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NHTSA Campaign Number: 18V385
Manufacturer Thor Motor Coach
Components SUSPENSION
Potential Number of Units Affected 691
Insufficient U-Bolt Torque Causing Axle Separation
The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of control, increasing the risk of a crash.
Summary
Thor Motor Coach (TMC) is recalling certain 2019 Thor Four Winds, Chateau, Freedom Elite, Majestic, Outlaw, Quantum and Vegas motorhomes built on modified Ford E-450 chassis. The U-bolts on the rear axle that hold the leaf spring and rear axle together may have been insufficiently tightened.
Remedy
TMC has notified owners, and dealers will tighten U-bolts to the proper torque, free of charge. The recall began on June 22, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC’s number for this recall is RC000156.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Repair Instructions
| Recall # | 18V-385
2018-302 |
||
| Description/Title: | MORryde U-Bolts Torque | ||
| Affected Product Line(s): | Certain MY 2019 2019 Chateau, Four Winds, Freedom Elite, Majestic, Outlaw, Quantum, and Vegas motorhomes | ||
| Service Campaign # : | RC000156 | Released Date: | 06/20/2018 |
| Repair Code: | TMCRC80473V | Document Date: | 06/20/2018 |
| Time Allowed: | 0.3 | Document Revision: | A |
Issue:
On certain model year 2019 Chateau, Four Winds, Freedom Elite, Majestic, Outlaw, Quantum, and Vegas motorhomes, MORryde International, Inc. notified TMC that Ford E-450 units that had wheelbase modifications during the dates of March 6th, 2018 through April 18th, 2018, have unverified u-bolt torque and are affected by this recall. Insufficient torque on the u-bolts may cause the u-bolts to loosen or break, resulting in the potential for the rear axle to break away from the chassis. This could lead to loss of control over the vehicle and increase the risk of a crash causing injury and/or damage to property.
Instructions:
Please reference the pdf attachment “U-Bolt Recall Instructions” for MORryde’s recall repair instructions.
NOTE: To request approval for additional time over the allotted amount to complete the repair, please contact MORryde directly at warranty@morryde.com. Please be sure to obtain the approval # to reference when submitting the authorization to TMC.
Thor Motor Coach
1-877-500-1020
NHTSA Recall # 18V-385
Transport Canada Recall # 2018-302
IMPORTANT SAFETY RECALL NOTICE
Dear MORryde Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
MORryde has detected that Ford E-450 units that had wheelbase modification during the dates of March 6th, 2018 through April 18th, 2018, have unverified u-bolt torque and are affected by this recall. The OEM u-bolts were replaced by MORryde as part of the wheelbase modification process. This wheelbase modification service has been sold to numerous RV and bus companies.
REASON FOR RECALL: The u-bolts installed over the rear axle hold the leaf springs and rear axle together. Insufficient torque on the u-bolts may cause the u-bolts to loosen or break resulting in the potential for the rear axle to break away from the chassis. This could lead to loss of control over the vehicle and pose danger to the vehicle operator and other motorists.
REMEDY: Tighten u-bolts to required torque. This service can be provided for no charge at an RV service center or authorized Ford dealer. Discontinue use of vehicle until the vehicle can be serviced to prevent the risk of injury.
If after having attempted to take advantage of this recall you believe you have not been able to have your defective part remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590 or call the toll-free vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.
IMPORTANT SAFETY RECALL NOTICE
OBJECTIVE: Tighten u-bolts to required torque.
TOOLS REQUIRED:
- Torque wrench with at least 170 ft-lb capacity
- Socket extension 5″ or longer
- 15/16 deep well socket
- (Optional) Air jack
TIME ALLOWED: .30 hours
SERVICE INSTRUCTIONS:
- Set torque wrench to 170 ft-lb.
- The best way to access the u-bolts is straight above the rear tires facing the sidewall of the unit. It may be necessary to use an air jack or floor jack under the rear hitch or frame extensions to provide access for the torque wrench and extension to fit under the sidewall. (Exhibit A)
EXHIBIT A
- Using Exhibit B below as a guide, tighten u-bolt 1 until the torque wrench has reached the set torque 170 ft-lb. After this is complete, continue tightening the rest of the u-bolts following the diagonal pattern depicted in Exhibit B in order 1, 4, 2, 3.
- Once all four u-bolts on one side of the vehicle have been tightened to the required torque to 170 ft-lb, repeat step three on the other side of the vehicle.
