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July 28, 2022 NHTSA CAMPAIGN NUMBER: 22V545000
Awning Fabric May Detach Causing Awning to Drop
An awning that drops or extends beyond normal operation can increase the risk of injury.
NHTSA Campaign Number: 22V545
Manufacturer Winnebago Towable
Components EQUIPMENT
Potential Number of Units Affected 411
Summary
Winnebago Towable (Winnebago) is recalling certain 2022 Voyage travel trailers. The welded seam on the fabric may separate, potentially allowing the awning to drop beyond normal operation.
Remedy
Dealers will inspect and replace the awning, as necessary, free of charge. Owner notification letters were mailed September 9, 2022. Owners may contact Winnebago customer service at 1-574-825-5280 ext. 5220.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Safety Recall 22V-545
TO: Winnebago Towables Dealers
SUBJECT: Lippert Awning recall 22E-055
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the enclosed copy of the letter, which is being sent to owners, the owners are being instructed to contact Winnebago Towables. if you do not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
REASON FOR THIS RECALL
Winnebago Towables has determined that a defect related to vehicle safety exists on certain 2022 Winnebago Voyage models. These vehicles were manufactured March 3,2022 through June 8, 2022.
In extreme cases the fabric of your awning could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation, which could cause the awning frame to hit someone causing injury. If the frame would detach when the vehicle is in motion, this could lead to an accident resulting in injury or death.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Winnebago Towables. For all units in your inventory, the notification will be mailed to you. DO NOT DELIVER TO A CUSTOMER ANY SUBJECT UNIT UNTIL CORRECTIVE ACTION HAS BEEN TAKEN.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles subject to this campaign at no charge to owners regardless of mileage, age of vehicle, or ownership from this time forward.
Whenever a vehicle subject to this campaign is taken into new or used vehicle inventory or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this campaign.
INSTRUCTION TO PERFORM Lippert Awing Recall 22E-055 / 22V545
Affected Models:
Certain 2022 Winnebago Voyage models
Repair Procedure:
Refer to instructions for inspection and repair of the Lippert awning.
Parts Information:
If replacement parts are needed Lippert has agreed to drop ship the necessary items to complete the repair. Please contact Lippert to order these items free of charge
REIMBURSEMENT
When the service has been completed, submit the following to Lippert at: customerservice@lci1.com
All inspections and repairs must be documented with the following information:
- Full unit information, including 17-digit VIN, Make/Model/Floorplan and Date of Manufacture
- Clear photo of the awning tag
- Photos documenting any weld separation concerns
Thank you for your cooperation.
Winnebago Towables
Middlebury, Indiana 46540
Enclosures
AWNING INSPECTION AND WELD/SEAM REPAIR
Chronology :
Received E-mail from Lippert on July 20, 2022 and an investigation was started to determine scope of impacted trailers. Safety committee met on July 25 to review findings of the investigation a determined a recall was necessary. July 28, 2022, recall was filed.
22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning
22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
WINNEBAGO | VOYAGE | 2022 |
9 Associated Documents
Recall Acknowledgement
RCAK-22V545-2842.pdf 646.205KB
Defect Notice 573 Report
RCLRPT-22V545-2029.PDF 213.504KB
Remedy Instructions and TSB
RCRIT-22V545-0338.pdf 2402.767KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V545-0064.pdf 105.761KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V545-5035.pdf 105.761KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V545-5636.pdf 31.459KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V545-4933.PDF 211.121KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V545-1263.PDF 211.222KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V545-3283.PDF 211.307KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V545&docType=RCL
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Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Rev: 07.15.22 Page 1 CCD-0006496 AWNING INSPECTION AND WELD/SEAM REPAIR Recall Number: 22E-055 Product: Awnings Date: July 15, 2022 Labor Rate: .20 hours inspection only .30 hours repair only 1.5 hours fabric replacement only Purpose The purpose of this document is to provide guidance, as well as visual aides, to dealers performing inspection on units that may have insufficient awning weld(s). The inspection point is at the awning fabric seam at the awning rail at the wall of the unit (Fig. 1). This only affects awnings manufactured January 17, 2022 – June 14, 2022. The date of manufacture can be located on the variant code label (Fig. 2) located on the awning. The “WARNING” symbol above is a sign that a procedure has a safety risk involved and may cause death, serious personal injury, severe product and/or property damage if not performed safely and within the parameters set forth in this document. The “CAUTION” symbol above is a sign that a procedure has a safety risk involved and may cause personal injury, product and/or property damage if not performed safely and within the parameters set forth in this document. Fig. 1 Safety This document provides general instructions. Many variables can change the circumstances of any procedure, i.e. the degree of difficulty involved in the service operation and the ability level of the individual performing the operation. This document cannot begin to plot out procedures for every possibility, but will provide the general instructions for effectively installing, removing or servicing the system. In the event the skill level required is too advanced or the procedure too difficult, a certified technician should be consulted before performing the necessary operation. Failure to correctly install, remove or service the system may result in voiding the warranty, inflicting injury or even death. Fig. 2 Date Rev: 07.15.22 Page 2 CCD-0006496 Recall Number: 22E-055 Product: Awnings Date: July 15, 2022 Labor Rate: .20 hours inspection only .30 hours repair only 1.5 hours fabric replacement only AWNING INSPECTION AND WELD/SEAM REPAIR As a supplier of components to the RV industry, safety, education and customer satisfaction are our primary concerns. Should you have any questions, please do not hesitate to contact us at 432-LIPPERT (432-547-7378) or by email at customerservice@lci1.com. Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the MyLCI app. Resources Required • Stepladder of adequate height to view top of awning assembly Instructions 1. Position stepladder next to the unit to view the topside of the awning at the unit wall from either end (drive/idler side). 2. Inspect the weld near the awning rail (Fig. 3A). A. Fig. 3 shows no separation at the seam. It does not require repair or replacement. B. Fig. 3 shows separation at the seam (Fig. 4A). I. If the separation is less than 6 inches, repair can be accomplished using the procedure described in TI-434. II. If the separation is over 6 inches it will require awning fabric replacement using the procedure described in TI-166. All inspections and repairs must be documented with the following information: • Full unit information, including 17-digit VIN, Make/Model/Floorplan and Date of Manufacture • Clear photo of the awning tag • Photos documenting any weld separation concerns Fig. 3 Fig. 4 A Light strip location A Awning rail location
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IMPORTANT SAFETY RECALL NHTSA Safety Recall 22V-545 THIS NOTICE APPLIES TO YOUR VEHICLE. VIN Customer Name Customer Address Dear Owner: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Winnebago Towables has determined that a defect related to vehicle safety exists on certain 2022 Winnebago Voyage models. These vehicles were manufactured March 3,2022 through June 8, 2022. Our records indicate that you have purchased a vehicle with the serial number which appears above. REASON FOR THIS RECALL The fabric of your awning could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation, which could cause the awning frame to hit someone causing injury. If the frame would detach when the vehicle is in motion, this could lead to a crash resulting in injury or death. WHAT WE WILL DO Winnebago Towables dealers will inspect and if necessary repair the awning on you RV This will be at no charge to you. WHAT YOU SHOULD DO Please contact your Winnebago Towables dealer immediately to arrange for an appointment. The labor time necessary to perform this correction depending on the repair could be approximately 1 ½ hours. Please allow additional time for the dealer to process your vehicle. Winnebago Towables dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. HOWEVER, if you take your vehicle to the dealer on the agreed date and he does not service this condition on that date or within five days, we recommend you contact Winnebago Towables, Attn.: Customer Service at (574) 825-5250. If you are still unable to obtain such service without charge to you and within a reasonable time, you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 [TTY: (800) 424-9153] or go to http://www.safercar.gov. MEMORANDUM Page Two IF YOU HAVE PREVIOUSLY PAID FOR THIS REPAIR If you have paid to remedy this issue, you may be eligible for a refund. To obtain information on a refund, contact Winnebago Customer Service by email at retailwoi@wgo.net or write us at Winnebago Customer Service, 201 14th Street, Middlebury, Indiana 46540 or by telephone at (574) 825-5250. IF YOU HAVE CHANGED ADDRESS OR SOLD THE VEHICLE If you have changed address, sold or traded your vehicle, please let us know by contacting Winnebago Customer Service by email at retailwoi@wgo.net or in writing Winnebago Customer Service at, 201 14th Street, Middlebury, Indiana 46540 or by telephone at (574) 825-5250. Presentation of this letter to the service center will assist in making the necessary correction to your vehicle in the shortest possible time. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. This letter does not constitute an acknowledgement of legal liability. _____________________________ Winnebago Towables Middlebury, Indiana 46540 Enclosure
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NHTSA Safety Recall 22V-545 TO: Winnebago Towables Dealers SUBJECT: Lippert Awning recall 22E-055 The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the enclosed copy of the letter, which is being sent to owners, the owners are being instructed to contact Winnebago Towables. if you do not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration. REASON FOR THIS RECALL Winnebago Towables has determined that a defect related to vehicle safety exists on certain 2022 Winnebago Voyage models. These vehicles were manufactured March 3,2022 through June 8, 2022. In extreme cases the fabric of your awning could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation, which could cause the awning frame to hit someone causing injury. If the frame would detach when the vehicle is in motion, this could lead to an accident resulting in injury or death. OWNER NOTIFICATION Owners will be notified of this campaign on their vehicles by Winnebago Towables. For all units in your inventory, the notification will be mailed to you. DO NOT DELIVER TO A CUSTOMER ANY SUBJECT UNIT UNTIL CORRECTIVE ACTION HAS BEEN TAKEN. DEALER CAMPAIGN RESPONSIBILITY Dealers are to service all vehicles subject to this campaign at no charge to owners regardless of mileage, age of vehicle, or ownership from this time forward. Whenever a vehicle subject to this campaign is taken into new or used vehicle inventory or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this campaign. MEMORANDUM Page Two INSTRUCTION TO PERFORM Lippert Awing Recall 22E-055 / 22V545 Affected Models: Certain 2022 Winnebago Voyage models Repair Procedure: Refer to instructions for inspection and repair of the Lippert awning. Parts Information: If replacement parts are needed Lippert has agreed to drop ship the necessary items to complete the repair. Please contact Lippert to order these items free of charge REIMBURSEMENT When the service has been completed, submit the following to Lippert at: customerservice@lci1.com All inspections and repairs must be documented with the following information: • Full unit information, including 17-digit VIN, Make/Model/Floorplan and Date of Manufacture • Clear photo of the awning tag • Photos documenting any weld separation concerns Thank you for your cooperation. Winnebago Towables Middlebury, Indiana 46540 Enclosures
