9903578 – Awning Fabric May Detach Causing Awning to Drop – 2022 Jayco Greyhawk, Greyhawk Prestige, Melbourne, Redhawk, & Entegra Coach Odyssey

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August 4, 2022 NHTSA CAMPAIGN NUMBER: 22V575000

Awning Fabric May Detach Causing Awning to Drop

An awning that drops or extends beyond normal operation can increase the risk of injury.

 

NHTSA Campaign Number: 22V575

Manufacturer Jayco, Inc.

Components EQUIPMENT

Potential Number of Units Affected 118

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2022 Greyhawk, Greyhawk Prestige, Melbourne, Redhawk, and Entegra Coach Odyssey vehicles. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

 

Remedy

Dealers will inspect and repair, or replace the awning fabric, as necessary, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Jayco’s customer service at 1-800-283-8267. Jayco’s number for this recall is 9903578.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Chronology :

A formal notification sent from Lippert Components to Jayco Inc. on Monday, July 18, 2022 at 9:17 a.m. regarding Lippert Recall 22E-055. Lippert provided an excel file listing our affected purchases and shipment history of the awnings involved in the recall. On July 18, 2022 WIRC (Warranty and Incident Review Committee) elevated to CPAC (Corrective and Preventive Action Committee). On July 20, 2022 CPAC discussed the incident and elevated to SSC (Safety Steering committee). On July 28, 2022 SSC discussed the incident and voted to proceed with a recall.

Updated 8/19/22: Jayco received two warranty claims for awnings in the population that had partial separation at the weld seam and received one notice of property damage caused by a complete separation of the awning fabric at the weld seam.

 


22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning

 

22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
ENTEGRA ODYSSEY 2022
JAYCO GREYHAWK 2022
JAYCO GREYHAWK PRESTIGE 2022
JAYCO MELBOURNE 2022
JAYCO REDHAWK 2022

 


13 Associated Documents

Recall Acknowledgement

RCAK-22V575-8528.pdf 689.826KB

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Defect Notice 573 Report

RCLRPT-22V575-4191.PDF 215.184KB

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Recall 573 Report – 8/19/2022

RCLRPT-22V575-9974.PDF 215.311KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V575-8830.pdf 258.557KB

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Remedy Instructions and TSB

RCRIT-22V575-1382.pdf 1077.247KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V575-0486.pdf 35.551KB

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Remedy Instructions and TSB

RCRIT-22V575-3154.pdf 1078.23KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V575-7163.PDF 211.126KB

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Remedy Instructions and TSB

RCRIT-22V575-9656.pdf 1077.023KB

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Remedy Instructions and TSB

RCRIT-22V575-4913.pdf 1076.732KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V575-2837.PDF 211.226KB

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Remedy Instructions and TSB

RCRIT-22V575-7313.pdf 1079.223KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V575-5091.PDF 211.307KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V575&docType=RCL

 


 

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