.

 

If you believe that CTA has failed or is unable to remedy the defect without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590, or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.nhtsa.gov.

 

If you have any questions related to the content of this letter, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if for any reason KTM is unable to remedy the situation without charge, or within a reasonable amount of time, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.nhtsa.gov.

 

If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform KTM North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope.

 

If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.

 

We apologize for any inconvenience and want to assure you that our commitment together with all KTM Dealers is to provide you with the highest level of service, support and customer satisfaction.

 

Best Regards,

Dealer Services Department  KTM North America, Inc.

 


Chronology :

Continental Tire 573 Saftey Recall Report 22T-006 provides the following chronology: February 2022: CTA filed a Noncompliance Information Report (NHTSA ID 22T003) to initiate a recall of the complete ContiScoot tire line because of potential tread groove cracking. During the investigation, CTA evaluated and performed endurance testing on additional motorcycle tire products. February – April 2022: The additional endurance tests revealed further products from the Continental tire lines TKC80, ContiGo!, K62, and LB which are sensitive to developing groove cracks. April 29, 2022: CTA made a determination that noncompliance on various products exists and therefore decided to initiate this recall. CTA is not aware of any field complaints for this condition and has not received any reports of property damage or personal injury claims for the affected products.

KTMNA is not aware of any field complaints and has not received any reports of property damage or personal injury.

 


38 Affected Products

Vehicles

MAKE MODEL YEAR
HUSQVARNA 701 ENDURO 2019-2021
HUSQVARNA 701 ENDURO LR 2020
HUSQVARNA FE 250 2019
HUSQVARNA FE 350 2019
HUSQVARNA FE 350S 2020-2023
HUSQVARNA FE 450 2019
HUSQVARNA FE 501 2019
HUSQVARNA FE 501S 2020-2023
KTM 1090 ADVENTURE R 2019
KTM 1290 SUPER ADVENTURE R 2019-2020
KTM 250 EXC-F 2019
KTM 350 EXC-F 2019-2023
KTM 450 EXC-F 2019
KTM 500 EXC-F 2019-2023
KTM 690 ENDURO R 2019-2022
KTM 890 ADVENTURE R 2021-2022
KTM 890 ADVENTURE R RALLY 2021

 


12 Associated Documents

Recall Acknowledgement

RCAK-22V588-4622.pdf 688.68KB

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Remedy Instructions and TSB

RCRIT-22V588-4204.pdf 470.477KB

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Remedy Instructions and TSB

RCRIT-22V588-9642.pdf 452.588KB

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Recall 573 Report – August 11, 2022

RCLRPT-22V588-8918.PDF 224.019KB

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Defect Notice 573 Report

RCLRPT-22V588-7299.PDF 224.068KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V588-9641.pdf 391.336KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V588-5913.pdf 469.554KB

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Safety Bulletin

RCSB-22V588-9217.pdf 452.588KB

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Safety Bulletin

RCSB-22V588-6580.pdf 470.477KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V588-2349.PDF 211.151KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V588-5922.PDF 211.255KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V588-3490.PDF 211.333KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V588&docType=RCL

 


 

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