If the roll hoops do not meet strength specifications, in the event of a rollover crash they may not provide proper protection, increasing the risk of a personal injury.
Polaris Industries, Inc. (Polaris) is recalling certain model year 2015 Slingshot motorcycles manufactured August 26, 2014, to December 16, 2014, and 2015 Slingshot SL motorcycles manufactured August 18, 2014, to December 15, 2014. The affected motorcycles may be equipped with roll hoops that do not meet hardness specifications.
Polaris will notify owners, and dealers will replace the roll hoops, free of charge. The recall began on January 30, 2015. Owners may contact Polaris customer service at 1-651-408-7579. Polaris' number for this recall is SLI-15-01.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Polaris has determined that some Slingshot vehicles were manufactured with roll hoops that do not meet quality specifications. Roll hoop hardness may have been compromised during the painting process. In the unlikely event of a rollover, a roll hoop that does not meet our quality specification may not provide the level of protection that Polaris intends, increasing the risk of an injury.
POTENTIALLY AFFECTED MODELS:
|Model Year||Model Numbers||Models||Vehicle Identification Number Range|
|2015||ALL MODEL NUMBERS||ALL MODELS||Enter the Vehicle Identification Number (VIN) into ‘Unit Inquiry’ to verify whether a vehicle is affected by this Safety Bulletin.|
WHAT YOUR DEALERSHIP SHOULD DO:
- Review your dealership’s inventory to locate affected models.
a. Use ‘Unit Inquiry’.
b. Login to the dealer website.
c. Locate the ‘Service and Warranty’ dropdown, click on STOP Site.
d. On the left hand side of the page, under ‘STOP Site Links’, click on ‘Service Bulletins’.
e. Locate the SLI-15-01 link and click on the ‘All VINs’ link located on the right.
f. The ‘All VINs’ page will display all affected VINs within your dealership’s inventory.
- Perform the roll hoop replacement procedure outlined in this Safety Bulletin on all affected units.
- File a warranty claim following completion and attach a bulletin completion decal as shown on page 2 of this bulletin.
A customer notification letter will be sent to all registered owners of affected vehicles. In addition to the notification letter sent by Polaris, dealers are required to review sales records and contact consumers who have purchased a potentially affected vehicle. Make arrangements to perform the steps outlined in this Safety Bulletin immediately.
WARRANTY CLAIM INFORMATION:
A single group claim may be submitted listing the complete (17 digit) Vehicle Identification Number for machines with the same model number. File claim type: SB (Service Bulletin). DO NOT PUT MORE THAN ONE MODEL NUMBER ON A CLAIM.
|SERVICE BULLETIN #||SLI-15-01|
|CLAIM TYPE||SB (Service Bulletin)|
|LABOR ALLOWANCE||24 Minutes (0.4 Hours)|
|CLAIM PART NUMBERS||N/A – Auto Process Bulletin|
|PART NUMBER / DESCRIPTION||7170107||(QTY.1) – Service Bulletin Completion Decal|
|5139095-463||(QTY.1) – Roll Hoop, Left Side|
|5139096-463||(QTY.1) – Roll Hoop, Right Side|
|7519264||(QTY.8) – Bolts, Roll Hoop|
|PARTS AVAILABILITY||Available to order|
|DIRECT-SHIP FROM POLARIS?||No|
|TO BE ORDERED BY DEALER?||Yes|
PARTS RETURN OR DISPOSAL INFORMATION:
International Dealers & Distributors: Under no circumstances shall the part(s) removed in this repair be re-used, sold, or re-purposed for another application. It is your dealership / distributorship’s responsibility to make sure every part replaced is taken out of circulation and disposed of properly.
For North American Dealers: Once the warranty claim for each unit has processed, please review the “Check Returned Parts List” on your dealer website. The roll hoops (5139095 and 5139096) are items you will be required to return to Polaris. If you fail to return them your dealership will be charged.
SERVICE BULLETIN COMPLETION DECAL:
A Service Bulletin Completion Decal (PN 7170107) must be completed for this bulletin repair. Place the decal on the left side frame tube, near the brake master cylinder (as shown). If you require more decals, order them through normal Polaris parts ordering channels.
Technical Service and Warranty Manager
ROLL HOOP REPLACEMENT
- Roll hoop bolts should be discarded once they have been removed from the vehicle. Do NOT reuse roll hoop bolts.
