Steering Fasteners May Fail – 2018 Peterbilt 348 Fire Truck

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June 28, 2022 NHTSA CAMPAIGN NUMBER: 22V461000

Steering Fasteners May Fail

Steering arm fastener failure can result in a loss of steering control, and increase the risk of a crash.

 

NHTSA Campaign Number: 22V461

Manufacturer Custom Fire Apparatus, Inc.

Components STEERING

Potential Number of Units Affected 1

 

Summary

Custom Fire Apparatus, Inc. (Custom Fire) is recalling one 2018 Peterbilt 348 fire truck. The Dana D-series axle steering arm fasteners that attach the steering arm to the steering knuckle may fail.

 

Remedy

No remedy has been established at this time. The interim owner notification letter was mailed on June 28, 2022. A second letter will be mailed once the remedy is available. Owners may contact Custom Fire’s customer service at 1-800-443-8851. Custom Fire’s number for this recall is 22V277.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


We have been notified by Peterbilt that there is a recall on your 2019 HazMat Vehicle built by Custom Fire Apparatus, Inc. on a Peterbilt chassis. There is a potential problem with the Dana D-series axle steer arm fasteners that may cause them to fail. At this time there is no action needed as Peterbilt awaits the repair procedure and parts. You will be notified by mail when all of this is available. Please see the enclosed notification from Peterbilt for full details.

If you have any questions or concerns, please feel free to contact Custom FIRE at 800-443-8851 or reach out to Peterbilt directly. There is also a QR code in the enclosed notification to easily locate the nearest Peterbilt Dealer.

Thank you for your attention to this matter. CustomFIRE will notify you as soon as a solution is reached.

 


Peterbilt has decided that a defect which relates to motor vehicle safety exists in certain 2018-2020 Model 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles equipped with a Dana D-Series front axle. The Dana D-Series axle steer arm fasteners that attach the steer arm to the steering knuckle may fail. These cases are understood to have occurred during low speed maneuvering when steering forces are highest. The operator could be unaware of an issue with the steer arm fasteners, increasing the risk of a crash and/or personal injury.

 

What is the problem?

The Dana D-Series axle steer arm fasteners that attach the steer arm to the steering knuckle may fail.

 

What will your dealer do?

When the repair procedure and parts are available, your dealer will replace the necessary parts per the decided repair procedure.

 

What should you do?

There is no action required on your part at this time. You will receive a letter notifying you when the repair procedure and parts are available.

 

Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Currently, the repair procedure is unavailable to correct this condition. However, Peterbilt is required to notify customers of the existence of the identified safety defect. You will be notified by mail when the repair procedure and parts become available.

If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall, or experience any difficulty in making arrangements for this repair, please contact: Peterbilt Motors Company, 1700 Woodbrook St, Denton, TX 76205, Attn: Customer Service Department.

If you conclude that Peterbilt has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle safety Hotline at 1-888-327-4236 (Try: 1-800-424-9153); or go to https://www.safercar.gov.

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and address changes to PBDiv.Warranty.Docs@paccar.com.

We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide the highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for making Peterbilt your truck of choice.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
CUSTOM FIRE PETERBILT 348 2018

 


5 Associated Documents

Recall 573 Report- 06/28/2022

RCLRPT-22V461-8939.PDF 212.432KB

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Recall Acknowledgement

RCAK-22V461-1857.pdf 646.453KB

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Defect Notice 573 Report

RCLRPT-22V461-8509.PDF 212.432KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V461-0625.pdf 577.947KB

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Interim Owner Notification Letter(Part 577)

RIONL-22V461-3426.pdf 700.234KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V461&docType=RCL

 


 

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