22KWE – Steering Gear Assembled Incorrectly – 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, & C500

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September 26, 2022 IMPORTANT SAFETY RECALL The VINs are listed on the back of this letter This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Subject: Safety Recall 22KWE – Sheppard Steering Gear Incorrectly Assembled NHTSA Recall number 22V547 Dear Kenworth Customer, Kenworth Truck Company has determined that a defect, which relates to motor vehicle safety, exists in certain Model Year 2022-2023 T170, T270, T280, T370, T380, T440, T470, T480, T680, T680 NextGen, T800, T880, W900, W990, and C500 chassis built from 06/01/2021 through 06/16/2022. The steering gear may have been incorrectly assembled, which could cause the steering gear to fracture, resulting in loss of steering control and increased risk of a crash. In reported instances, the failures have occurred at low speed, high steering angle maneuvers when steering stresses are highest. No audible or visual warning is available. Kenworth has initiated a recall to remedy the defect in cooperation with R.H. Sheppard. Please contact your Kenworth dealer. To find your Kenworth dealer, please visit Dealer Locator at www.Kenworth.com. The steering gear on your vehicle will be inspected. The inspection will take 1.0 hour. If the gear passes inspection (“Good” or “Out of Date Range”), no further action is required. If the gear fails inspection (“Suspect”), a replacement gear will be ordered and installed. Steering gears for this repair may have significant lead time due to supplier capacity and supply chain issues. Coordinate with your dealer to determine expected parts arrival dates and inspection/repair scheduling. Inspecting dealers do not need to be the repairing dealer. Vehicle owners can contact Sheppard directly for more information about this recall. Call 1-877-409-9869. Representatives are available Monday – Thursday, 8:00 am – 6:00 pm ET and Friday 8:00 am – 5:00 pm ET. When parts arrive at the dealer, the steering gear will be replaced. This repair may take up to 3.0 hours of additional labor depending on vehicle configuration and dealer scheduling. This repair will be performed at no charge to you. The problem is… Certain steering gears may have been incorrectly assembled What your dealer will do… Dealers will inspect all affected steering gears and replace suspect steering gears as parts are available. What you must do … Contact your Kenworth Dealer to schedule an appointment for inspection and/or repair. If you had this inspection and/or repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Please contact your Kenworth dealer for more information. If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall or experience any difficulty in making arrangements for this repair, please contact Kenworth Customer Service using one of the following: Email: Kenworth.Campaigns@paccar.com with the bulletin number in the subject line or Mail: Kenworth Truck Company, P.O. Box 1000, Kirkland, WA 98083-1000, Attn: Customer Service Department or Phone: 425-828-5888 You may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov, if you believe that the manufacturer or dealer failed or was unable to remedy the defect without charge within a reasonable time following the earliest date upon which replacement parts and procedures become available. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner if you know their name. We regret any inconvenience that this work may cause you and appreciate your cooperation in this matter. Thank yo u, Annick Hollingsworth Director of Service Platforms Kenworth Truck Company

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8/2/22, 1:53 PM Aftersales Warranty – Federal Recall Bulletin Recall 22KWE: Sheppard Steering Gear Incorrectly Assembled Number 22KWE / 22V547 / 2022-410 t? Edit c..O Clone Supplier R. H. Sheppard Co., Inc. Description Sheppard Steering Gear Incorrectly Assembled Date 8/2/2022 What’s New Safety Recall – Interim Notification – Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss of steering control, increasing the risk of a crash. Inspection and repair information will be added when procedures and parts are available. Introduction Kenworth Truck Company has determined that a defect, which relates to motor vehicle safety, exists in certain Model Year 2022-2023 T170, T270, T280, T370, T380, T440, T470, T480, T680, T680 NextGen, T800, T880, W900, W990, and CS00 chassis built from 06/01/2021 through 06/16/2022. The steering gear may have been incorrectly assembled, which could cause the steering gear to fracture, resulting in