18V-385
2018-302
RC000156
06/20/2018
https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V385-1729.pdf
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18V-385
2018-302
RC000156
06/20/2018
https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V385-2449.pdf
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https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V385-3368.pdf
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https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V385-2393.pdf
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Recall Acknowledgement
July 6, 2018
https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V385-4835.pdf
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- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
- Accessories included: 1/2" Drive 5" long Extension Bar and 1/2" Drive to 3/8" Drive Reducer
- Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
- DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
- COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
- ±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
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- DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range（ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
- ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
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- 【High Precision&Quick Reading】: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is ± 3%, making it an essential helper for you.
- 【Safe and Reliable Operation】: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque.
- 【High Quality and Durable Material】: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel. High quality materials resist corrosion and are durable.
- 【Quick Torque Setting】: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using.
- 【Easy to Store and Widely Use】: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and is the best helper for you🎁. 🔔 And we provide 12 months warranty. If you have any questions, please feel free to contact us.
- 【3Pcs Torque Wrench Set】 The calibration error range is ±3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240in.lb, 3/8 inch 5-45ft.lb, 1/2 inch 20-160ft.lb.
- 【Safe & Reliable】 When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
- 【Quick Release Button】 This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
- 【Easy to Set】First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
- 【Widely Use】The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We provide 12 months warranty. If you have any questions, please feel free to contact us.
- PORTABILITY: Torque wrench 1/2 inch drive has a durable case for portability or storage
- ADDED COMFORT: Bi-material handle for comfort and grip of the 1/2 torque wrench
- HASSLE FREE USE: Locking feature adjusts quick and easily for hassle free use
- QUICK IDENTIFICATION: Scales stamped into housing showing inch and metric torque settings
- Meets or Exceeds ASME Specifications
- 🔧【𝐌𝐢𝐥𝐢𝐭𝐚𝐫𝐲-𝐠𝐫𝐚𝐝𝐞 𝐒𝐭𝐞𝐞𝐥】ETOOLAB torque wrench utilizes military-grade steel as its base material, coupled with professional surface rust protection methods tailored to usage habits. While ensuring user comfort, it enhances product strength, wear resistance, and rust resistance. offers a more comfortable experience and a longer lifespan!
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- ⚙️【±𝟑% 𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 & 𝐒𝐢𝐦𝐩𝐥𝐞 𝐋𝐨𝐜𝐤𝐢𝐧𝐠 𝐑𝐢𝐧𝐠】Our torque wrench 1/2 drive meets the high precision standard of ±3% and comes with a traceable serial certificate. You can use it with confidence! Moreover, its graduation ring is tightly locked, with smaller incremental values, ensuring precise and consistent torque output even after multiple uses. This reduces the hassle of frequent adjustments. It is undoubtedly an excellent tool for your work!
- 🔊【𝐋𝐨𝐮𝐝 𝐂𝐥𝐢𝐜𝐤 𝐒𝐨𝐮𝐧𝐝】This torque wrenches has been upgraded to have a louder "Click" sound. We conducted over 25,000 tests to ensure that each product produces a click sound volume of no less than 45dB when the torque value exceeds 34 lbf·ft. When you hear the distinct click sound, it indicates that the preset torque has been reached, signaling you to stop applying force. You no longer need to worry about damaging your mechanical components.
- 💯【𝐔𝐬𝐞𝐫-𝐅𝐫𝐢𝐞𝐧𝐝𝐥𝐲】Our torque wrench set features a 72-tooth dual-directional ratchet head, allowing for easy operation in both clockwise and counterclockwise directions. It is designed with an adjustable locking ring, making it effortless to adjust the preset torque value. Additionally, it includes a quick-release head design, allowing it to replace the wrench head accessories more easily!
- Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
- Wrench emits a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet head drives in both directions and measures torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- Includes 1-pc. 1/4 in. drive micrometer torque wrench (20-200 in.-lb.) with storage case and product manual; 1-pc. 3/8 in. drive micrometer torque wrench (10-80 ft.-lb.) with storage case and product manual; 1-pc. 1/2 in. drive micrometer torque wrench (25-250 ft.-lb.) with storage case and product manual
- Wrenches emit a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet heads drive in both directions and measure torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- 【PRECISION】 - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate . Before shipping, we take 200 times calibration tests to make sure all wrenches performance well .
- 【DURABLE】 - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- 【 RELIABLE & SAFE】: When small torque wrench set torque value is reached, the wrench will emits slight click sound to remind you to stop applying force to prevent overtorque damage to your items.
- 【LONG-LASTING】 - Rust & corrosion protection with our unique and newly invented Chrome finish treatment.
- 【 DUAL-DIRECTION MEASURES & WIDE USE】: The paddle of the mini torque wrench head can adjust the direction of use at any time,so that the wrench can be used both clockwise and counterclockwise directions. More widely used for Installation equipment, Electrical engineering, bicycle/motorcycle maintenance, Product assembly.With a storage box and an instruction manual.
Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
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