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NHTSA Safety Recall 22V-545 TO: Winnebago Towables Dealers SUBJECT: Lippert Awning recall 22E-055 The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the enclosed copy of the letter, which is being sent to owners, the owners are being instructed to contact Winnebago Towables. if you do not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration. REASON FOR THIS RECALL Winnebago Towables has determined that a defect related to vehicle safety exists on certain 2022 Winnebago Voyage models. These vehicles were manufactured March 3,2022 through June 8, 2022. In extreme cases the fabric of your awning could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation, which could cause the awning frame to hit someone causing injury. If the frame would detach when the vehicle is in motion, this could lead to an accident resulting in injury or death. OWNER NOTIFICATION Owners will be notified of this campaign on their vehicles by Winnebago Towables. For all units in your inventory, the notification will be mailed to you. DO NOT DELIVER TO A CUSTOMER ANY SUBJECT UNIT UNTIL CORRECTIVE ACTION HAS BEEN TAKEN. DEALER CAMPAIGN RESPONSIBILITY Dealers are to service all vehicles subject to this campaign at no charge to owners regardless of mileage, age of vehicle, or ownership from this time forward. Whenever a vehicle subject to this campaign is taken into new or used vehicle inventory or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this campaign. MEMORANDUM Page Two INSTRUCTION TO PERFORM Lippert Awing Recall 22E-055 / 22V545 Affected Models: Certain 2022 Winnebago Voyage models Repair Procedure: Refer to instructions for inspection and repair of the Lippert awning. Parts Information: If replacement parts are needed Lippert has agreed to drop ship the necessary items to complete the repair. Please contact Lippert to order these items free of charge REIMBURSEMENT When the service has been completed, submit the following to Lippert at: customerservice@lci1.com All inspections and repairs must be documented with the following information: • Full unit information, including 17-digit VIN, Make/Model/Floorplan and Date of Manufacture • Clear photo of the awning tag • Photos documenting any weld separation concerns Thank you for your cooperation. Winnebago Towables Middlebury, Indiana 46540 Enclosures
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-545 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Towable Submission Date : JUL 28, 2022 NHTSA Recall No. : 22V-545 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Winnebago Towable Address : 201 14th Street Middlebury IN 46540 Company phone : 825-5250 Population : Number of potentially involved : 411 Estimated percentage with defect : 22 % Vehicle Information : Vehicle 1 : 2022-2022 Winnebago Voyage Vehicle Type : Body Style : Power Train : NR Descriptive Information : Lippert provided a list then Winnebago used PO and Production production records to capture VINs in that date range. Production Dates : MAR 28, 2022 – JUN 22, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In extreme cases the fabric of the awning could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A detached awning could hit someone causing injury or if the frame were to detach when the vehicle is in motion, this could increase the risk of an accident. Winnebago is not aware of any warranty claims, field or service reports, or other incidents related to this issue occurring on Winnebago products. Description of the Cause : Insufficient weld penetration in some areas between the fabric and the adjoining PVC extruded track. Identification of Any Warning that can Occur : A visible warning would include seeing a partial weld separation at the ends of the awning roll along the coach/ Involved Components : Part 573 Safety Recall Report 22V-545 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Awning Component Description : Lippert electric retractable awnings up to 18’ in length Component Part Number : NR Supplier Identification : Component Manufacturer Name : Lippert Address : PO Box 2888 Elkhart Indiana 46515 Country : United States Chronology : Received E-mail from Lippert on July 20, 2022 and an investigation was started to determine scope of impacted trailers. Safety committee met on July 25 to review findings of the investigation a determined a recall was necessary. July 28, 2022, recall was filed. Description of Remedy : Description of Remedy Program : Remedy program will include providing instructions for inspection and repair or replacement as needed of awnings which do not pass the inspection or have an occurrence. If repair or replacement is needed Lippert will supply the necessary items to complete the repair or replace the faulty product. Lippert will reimburse all OEM’s, dealers, mobile repair companies and/or consumers for all costs associated with inspection, repair and/or replacement of the affected awnings. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : There are no defective awning at the Winnebago location. Recall Schedule : Part 573 Safety Recall Report 22V-545 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Recall Schedule : Letters will be completed and mailed with in 60 days Planned Dealer Notification Date : SEP 16, 2022 – SEP 16, 2022 Planned Owner Notification Date : SEP 16, 2022 – SEP 16, 2022 * NR – Not Reported
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