loss of steering control and increased risk of a collision. Some steering gears were assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm shaft and loss of vehicle steering. Steering gears with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. Situation 26,690 (25,100 US and 1,590 CAN) Model Year 2022-2023 T170, T270, T280, T370, T380, T440, T470, T480, T680, T680 NextGen, T800, T880, W900, W990, and CS00 chassis built from 06/01/2021 through 06/16/2022 https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL 3BhY2Nhcm5IdC5zaGFyZXBvaW50LmN… 1/3 8/2/22, 1:53 PM with suspect steering gears. Aftersales Warranty – Federal Recall Bulletin Resolution Safety Recall This bulletin will be updated when the repair procedure and parts are available. Federal Law It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or noncompliance has been corrected. Parts Steering gears with part numbers shown below listed in eCAT are SUSPECT. These gears will be inspected when the procedure is available. SUSPECT Steering gears with part numbers shown below listed in eCAT are NOT AFFECTED. No further action is required on unaffected chassis. https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL 3BhY2Nhcm51dC5zaGFyZXBvaW50LmN… 2/3 8/2/22, 1:53 PM NOT AFFECTED Links Chassis List Authored by: JB3 Aftersales Warranty – Federal Recall Bulletin https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL 3BhY2Nhcm51dC5zaGFyZXBvaW50LmN… 3/3

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8/25/22, 1:23 PM Aftersales Service – Federal Recall Bulletin Recall 22KWE: Sheppard Steering Gear Incorrectly Assembled Number 22KWE / 22V547 / 2022-410 t? Edit c..O Clone Supplier R. H. Sheppard Co., Inc. Description Sheppard Steering Gear Incorrectly Assembled Date 8/2/2022 What’s New !!! ALWAYS USE LATEST VERSION !!! – Updated 08/22/2022 Safety Recall – Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss of steering control, increasing the risk of a crash. Steering gear serial numbers must be inspected to determine suspect gears. This Phase 1 release is for inspection and data collection only due to supply chain issues. The bulletin has been updated to include Warranty Quick Claim explanations and updated procedures. This bulletin will be updated when parts and repair procedures are available. Introduction !!! ALWAYS USE LATEST VERSION !!! – Due to the fluid nature of this situation, this bulletin will be updated frequently. – Updated 08/22/2022. Kenworth Truck Company has determined that a defect, which relates to motor vehicle safety, exists in certain Model Year 2022-2023 T170, T270, T280, T370, T380, T440, T470, T480, T680, T680 NextGen, T800, T880, W900, W990, and CS00 chassis built from 06/01/2021 through 06/16/2022. The steering gear may have been incorrectly assembled, which could cause the steering gear to fracture, resulting in loss of steering control and increased risk of a collision. Some steering gears were assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm shaft and loss of vehicle steering. Steering gears with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL 3BhY2Nhcm5IdC5zaGFyZXBvaW50LmN… 1/5 8/25/22, 1:23 PM Situation Aftersales Service – Federal Recall Bulletin 26,678 (25,088 US and 1,590 CAN) Model Year 2022-2023 T170, T270, T280, T370, T380, T440, T470, T480, T680, T680 NextGen, T800, T880, W900, W990, and CS00 chassis built from 06/01/2021 through 06/16/2022 may contain suspect steering gears. Refer to the attached chassis list to identify which vehicles require inspection to determine if they contain a suspect steering gear. Resolution Safety Recall Phase 1: Inspection and Data Collection Only Inspect all chassis affected that enter your dealership, even if the customer has no issue with the chassis. • Review the attached chassis list for your dealer code and schedule your customer(s) for inspection if their chassis is on the list. • Review SIR for Campaign Codes 22KWE or E22KW prior to performing this repair. See below for service actions. • Inspect steering gear serial numbers using the attached wocedure SIR Campaign Codes and Service Actions 22KWE E22KW Vehicle Status Action Required OPEN Not Visible Not Inspected Inspect (Follow 22KWE Procedures) Inspection DO NOT REINSPECT OPEN COMPLETE Completed – – Waiting for parts SUSPECT Inspection NONE – Release COMPLETE COMPLETE Not Visible COMPLETE Completed – GOOD Recall Complete – Gear has been replaced Vehicle – Recall is complete NONE – Release Vehicle – Recall is Complete Federal Law It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or noncompliance has been corrected. Warranty There is no time or mileage limit for this recall. Kenworth will pay for parts and labor: https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL 3BhY2Nhcm51dC5zaGFyZXBvaW50LmN… 2/5 8/25/22, 1:23 PM Aftersales Service – Federal Recall Bulletin • 0.3 hours to complete the following: 1. Inspect Steering Gear Serial Numbers 2. Check the steering gear serial number using the SheRJJard Steering Gear Classification Tool (https://qa-recall.rhsheppard.com/USA/en?USD). 