- Caution should be used when tightening body panel fasteners. Over-tightening body components may result in damage.
- Park the vehicle on a level surface and apply the parking brake.
Starting on the driver’s side:
- Move driver seatback to the forward position.
- Using a T25 Torx driver, remove the upper roll hoop cover screws ①.
- Carefully remove roll hoop covers ③ and store in a safe place to avoid damaging painted surfaces.
- Using a 16mm socket, remove the bolts ④ securing the roll hoops to the vehicle and discard.
- Remove the roll hoop ⑤ and retain so that it can be returned to Polaris.
- Install the new roll hoop and torque fasteners to specification using a crisscross pattern.
Roll Hoop Bolts: 60 ft-lbs (81.3 Nm)
- Install the roll hoop cover and torque fasteners to specification.
Upper Roll Hoop Cover Screws: 36 in-lbs (4.1 Nm)
Lower Roll Hoop Cover Screws: 65 in-lbs (7.3 Nm)
- Repeat steps 1-9 for the passenger side roll hoop.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle
VIN: INSERT VIN HERE
Recall Campaign: 15V-022 – Steering Rack
Recall Campaign: 15V-020 – Roll Hoops Subject:
2015 Slingshot / Slingshot SL
Steering Rack & Roll Hoop Replacement
PLEASE READ IMMEDIATELY
FIRST NAME LAST NAME
CITY, ST ZIP
Dear Slingshot Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. The Slingshot Division of Polaris Industries Inc. has decided that two defects which relate to motor vehicle safety exist in some 2015 Slingshot vehicles. Our records indicate that you have purchased a vehicle affected by both safety concerns.
The reason for this recall:
First, Polaris has determined that some Slingshot vehicles were manufactured with a steering rack that does not meet Polaris quality standards. In some vehicles, the upper pinion bearing for the steering rack assembly could fail unexpectedly, allowing the pinion to move so that it no longer is engaged with the steering rack. The result of such a failure could be a loss of steering. This could cause the vehicle operator to lose control, increasing the risk of a vehicle crash.
Second, but unrelated to the steering safety concern, Polaris has determined that some Slingshot vehicles were manufactured with roll hoops that do not meet quality specifications. Roll hoop hardness was negatively impacted during a thermal process which occurred during paint treatment. In the unlikely event of a rollover, a roll hoop that does not meet our quality specification may not provide the level of protection that the Slingshot division intends, increasing the risk of an injury.
What Polaris and your dealer will do:
On January 21, 2015, Polaris published Safety Recall Bulletins (SLI-15-01 and SLI-15-02) to all Slingshot dealers, with the appropriate instructions to replace the affected steering rack and roll hoops. Repairs will be made by an authorized Slingshot dealer at no cost to you. The actual repairs should take under three hours to perform; however, it may take longer due to service scheduling requirements.
What you should do:
Contact your authorized Slingshot dealer to schedule an appointment to have the bulletin repairs performed. Do not attempt repairs yourself. Repairs must be done only by an authorized Slingshot dealer.
You should stop driving your Slingshot and not allow others to drive or ride in the vehicle until the bulletin repairs have been performed
If you have questions or if you need more information:
While your Slingshot dealer is in the best position to answer your questions, if you have any questions that your dealer cannot address, if you are having difficulty obtaining the recall repairs outlined in this letter, or if you need assistance finding a Slingshot dealer, please visit the Slingshot web site at http://www.polaris.com/en-us/slingshot or contact our Slingshot Consumer Service Department by calling 1-855-863-2284.
This notice was mailed to you according to our most current registration information. If you no longer own your Slingshot vehicle, please contact your local Slingshot dealer to have the ownership information changed. The Slingshot Consumer Service Department cannot change ownership information without identification. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.
If you have had either of these repairs performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining pre-notification remedies for the problems associated with this recall campaign. For more information regarding reimbursement please contact your Slingshot dealer or the Slingshot Consumer Service Department using the information above.
If you believe that the Slingshot Division of Polaris Industries Inc. has failed to remedy these defects without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE., Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or on the web go to http://www.safercar.gov.
Please accept our apologies for any inconvenience this may cause you. Your safety and continued satisfaction with your Slingshot is our primary concern. Thank you for your prompt attention to this matter.
Polaris On-Road Vehicles