3. Enter both “GOOD” and “SUSPECT” steering gear serial numbers into the Serial Number Tracking Form. 4. Touch-up paint on “GOOD” steering gears if necessary. II] NOTE Failure to complete the Serial Number Tracking Form for each chassis inspected could result in the Quick Claim being charged back to the dealer. • For serial numbers that return “GOOD” file under Quick Claim 22KWEA. Includes time for touch-up paint of exposed serial numbers on “GOOD” steering gears if necessary. No further action is required on “GOOD” steering gears. o File a long-form claim for touch-up paint as necessary. • For serial numbers that return “SUSPECT” file under Quick Claim 22KWEB. This will result in E22KW appearing and showing “Complete” in SIR. The 22KWE Recall will stay open until repairs are completed. • Inspection claims will only be paid once per chassis. Subsequent claims will be accepted for repairs only. • File an additional claim for extraordinary circumstances. A quick claim for standard labor must be filed first. Quick claim CU number must be included in repair story of the additional claim. https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL 3BhY2Nhcm51dC5zaGFyZXBvaW50LmN… 3/5 8/25/22, 1:23 PM Aftersales Service – Federal Recall Bulletin PRWS CLAIM CODING Campaign Code: Claim Category: Customer Concern Code Corrective Action Code Failure Location 22KWE Truck 128 06 015-003- 061 Campaign Type Repair Type Causal Code Responsibility Code: Causal Part Safety Recall Proactive 62 CampSupp Refer to ECAT for chassis- specific part numbers Supplier Code 15310AA SRT Code B15-010 0.3 hrs Inspect Steering Gear Serial Number per bulletin procedures Procedure Please follow your dealership’s safety procedures and precautions to ensure the vehicle can be safely repaired and maintained. Affected Chassis must be inspected to determine steering gear serial number using the attached lnsP-ection Procedure Parts https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL 3BhY2Nhcm51dC5zaGFyZXBvaW50LmN… 4/5 8/25/22, 1:23 PM Aftersales Service – Federal Recall Bulletin This bulletin will be updated when steering gear ordering procedures are available. Touch-up paint for GOOD steering gears Quantity Part Description Number As needed for Locally Spray Paint (Black or touch-up of exposed Sourced Matching Chassis serial numbers Color) Links Chassis List 22KWE KW lns12ection Procedure – Revision A 8/19/22 She1212ard Steering Gear Classification Tool (https://qa-recall.rhsheppard.com/USA/en?USD). Serial Number tracking form Authored by: JB3 Revision History 08/22/2022: Procedures updated to remove the picture & marking requirement and shortened Serial Number Tracking Form. Warranty Quick Claims explanation expanded. 08/18/2022: Interim Bulletin converted to Inspection and Data Collection Only https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL 3BhY2Nhcm5IdC5zaGFyZXBvaW50LmN… 5/5

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-547 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : PACCAR Incorporated SEP 15, 2022 NHTSA Recall No. : 22V-547 Manufacturer Recall No. : 22PBE, 22KWE Manufacturer Information : Manufacturer Name : PACCAR Incorporated Address : 777 106TH AVENUE NORTHEAST BELLEVUE WA 98004 Company phone : 940 591 4220 Population : Number of potentially involved : 47,500 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : Vehicle population was determined using list of steering gear serial numbers from Sheppard identifying units that had re-work done that could have resulted in incorrect recirculating ball assembly. Production Dates : JUN 02, 2021 – JUN 02, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, 579 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : Vehicle population was determined using list of steering gear serial numbers from Sheppard identifying units that had re-work done that could have resulted in incorrect recirculating ball assembly. Production Dates : JUN 02, 2021 – JUN 02, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Steering gear was assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm-shaft and loss of vehicle steering. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 22V-547 Page 2 Description of the Safety Risk : A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. Description of the Cause : Incorrect re-work allowed steering gear to be assembled with fewer than the required number of recirculating balls. Identification of Any Warning that can Occur : Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is associated with this defect. Involved Components : Component Name 1 : Steering Gear Component Description : Steering Gear Assembly Component Part Number : HD94P*, J87-6020, J87-6024, J87-6027, J87-6033, J87-6038-001, J87-6039*, J87-6043*, J87-6044-001 Component Name 2 : Steering Gear Component Description : Steering Gear Assembly Component Part Number : J87-6045-001, M100P*, M110PBQ31, MD83PA*, SD110P* Supplier Identification : Component Manufacturer Name : R.H. Sheppard Address : 101 Philadelphia Street P.O. Box 877 Hanover Pennsylvania 17331 Country : United States Chronology : 5-20 RHSheppard communicated they were filing equipment recall due to steering gear shaft failures on two warranty returns. No root cause or remedy. 5-24 RHS sent list of suspect steering gear orders. 5-26 RHS provided instructions for reading serial numbers and range for suspect parts. Plants began inspecting and quarantining material. RHS testing if gears can be tested on trucks to determine good gears. RHS doing infant failure analysis. 5-27 RHS provided some suspect part numbers. 6-01 RHS sent list of serial numbers checked The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-547 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 so far as being cleared.Plants re-sort and release parts.Plants had quarantined by the suspect year/month and could now release specific steering gear serial numbers. 6-03 Warranty search found 2 claims match known failures. 6-07 RHS sent larger list of serial numbers that currently makes up the suspect gear serial number population.Plants re-sort and release parts. 6-08 RHS identified root cause to be recirculating balls removed during re-work and new ball insertion process not completed. 6-09 RHS reduced the suspect population to 2,816 serial numbers.Plants re-sort and release parts. 6-16 RHS sent new suspect population with 2,877 serial numbers.Plants re-sort and release parts.Safety and Compliance asked for PACCAR part number, plant location and invoice date to be added to suspect population list. 6-23 RHS sent new suspect population list with added information that was requested. 7-01 Safety and Compliance requested information to aid in preparing this issue for the Safety Committee. 7-06 RHS provided requested information. 7-07 Safety Committee reviewed. Questions on how the suspect truck population was determined. 7-08 RHS provided field action proposal. 7-14 Discussed with NHTSA during regular scheduled quarterly meeting. 7-18 Safety Committee Minutes sent to Safety Committee for decision whether this issue is a safety related defect. 7-22 Safety Committee determines a safety related defect exists. Description of Remedy : Description of Remedy Program : Dealers will inspect vehicles to determine whether the steering gear serial number is on Sheppard’s list of suspect serial numbers. Any steering gear on the suspect list will be replaced. Owners who incurred costs to obtain a remedy for the problem addressed by the recall in advance of receiving notification may seek reimbursement through the process outlined in the general reimbursement plan on file. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The only way to distinguish a recalled gear and a remedy component is by checking the steering gear serial number. A lockout timer was added that requires any steering gear that is in the ball drop station too long has to remove all recirculating balls and do a new ball drop. Recall Schedule : Description of Recall Schedule : Notifications will be sent within 60 days. Planned Dealer Notification Date : SEP 26, 2022 – SEP 26, 2022 Planned Owner Notification Date : SEP 26, 2022 – SEP 26, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-547 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : PACCAR Incorporated Submission Date : JUL 28, 2022 NHTSA Recall No. : 22V-547 Manufacturer Recall No. : 22PBE, 22KWE Manufacturer Information : Manufacturer Name : PACCAR Incorporated Address : 777 106TH AVENUE NORTHEAST BELLEVUE WA 98004 Company phone : 940 591 4220 Population : Number of potentially involved : 47,513 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : Vehicle population was determined using list of steering gear serial numbers from Sheppard identifying units that had re-work done that could have resulted in incorrect recirculating ball assembly. Production Dates : JUN 02, 2021 – JUN 02, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, 579 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : Vehicle population was determined using list of steering gear serial numbers from Sheppard identifying units that had re-work done that could have resulted in incorrect recirculating ball assembly. Production Dates : JUN 02, 2021 – JUN 02, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Steering gear was assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm-shaft and loss of vehicle steering. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 22V-547 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. Description of the Cause : Incorrect re-work allowed steering gear to be assembled with fewer than the required number of recirculating balls. Identification of Any Warning that can Occur : Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is associated with this defect. Involved Components : Component Name 1 : Steering Gear Component Description : Steering Gear Assembly Component Part Number : HD94P*, J87-6020, J87-6024, J87-6027, J87-6033, J87-6038-001, J87-6039*, J87-6043*, J87-6044-001 Component Name 2 : Steering Gear Component Description : Steering Gear Assembly Component Part Number : J87-6045-001, M100P*, M110PBQ31, MD83PA*, SD110P* Supplier Identification : Component Manufacturer Name : R.H. Sheppard Address : 101 Philadelphia Street P.O. Box 877 Hanover Pennsylvania 17331 Country : United States Chronology : 5-20 RHSheppard communicated they were filing equipment recall due to steering gear shaft failures on two warranty returns. No root cause or remedy. 5-24 RHS sent list of suspect steering gear orders. 5-26 RHS provided instructions for reading serial numbers and range for suspect parts. Plants began inspecting and quarantining material. RHS testing if gears can be tested on trucks to determine good gears. RHS doing infant failure analysis. 5-27 RHS provided some suspect part numbers. 6-01 RHS sent list of serial numbers checked Part 573 Safety Recall Report 22V-547 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 so far as being cleared.Plants re-sort and release parts.Plants had quarantined by the suspect year/month and could now release specific steering gear serial numbers. 6-03 Warranty search found 2 claims match known failures. 6-07 RHS sent larger list of serial numbers that currently makes up the suspect gear serial number population.Plants re-sort and release parts. 6-08 RHS identified root cause to be recirculating balls removed during re-work and new ball insertion process not completed. 6-09 RHS reduced the suspect population to 2,816 serial numbers.Plants re-sort and release parts. 6-16 RHS sent new suspect population with 2,877 serial numbers.Plants re-sort and release parts.Safety and Compliance asked for PACCAR part number, plant location and invoice date to be added to suspect population list. 6-23 RHS sent new suspect population list with added information that was requested. 7-01 Safety and Compliance requested information to aid in preparing this issue for the Safety Committee. 7-06 RHS provided requested information. 7-07 Safety Committee reviewed. Questions on how the suspect truck population was determined. 7-08 RHS provided field action proposal. 7-14 Discussed with NHTSA during regular scheduled quarterly meeting. 7-18 Safety Committee Minutes sent to Safety Committee for decision whether this issue is a safety related defect. 7-22 Safety Committee determines a safety related defect exists. Description of Remedy : Description of Remedy Program : Dealers will inspect vehicles to determine whether the steering gear serial number is on Sheppard’s list of suspect serial numbers. Any steering gear on the suspect list will be replaced. Owners who incurred costs to obtain a remedy for the problem addressed by the recall in advance of receiving notification may seek reimbursement through the process outlined in the general reimbursement plan on file. How Remedy Component Differs from Recalled Component : The only way to distinguish a recalled gear and a remedy component is by checking the steering gear serial number. Identify How/When Recall Condition was Corrected in Production : A lockout timer was added that requires any steering gear that is in the ball drop station too long has to remove all recirculating balls and do a new ball drop. Recall Schedule : Description of Recall Schedule : Notifications will be sent within 60 days. Planned Dealer Notification Date : SEP 26, 2022 – SEP 26, 2022 Planned Owner Notification Date : SEP 26, 2022 – SEP 26, 2022 * NR – Not Reported

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